

Coat Escvdo Blue
Usual price S/. 1,350.00A unique design made entirely by hand with baby alpaca fiber. The vibrant purple, fuchsia and white of the vertical stripes stylize the figure and create a visual harmony in contrast to the navy blue.
Measures
Sizes
- Shoulders:42cm.
- Sleeve length:65 cm.
- Width:64cm.
- Length:98cm.
Size M
- Shoulders:43 cm.
- Sleeve length:65 cm.
- Width:65cm.
- Length:100 cm.
¿It is mandatory to register to buy at viaburana.com?
It is not necessary to register to buy on our page. You can carry out the payment process only by filling in the information that will be requested at the time of check-in, this is important to be able to correctly send your product and to be able to contact you during the process.
¿What are the benefits of being registered on the page?
¡By registering you access exclusive benefits and special offers for our #Burana Lovers!
¿How can I pay for my order??
You can make the payment through these options: Visa credit/debit card, MasterCard, American Express, Diners Club. You can also choose the option to pay by PayPal or by bank transfer. If you choose the last option, just follow the steps that it shows when selecting this method at the time of check-in.
¿The prices of the online and physical store are the same?
The regular prices of the viaburana.com virtual store and those marked on the labels of the products in our store are the same. Depending on the current campaigns, the final prices in each channel could have variations, the details of the enabling of promotions or discounts will be communicated in a timely manner in the terms and conditions of each campaign.
¿Is it safe to use my credit card on the viaburana.com website??
Yes. The data you enter on our website is transmitted in an encrypted manner, which guarantees the confidentiality of the information. We also have the Google certificate called HTTPS (secure connection) to prove the identity of our website to browsers.
Likewise, card payments are analyzed by an anti-fraud engine, which reviews the characteristics of each transaction in order to determine a probability of fraud.
It is important to mention that secure transactions are endorsed by the Payment Card Industry (PCI) certification, granted to our payment gateway operator Mercado Pago, a certification granted only to entities that comply with the data security standard for the card industry. credit, guaranteeing the protection and integrity of cardholder data.
¿Can I pay with international cards?
Yes. Through Paypal you can make payments with international cards. Just select this option at check-in.
¿Why was my credit card declined??
Your card may be declined for any of the following reasons:
-
The card may have expired. Check that your card has not exceeded its validity or validity date.
-
You may have reached the limit amount on your card. Check with your bank; it may be that the purchase you want to make exceeds the credit limit or the amount allowed for your card.
-
Some information you have entered is incorrect. Check that you have correctly filled in all the required fields.
¿Can I get an invoice in my company's name??
Yes. After completing your purchase, you can write to us at the WhatsApp number +51 964 125 898 and ask us to issue you an invoice. We will be happy to accommodate your request, but please note that we will only be able to do this if you notify us quickly before our staff has issued the receipt.
Keep in mind that we are electronic issuers; therefore, the electronic sales receipts will be sent to the email address you specify. It is an essential requirement that you correctly register your email.
¿Deliveries throughout Peru?
We have coverage of offices at the level of Lima and provinces.
In the event that the place of delivery cannot be attended because it is in an area of difficult access or for security reasons, we will contact you via email or by phone to manage a change of address and deliver the purchased product.
Remember that every dispatch has a freight cost that will be included in the total amount to pay for your purchase.
¿Deliveries outside of Peru?
Yes. We ship worldwide! After you make your purchase we will be contacting you to inform you about the process and we will stay in touch to ensure that your order reaches your hands..
¿I can choose a date and time for the delivery of my product?
¡Of course! Just write to WhatsApp +51 964 125 898 to coordinate the details of your shipment with you.
¿How do I indicate that the product I want to buy is for a gift??
At the time of check-in, enter your information in the corresponding boxes since the purchase must be registered with the information of the person who canceled it. Then, in the Additional Notes box, write us the name and address of the person to whom you want us to send the product. Do not forget that you can communicate with us through our social networks and WhatsApp +51 964 125 898 to be able to serve you in a personalized way.
¿They have gift packaging?
All our products are delivered in an ecological fabric packaging as the first layer and an FSC cardboard bag from renewable forests, beautiful and fine both for you and for the person to whom you want to give a Burana gift. Additionally we can include a free personalized card from us so that the detail is much better! To coordinate this service, contact us at WhatsApp +51 964 125 898.
¿What happens if I am not present to receive my product??
If the courier in charge of the delivery arrives at your address and you or the person authorized to receive the order were not present or did not attend you within a maximum waiting period of 5 minutes, the order will return to the atelier and we will contact you to give you pick-up instructions.
In the case of Lima, the order will return to our atelier. In the case of provinces, the order will return to the Cruz del Sur agency in your city. In the case of international shipments, the order will return to the corresponding center in your city/country.
¿Does the products have the tax included?
For Peru, the prices do include VAT. For the rest of the countries, the tax is not included, it will be assumed by the client.
¿What should I do if my product has a manufacturing defect??
At Burana we only sell products in perfect condition, but if exceptionally a product arrives with some kind of damage, immediately contact us at the WhatsApp number +51 964 125 898.
¿What do I do if I don't like the product I bought??
you will be able to do changes up to 2 days after the date your order arrives, prior coordination through our communication channels (whatsapp and email) and provided that it meets the following conditions:
-
That the product is in perfect condition (new, without signs of use and with the original packaging).
-
That the product has not been tampered with.
Once we verify that the conditions are met, you can exchange the item for another that we have in stock of equal or higher value, paying the difference.
¿I will receive the same product that I see in the photo?
Yes, but remember that the leather used in our products, being a natural leather, has its own characteristics or variations in tone that enhance its purity and ratify its authenticity. These characteristics make each leather product a unique and inimitable piece, coming from nature itself, but they are not captured in the photographs on the web.
For the same reason, keep in mind that the photos are referential.
¿What can I do if I have a query, suggestion or complaint?
You can communicate with us through any of our service channels and social networks such as Facebook and Instagram from Monday to Friday from 9:00 a.m. to 5:00 p.m. to 6:30 p.m. and on Saturdays from 9:00 a.m. to 4:00 p.m.
Send us a WhatsApp to +51 964 125 898 or write to marcellabravo@viaburana.com, it will be a pleasure to serve you.
¿The products have a guarantee?
Yes, all Burana products have a guarantee of one year from the date of the shipping confirmation. The warranty applies to any factory fault or in case it requires some type of adjustment or replacement. Depending on the type of damage, the product repair service may or may not have an additional cost. For more information, check out our section Warranty and Conservation at the bottom of the page.
All our products have a one-year manufacturing defect warranty from the date of purchase of the product.
Warranty conditions
Burana products have a guarantee that becomes effective by simply presenting the invoice or purchase receipt. This guarantee is void in case of improper use of our products, contrary to what is indicated in this manual.
Leather Characteristics
Our accessories are handmade in Peru with the best materials on the market. Leather is a luxurious organic material that requires special care. Its constant use can cause it to stretch and not recover its original shape.
Likewise, it can discolor if it is exposed for a long time to sunlight or artificial light, and tear if it is subjected to excessive tension.
Keep in mind that natural materials such as leather can present irregularities and variations in their tonality, which makes them unique, enhance their purity and ratify their authenticity..
Manual for the care and conservation of our products
Please read this manual carefully, which will allow you to keep your leather goods in good condition.
precautions
- Avoid direct contact of the leather article with perfumes and substances containing alcohol.
- Avoid marking it with ink from pens, markers, text correctors, carbon paper or derivatives.
- Prevent the leather item from being in contact with glues and/or adhesives (tapes, stickers, among others).
- Protects the product from prolonged exposure to moisture or direct sunlight.
- Store the accessory in a canvas or fabric cover (never synthetic or plastic) and always keep it in a dry place; this will reduce the appearance and presence of fungi.
- Avoid that patent leather garments are in contact with other types of leather, as they run the risk of staining. Likewise, avoid contact with written surfaces with any type of ink.
- Prevent suede or patent leather garments from coming into contact with chemical or fatty materials.
- Be careful with the hooks that hold the chain of the clutches. Check that they are in the correct position before closing the accessory.
Recommendations for care and maintenance
Smooth leather and flotter require oil-based cleaning and moisturizing about three times a year. To do this, always use a white cloth and do it manually, never use a washing machine or dryer. For this type of leather you can use alcohol-free hand cream or a specialized cleaning product.
In the case of suede leather, it is recommended to clean it four times a year. To do this, always use a rubber brush, never abrasive agents such as sandpaper.
The fittings and accessories of our accessories are plated in 14K gold. You can clean them using only a soft, dry cloth.
At Burana we provide specialized maintenance service for our products. You can request this service through our social networks such as Facebook and Instagram and via WhatsApp to the number +51 964 125898.
Coat Escvdo Cream
Usual price S/. 1,350.00This piece is the key to elegance. It is made entirely by hand with baby alpaca fiber in neutral colors. Ideal to complement or star in any look.
Measures
Size M
- Shoulders:42cm.
- Sleeve length:66 cm.
- Width:65cm.
- Length:102 cm.
Size L
- Shoulders:43 cm.
- Sleeve length:67 cm.
- Width:69cm.
- Length:100 cm.
¿It is mandatory to register to buy at viaburana.com?
It is not necessary to register to buy on our page. You can carry out the payment process only by filling in the information that will be requested at the time of check-in, this is important to be able to correctly send your product and to be able to contact you during the process.
¿What are the benefits of being registered on the page?
¡By registering you access exclusive benefits and special offers for our #Burana Lovers!
¿How can I pay for my order??
You can make the payment through these options: Visa credit/debit card, MasterCard, American Express, Diners Club. You can also choose the option to pay by PayPal or by bank transfer. If you choose the last option, just follow the steps that it shows when selecting this method at the time of check-in.
¿The prices of the online and physical store are the same?
The regular prices of the viaburana.com virtual store and those marked on the labels of the products in our store are the same. Depending on the current campaigns, the final prices in each channel could have variations, the details of the enabling of promotions or discounts will be communicated in a timely manner in the terms and conditions of each campaign.
¿Is it safe to use my credit card on the viaburana.com website??
Yes. The data you enter on our website is transmitted in an encrypted manner, which guarantees the confidentiality of the information. We also have the Google certificate called HTTPS (secure connection) to prove the identity of our website to browsers.
Likewise, card payments are analyzed by an anti-fraud engine, which reviews the characteristics of each transaction in order to determine a probability of fraud.
It is important to mention that secure transactions are endorsed by the Payment Card Industry (PCI) certification, granted to our payment gateway operator Mercado Pago, a certification granted only to entities that comply with the data security standard for the card industry. credit, guaranteeing the protection and integrity of cardholder data.
¿Can I pay with international cards?
Yes. Through Paypal you can make payments with international cards. Just select this option at check-in.
¿Why was my credit card declined??
Your card may be declined for any of the following reasons:
-
The card may have expired. Check that your card has not exceeded its validity or validity date.
-
You may have reached the limit amount on your card. Check with your bank; it may be that the purchase you want to make exceeds the credit limit or the amount allowed for your card.
-
Some information you have entered is incorrect. Check that you have correctly filled in all the required fields.
¿Can I get an invoice in my company's name??
Yes. After completing your purchase, you can write to us at the WhatsApp number +51 964 125 898 and ask us to issue you an invoice. We will be happy to accommodate your request, but please note that we will only be able to do this if you notify us quickly before our staff has issued the receipt.
Keep in mind that we are electronic issuers; therefore, the electronic sales receipts will be sent to the email address you specify. It is an essential requirement that you correctly register your email.
¿Deliveries throughout Peru?
We have coverage of offices at the level of Lima and provinces.
In the event that the place of delivery cannot be attended because it is in an area of difficult access or for security reasons, we will contact you via email or by phone to manage a change of address and deliver the purchased product.
Remember that every dispatch has a freight cost that will be included in the total amount to pay for your purchase.
¿Deliveries outside of Peru?
Yes. We ship worldwide! After you make your purchase we will be contacting you to inform you about the process and we will stay in touch to ensure that your order reaches your hands..
¿I can choose a date and time for the delivery of my product?
¡Of course! Just write to WhatsApp +51 964 125 898 to coordinate the details of your shipment with you.
¿How do I indicate that the product I want to buy is for a gift??
At the time of check-in, enter your information in the corresponding boxes since the purchase must be registered with the information of the person who canceled it. Then, in the Additional Notes box, write us the name and address of the person to whom you want us to send the product. Do not forget that you can communicate with us through our social networks and WhatsApp +51 964 125 898 to be able to serve you in a personalized way.
¿They have gift packaging?
All our products are delivered in an ecological fabric packaging as the first layer and an FSC cardboard bag from renewable forests, beautiful and fine both for you and for the person to whom you want to give a Burana gift. Additionally we can include a free personalized card from us so that the detail is much better! To coordinate this service, contact us at WhatsApp +51 964 125 898.
¿What happens if I am not present to receive my product??
If the courier in charge of the delivery arrives at your address and you or the person authorized to receive the order were not present or did not attend you within a maximum waiting period of 5 minutes, the order will return to the atelier and we will contact you to give you pick-up instructions.
In the case of Lima, the order will return to our atelier. In the case of provinces, the order will return to the Cruz del Sur agency in your city. In the case of international shipments, the order will return to the corresponding center in your city/country.
¿Does the products have the tax included?
For Peru, the prices do include VAT. For the rest of the countries, the tax is not included, it will be assumed by the client.
¿What should I do if my product has a manufacturing defect??
At Burana we only sell products in perfect condition, but if exceptionally a product arrives with some kind of damage, immediately contact us at the WhatsApp number +51 964 125 898.
¿What do I do if I don't like the product I bought??
you will be able to do changes up to 2 days after the date your order arrives, prior coordination through our communication channels (whatsapp and email) and provided that it meets the following conditions:
-
That the product is in perfect condition (new, without signs of use and with the original packaging).
-
That the product has not been tampered with.
Once we verify that the conditions are met, you can exchange the item for another that we have in stock of equal or higher value, paying the difference.
¿I will receive the same product that I see in the photo?
Yes, but remember that the leather used in our products, being a natural leather, has its own characteristics or variations in tone that enhance its purity and ratify its authenticity. These characteristics make each leather product a unique and inimitable piece, coming from nature itself, but they are not captured in the photographs on the web.
For the same reason, keep in mind that the photos are referential.
¿What can I do if I have a query, suggestion or complaint?
You can communicate with us through any of our service channels and social networks such as Facebook and Instagram from Monday to Friday from 9:00 a.m. to 5:00 p.m. to 6:30 p.m. and on Saturdays from 9:00 a.m. to 4:00 p.m.
Send us a WhatsApp to +51 964 125 898 or write to marcellabravo@viaburana.com, it will be a pleasure to serve you.
¿The products have a guarantee?
Yes, all Burana products have a guarantee of one year from the date of the shipping confirmation. The warranty applies to any factory fault or in case it requires some type of adjustment or replacement. Depending on the type of damage, the product repair service may or may not have an additional cost. For more information, check out our section Warranty and Conservation at the bottom of the page.
All our products have a one-year manufacturing defect warranty from the date of purchase of the product.
Warranty conditions
Burana products have a guarantee that becomes effective by simply presenting the invoice or purchase receipt. This guarantee is void in case of improper use of our products, contrary to what is indicated in this manual.
Leather Characteristics
Our accessories are handmade in Peru with the best materials on the market. Leather is a luxurious organic material that requires special care. Its constant use can cause it to stretch and not recover its original shape.
Likewise, it can discolor if it is exposed for a long time to sunlight or artificial light, and tear if it is subjected to excessive tension.
Keep in mind that natural materials such as leather can present irregularities and variations in their tonality, which makes them unique, enhance their purity and ratify their authenticity..
Manual for the care and conservation of our products
Please read this manual carefully, which will allow you to keep your leather goods in good condition.
precautions
- Avoid direct contact of the leather article with perfumes and substances containing alcohol.
- Avoid marking it with ink from pens, markers, text correctors, carbon paper or derivatives.
- Prevent the leather item from being in contact with glues and/or adhesives (tapes, stickers, among others).
- Protects the product from prolonged exposure to moisture or direct sunlight.
- Store the accessory in a canvas or fabric cover (never synthetic or plastic) and always keep it in a dry place; this will reduce the appearance and presence of fungi.
- Avoid that patent leather garments are in contact with other types of leather, as they run the risk of staining. Likewise, avoid contact with written surfaces with any type of ink.
- Prevent suede or patent leather garments from coming into contact with chemical or fatty materials.
- Be careful with the hooks that hold the chain of the clutches. Check that they are in the correct position before closing the accessory.
Recommendations for care and maintenance
Smooth leather and flotter require oil-based cleaning and moisturizing about three times a year. To do this, always use a white cloth and do it manually, never use a washing machine or dryer. For this type of leather you can use alcohol-free hand cream or a specialized cleaning product.
In the case of suede leather, it is recommended to clean it four times a year. To do this, always use a rubber brush, never abrasive agents such as sandpaper.
The fittings and accessories of our accessories are plated in 14K gold. You can clean them using only a soft, dry cloth.
At Burana we provide specialized maintenance service for our products. You can request this service through our social networks such as Facebook and Instagram and via WhatsApp to the number +51 964 125898.
Astrid Gray Beret
Usual price S/. 175.00The beret is currently considered a Must Have accessory. It is elegant, feminine and very stylish! Discover a world full of sophistication with our light gray Astrid knitted with baby alpaca fiber.
¿It is mandatory to register to buy at viaburana.com?
It is not necessary to register to buy on our page. You can carry out the payment process only by filling in the information that will be requested at the time of check-in, this is important to be able to correctly send your product and to be able to contact you during the process.
¿What are the benefits of being registered on the page?
¡By registering you access exclusive benefits and special offers for our #Burana Lovers!
¿How can I pay for my order??
You can make the payment through these options: Visa credit/debit card, MasterCard, American Express, Diners Club. You can also choose the option to pay by PayPal or by bank transfer. If you choose the last option, just follow the steps that it shows when selecting this method at the time of check-in.
¿The prices of the online and physical store are the same?
The regular prices of the viaburana.com virtual store and those marked on the labels of the products in our store are the same. Depending on the current campaigns, the final prices in each channel could have variations, the details of the enabling of promotions or discounts will be communicated in a timely manner in the terms and conditions of each campaign.
¿Is it safe to use my credit card on the viaburana.com website??
Yes. The data you enter on our website is transmitted in an encrypted manner, which guarantees the confidentiality of the information. We also have the Google certificate called HTTPS (secure connection) to prove the identity of our website to browsers.
Likewise, card payments are analyzed by an anti-fraud engine, which reviews the characteristics of each transaction in order to determine a probability of fraud.
It is important to mention that secure transactions are endorsed by the Payment Card Industry (PCI) certification, granted to our payment gateway operator Mercado Pago, a certification granted only to entities that comply with the data security standard for the card industry. credit, guaranteeing the protection and integrity of cardholder data.
¿Can I pay with international cards?
Yes. Through Paypal you can make payments with international cards. Just select this option at check-in.
¿Why was my credit card declined??
Your card may be declined for any of the following reasons:
-
The card may have expired. Check that your card has not exceeded its validity or validity date.
-
You may have reached the limit amount on your card. Check with your bank; it may be that the purchase you want to make exceeds the credit limit or the amount allowed for your card.
-
Some information you have entered is incorrect. Check that you have correctly filled in all the required fields.
¿Can I get an invoice in my company's name??
Yes. After completing your purchase, you can write to us at the WhatsApp number +51 964 125 898 and ask us to issue you an invoice. We will be happy to accommodate your request, but please note that we will only be able to do this if you notify us quickly before our staff has issued the receipt.
Keep in mind that we are electronic issuers; therefore, the electronic sales receipts will be sent to the email address you specify. It is an essential requirement that you correctly register your email.
¿Deliveries throughout Peru?
We have coverage of offices at the level of Lima and provinces.
In the event that the place of delivery cannot be attended because it is in an area of difficult access or for security reasons, we will contact you via email or by phone to manage a change of address and deliver the purchased product.
Remember that every dispatch has a freight cost that will be included in the total amount to pay for your purchase.
¿Deliveries outside of Peru?
Yes. We ship worldwide! After you make your purchase we will be contacting you to inform you about the process and we will stay in touch to ensure that your order reaches your hands..
¿I can choose a date and time for the delivery of my product?
¡Of course! Just write to WhatsApp +51 964 125 898 to coordinate the details of your shipment with you.
¿How do I indicate that the product I want to buy is for a gift??
At the time of check-in, enter your information in the corresponding boxes since the purchase must be registered with the information of the person who canceled it. Then, in the Additional Notes box, write us the name and address of the person to whom you want us to send the product. Do not forget that you can communicate with us through our social networks and WhatsApp +51 964 125 898 to be able to serve you in a personalized way.
¿They have gift packaging?
All our products are delivered in an ecological fabric packaging as the first layer and an FSC cardboard bag from renewable forests, beautiful and fine both for you and for the person to whom you want to give a Burana gift. Additionally we can include a free personalized card from us so that the detail is much better! To coordinate this service, contact us at WhatsApp +51 964 125 898.
¿What happens if I am not present to receive my product??
If the courier in charge of the delivery arrives at your address and you or the person authorized to receive the order were not present or did not attend you within a maximum waiting period of 5 minutes, the order will return to the atelier and we will contact you to give you pick-up instructions.
In the case of Lima, the order will return to our atelier. In the case of provinces, the order will return to the Cruz del Sur agency in your city. In the case of international shipments, the order will return to the corresponding center in your city/country.
¿Does the products have the tax included?
For Peru, the prices do include VAT. For the rest of the countries, the tax is not included, it will be assumed by the client.
¿What should I do if my product has a manufacturing defect??
At Burana we only sell products in perfect condition, but if exceptionally a product arrives with some kind of damage, immediately contact us at the WhatsApp number +51 964 125 898.
¿What do I do if I don't like the product I bought??
you will be able to do changes up to 2 days after the date your order arrives, prior coordination through our communication channels (whatsapp and email) and provided that it meets the following conditions:
-
That the product is in perfect condition (new, without signs of use and with the original packaging).
-
That the product has not been tampered with.
Once we verify that the conditions are met, you can exchange the item for another that we have in stock of equal or higher value, paying the difference.
¿I will receive the same product that I see in the photo?
Yes, but remember that the leather used in our products, being a natural leather, has its own characteristics or variations in tone that enhance its purity and ratify its authenticity. These characteristics make each leather product a unique and inimitable piece, coming from nature itself, but they are not captured in the photographs on the web.
For the same reason, keep in mind that the photos are referential.
¿What can I do if I have a query, suggestion or complaint?
You can communicate with us through any of our service channels and social networks such as Facebook and Instagram from Monday to Friday from 9:00 a.m. to 5:00 p.m. to 6:30 p.m. and on Saturdays from 9:00 a.m. to 4:00 p.m.
Send us a WhatsApp to +51 964 125 898 or write to marcellabravo@viaburana.com, it will be a pleasure to serve you.
¿The products have a guarantee?
Yes, all Burana products have a guarantee of one year from the date of the shipping confirmation. The warranty applies to any factory fault or in case it requires some type of adjustment or replacement. Depending on the type of damage, the product repair service may or may not have an additional cost. For more information, check out our section Warranty and Conservation at the bottom of the page.
All our products have a one-year manufacturing defect warranty from the date of purchase of the product.
Warranty conditions
Burana products have a guarantee that becomes effective by simply presenting the invoice or purchase receipt. This guarantee is void in case of improper use of our products, contrary to what is indicated in this manual.
Leather Characteristics
Our accessories are handmade in Peru with the best materials on the market. Leather is a luxurious organic material that requires special care. Its constant use can cause it to stretch and not recover its original shape.
Likewise, it can discolor if it is exposed for a long time to sunlight or artificial light, and tear if it is subjected to excessive tension.
Keep in mind that natural materials such as leather can present irregularities and variations in their tonality, which makes them unique, enhance their purity and ratify their authenticity..
Manual for the care and conservation of our products
Please read this manual carefully, which will allow you to keep your leather goods in good condition.
precautions
- Avoid direct contact of the leather article with perfumes and substances containing alcohol.
- Avoid marking it with ink from pens, markers, text correctors, carbon paper or derivatives.
- Prevent the leather item from being in contact with glues and/or adhesives (tapes, stickers, among others).
- Protects the product from prolonged exposure to moisture or direct sunlight.
- Store the accessory in a canvas or fabric cover (never synthetic or plastic) and always keep it in a dry place; this will reduce the appearance and presence of fungi.
- Avoid that patent leather garments are in contact with other types of leather, as they run the risk of staining. Likewise, avoid contact with written surfaces with any type of ink.
- Prevent suede or patent leather garments from coming into contact with chemical or fatty materials.
- Be careful with the hooks that hold the chain of the clutches. Check that they are in the correct position before closing the accessory.
Recommendations for care and maintenance
Smooth leather and flotter require oil-based cleaning and moisturizing about three times a year. To do this, always use a white cloth and do it manually, never use a washing machine or dryer. For this type of leather you can use alcohol-free hand cream or a specialized cleaning product.
In the case of suede leather, it is recommended to clean it four times a year. To do this, always use a rubber brush, never abrasive agents such as sandpaper.
The fittings and accessories of our accessories are plated in 14K gold. You can clean them using only a soft, dry cloth.
At Burana we provide specialized maintenance service for our products. You can request this service through our social networks such as Facebook and Instagram and via WhatsApp to the number +51 964 125898.
Astrid Ploma Beret
Usual price S/. 175.00The beret is a timeless accessory that never goes out of style. It is elegant, feminine and very stylish! Discover a world full of sophistication with our lead-colored Astrid woven from baby alpaca fiber.
¿It is mandatory to register to buy at viaburana.com?
It is not necessary to register to buy on our page. You can carry out the payment process only by filling in the information that will be requested at the time of check-in, this is important to be able to correctly send your product and to be able to contact you during the process.
¿What are the benefits of being registered on the page?
¡By registering you access exclusive benefits and special offers for our #Burana Lovers!
¿How can I pay for my order??
You can make the payment through these options: Visa credit/debit card, MasterCard, American Express, Diners Club. You can also choose the option to pay by PayPal or by bank transfer. If you choose the last option, just follow the steps that it shows when selecting this method at the time of check-in.
¿The prices of the online and physical store are the same?
The regular prices of the viaburana.com virtual store and those marked on the labels of the products in our store are the same. Depending on the current campaigns, the final prices in each channel could have variations, the details of the enabling of promotions or discounts will be communicated in a timely manner in the terms and conditions of each campaign.
¿Is it safe to use my credit card on the viaburana.com website??
Yes. The data you enter on our website is transmitted in an encrypted manner, which guarantees the confidentiality of the information. We also have the Google certificate called HTTPS (secure connection) to prove the identity of our website to browsers.
Likewise, card payments are analyzed by an anti-fraud engine, which reviews the characteristics of each transaction in order to determine a probability of fraud.
It is important to mention that secure transactions are endorsed by the Payment Card Industry (PCI) certification, granted to our payment gateway operator Mercado Pago, a certification granted only to entities that comply with the data security standard for the card industry. credit, guaranteeing the protection and integrity of cardholder data.
¿Can I pay with international cards?
Yes. Through Paypal you can make payments with international cards. Just select this option at check-in.
¿Why was my credit card declined??
Your card may be declined for any of the following reasons:
-
The card may have expired. Check that your card has not exceeded its validity or validity date.
-
You may have reached the limit amount on your card. Check with your bank; it may be that the purchase you want to make exceeds the credit limit or the amount allowed for your card.
-
Some information you have entered is incorrect. Check that you have correctly filled in all the required fields.
¿Can I get an invoice in my company's name??
Yes. After completing your purchase, you can write to us at the WhatsApp number +51 964 125 898 and ask us to issue you an invoice. We will be happy to accommodate your request, but please note that we will only be able to do this if you notify us quickly before our staff has issued the receipt.
Keep in mind that we are electronic issuers; therefore, the electronic sales receipts will be sent to the email address you specify. It is an essential requirement that you correctly register your email.
¿Deliveries throughout Peru?
We have coverage of offices at the level of Lima and provinces.
In the event that the place of delivery cannot be attended because it is in an area of difficult access or for security reasons, we will contact you via email or by phone to manage a change of address and deliver the purchased product.
Remember that every dispatch has a freight cost that will be included in the total amount to pay for your purchase.
¿Deliveries outside of Peru?
Yes. We ship worldwide! After you make your purchase we will be contacting you to inform you about the process and we will stay in touch to ensure that your order reaches your hands..
¿I can choose a date and time for the delivery of my product?
¡Of course! Just write to WhatsApp +51 964 125 898 to coordinate the details of your shipment with you.
¿How do I indicate that the product I want to buy is for a gift??
At the time of check-in, enter your information in the corresponding boxes since the purchase must be registered with the information of the person who canceled it. Then, in the Additional Notes box, write us the name and address of the person to whom you want us to send the product. Do not forget that you can communicate with us through our social networks and WhatsApp +51 964 125 898 to be able to serve you in a personalized way.
¿They have gift packaging?
All our products are delivered in an ecological fabric packaging as the first layer and an FSC cardboard bag from renewable forests, beautiful and fine both for you and for the person to whom you want to give a Burana gift. Additionally we can include a free personalized card from us so that the detail is much better! To coordinate this service, contact us at WhatsApp +51 964 125 898.
¿What happens if I am not present to receive my product??
If the courier in charge of the delivery arrives at your address and you or the person authorized to receive the order were not present or did not attend you within a maximum waiting period of 5 minutes, the order will return to the atelier and we will contact you to give you pick-up instructions.
In the case of Lima, the order will return to our atelier. In the case of provinces, the order will return to the Cruz del Sur agency in your city. In the case of international shipments, the order will return to the corresponding center in your city/country.
¿Does the products have the tax included?
For Peru, the prices do include VAT. For the rest of the countries, the tax is not included, it will be assumed by the client.
¿What should I do if my product has a manufacturing defect??
At Burana we only sell products in perfect condition, but if exceptionally a product arrives with some kind of damage, immediately contact us at the WhatsApp number +51 964 125 898.
¿What do I do if I don't like the product I bought??
you will be able to do changes up to 2 days after the date your order arrives, prior coordination through our communication channels (whatsapp and email) and provided that it meets the following conditions:
-
That the product is in perfect condition (new, without signs of use and with the original packaging).
-
That the product has not been tampered with.
Once we verify that the conditions are met, you can exchange the item for another that we have in stock of equal or higher value, paying the difference.
¿I will receive the same product that I see in the photo?
Yes, but remember that the leather used in our products, being a natural leather, has its own characteristics or variations in tone that enhance its purity and ratify its authenticity. These characteristics make each leather product a unique and inimitable piece, coming from nature itself, but they are not captured in the photographs on the web.
For the same reason, keep in mind that the photos are referential.
¿What can I do if I have a query, suggestion or complaint?
You can communicate with us through any of our service channels and social networks such as Facebook and Instagram from Monday to Friday from 9:00 a.m. to 5:00 p.m. to 6:30 p.m. and on Saturdays from 9:00 a.m. to 4:00 p.m.
Send us a WhatsApp to +51 964 125 898 or write to marcellabravo@viaburana.com, it will be a pleasure to serve you.
¿The products have a guarantee?
Yes, all Burana products have a guarantee of one year from the date of the shipping confirmation. The warranty applies to any factory fault or in case it requires some type of adjustment or replacement. Depending on the type of damage, the product repair service may or may not have an additional cost. For more information, check out our section Warranty and Conservation at the bottom of the page.
All our products have a one-year manufacturing defect warranty from the date of purchase of the product.
Warranty conditions
Burana products have a guarantee that becomes effective by simply presenting the invoice or purchase receipt. This guarantee is void in case of improper use of our products, contrary to what is indicated in this manual.
Leather Characteristics
Our accessories are handmade in Peru with the best materials on the market. Leather is a luxurious organic material that requires special care. Its constant use can cause it to stretch and not recover its original shape.
Likewise, it can discolor if it is exposed for a long time to sunlight or artificial light, and tear if it is subjected to excessive tension.
Keep in mind that natural materials such as leather can present irregularities and variations in their tonality, which makes them unique, enhance their purity and ratify their authenticity..
Manual for the care and conservation of our products
Please read this manual carefully, which will allow you to keep your leather goods in good condition.
precautions
- Avoid direct contact of the leather article with perfumes and substances containing alcohol.
- Avoid marking it with ink from pens, markers, text correctors, carbon paper or derivatives.
- Prevent the leather item from being in contact with glues and/or adhesives (tapes, stickers, among others).
- Protects the product from prolonged exposure to moisture or direct sunlight.
- Store the accessory in a canvas or fabric cover (never synthetic or plastic) and always keep it in a dry place; this will reduce the appearance and presence of fungi.
- Avoid that patent leather garments are in contact with other types of leather, as they run the risk of staining. Likewise, avoid contact with written surfaces with any type of ink.
- Prevent suede or patent leather garments from coming into contact with chemical or fatty materials.
- Be careful with the hooks that hold the chain of the clutches. Check that they are in the correct position before closing the accessory.
Recommendations for care and maintenance
Smooth leather and flotter require oil-based cleaning and moisturizing about three times a year. To do this, always use a white cloth and do it manually, never use a washing machine or dryer. For this type of leather you can use alcohol-free hand cream or a specialized cleaning product.
In the case of suede leather, it is recommended to clean it four times a year. To do this, always use a rubber brush, never abrasive agents such as sandpaper.
The fittings and accessories of our accessories are plated in 14K gold. You can clean them using only a soft, dry cloth.
At Burana we provide specialized maintenance service for our products. You can request this service through our social networks such as Facebook and Instagram and via WhatsApp to the number +51 964 125898.
Bouclé scarf with stripes
Usual price S/. 325.00Special, our Bouclé scarf made with fine baby Alpaca fiber, has a unique design that you can combine with your day-to-day looks.
Measurements:
- Length:194 cm.
- Width:27 cm.
¿It is mandatory to register to buy at viaburana.com?
It is not necessary to register to buy on our page. You can carry out the payment process only by filling in the information that will be requested at the time of check-in, this is important to be able to correctly send your product and to be able to contact you during the process.
¿What are the benefits of being registered on the page?
¡By registering you access exclusive benefits and special offers for our #Burana Lovers!
¿How can I pay for my order??
You can make the payment through these options: Visa credit/debit card, MasterCard, American Express, Diners Club. You can also choose the option to pay by PayPal or by bank transfer. If you choose the last option, just follow the steps that it shows when selecting this method at the time of check-in.
¿The prices of the online and physical store are the same?
The regular prices of the viaburana.com virtual store and those marked on the labels of the products in our store are the same. Depending on the current campaigns, the final prices in each channel could have variations, the details of the enabling of promotions or discounts will be communicated in a timely manner in the terms and conditions of each campaign.
¿Is it safe to use my credit card on the viaburana.com website??
Yes. The data you enter on our website is transmitted in an encrypted manner, which guarantees the confidentiality of the information. We also have the Google certificate called HTTPS (secure connection) to prove the identity of our website to browsers.
Likewise, card payments are analyzed by an anti-fraud engine, which reviews the characteristics of each transaction in order to determine a probability of fraud.
It is important to mention that secure transactions are endorsed by the Payment Card Industry (PCI) certification, granted to our payment gateway operator Mercado Pago, a certification granted only to entities that comply with the data security standard for the card industry. credit, guaranteeing the protection and integrity of cardholder data.
¿Can I pay with international cards?
Yes. Through Paypal you can make payments with international cards. Just select this option at check-in.
¿Why was my credit card declined??
Your card may be declined for any of the following reasons:
-
The card may have expired. Check that your card has not exceeded its validity or validity date.
-
You may have reached the limit amount on your card. Check with your bank; it may be that the purchase you want to make exceeds the credit limit or the amount allowed for your card.
-
Some information you have entered is incorrect. Check that you have correctly filled in all the required fields.
¿Can I get an invoice in my company's name??
Yes. After completing your purchase, you can write to us at the WhatsApp number +51 964 125 898 and ask us to issue you an invoice. We will be happy to accommodate your request, but please note that we will only be able to do this if you notify us quickly before our staff has issued the receipt.
Keep in mind that we are electronic issuers; therefore, the electronic sales receipts will be sent to the email address you specify. It is an essential requirement that you correctly register your email.
¿Deliveries throughout Peru?
We have coverage of offices at the level of Lima and provinces.
In the event that the place of delivery cannot be attended because it is in an area of difficult access or for security reasons, we will contact you via email or by phone to manage a change of address and deliver the purchased product.
Remember that every dispatch has a freight cost that will be included in the total amount to pay for your purchase.
¿Deliveries outside of Peru?
Yes. We ship worldwide! After you make your purchase we will be contacting you to inform you about the process and we will stay in touch to ensure that your order reaches your hands..
¿I can choose a date and time for the delivery of my product?
¡Of course! Just write to WhatsApp +51 964 125 898 to coordinate the details of your shipment with you.
¿How do I indicate that the product I want to buy is for a gift??
At the time of check-in, enter your information in the corresponding boxes since the purchase must be registered with the information of the person who canceled it. Then, in the Additional Notes box, write us the name and address of the person to whom you want us to send the product. Do not forget that you can communicate with us through our social networks and WhatsApp +51 964 125 898 to be able to serve you in a personalized way.
¿They have gift packaging?
All our products are delivered in an ecological fabric packaging as the first layer and an FSC cardboard bag from renewable forests, beautiful and fine both for you and for the person to whom you want to give a Burana gift. Additionally we can include a free personalized card from us so that the detail is much better! To coordinate this service, contact us at WhatsApp +51 964 125 898.
¿What happens if I am not present to receive my product??
If the courier in charge of the delivery arrives at your address and you or the person authorized to receive the order were not present or did not attend you within a maximum waiting period of 5 minutes, the order will return to the atelier and we will contact you to give you pick-up instructions.
In the case of Lima, the order will return to our atelier. In the case of provinces, the order will return to the Cruz del Sur agency in your city. In the case of international shipments, the order will return to the corresponding center in your city/country.
¿Does the products have the tax included?
For Peru, the prices do include VAT. For the rest of the countries, the tax is not included, it will be assumed by the client.
¿What should I do if my product has a manufacturing defect??
At Burana we only sell products in perfect condition, but if exceptionally a product arrives with some kind of damage, immediately contact us at the WhatsApp number +51 964 125 898.
¿What do I do if I don't like the product I bought??
you will be able to do changes up to 2 days after the date your order arrives, prior coordination through our communication channels (whatsapp and email) and provided that it meets the following conditions:
-
That the product is in perfect condition (new, without signs of use and with the original packaging).
-
That the product has not been tampered with.
Once we verify that the conditions are met, you can exchange the item for another that we have in stock of equal or higher value, paying the difference.
¿I will receive the same product that I see in the photo?
Yes, but remember that the leather used in our products, being a natural leather, has its own characteristics or variations in tone that enhance its purity and ratify its authenticity. These characteristics make each leather product a unique and inimitable piece, coming from nature itself, but they are not captured in the photographs on the web.
For the same reason, keep in mind that the photos are referential.
¿What can I do if I have a query, suggestion or complaint?
You can communicate with us through any of our service channels and social networks such as Facebook and Instagram from Monday to Friday from 9:00 a.m. to 5:00 p.m. to 6:30 p.m. and on Saturdays from 9:00 a.m. to 4:00 p.m.
Send us a WhatsApp to +51 964 125 898 or write to marcellabravo@viaburana.com, it will be a pleasure to serve you.
¿The products have a guarantee?
Yes, all Burana products have a guarantee of one year from the date of the shipping confirmation. The warranty applies to any factory fault or in case it requires some type of adjustment or replacement. Depending on the type of damage, the product repair service may or may not have an additional cost. For more information, check out our section Warranty and Conservation at the bottom of the page.
All our products have a one-year manufacturing defect warranty from the date of purchase of the product.
Warranty conditions
Burana products have a guarantee that becomes effective by simply presenting the invoice or purchase receipt. This guarantee is void in case of improper use of our products, contrary to what is indicated in this manual.
Leather Characteristics
Our accessories are handmade in Peru with the best materials on the market. Leather is a luxurious organic material that requires special care. Its constant use can cause it to stretch and not recover its original shape.
Likewise, it can discolor if it is exposed for a long time to sunlight or artificial light, and tear if it is subjected to excessive tension.
Keep in mind that natural materials such as leather can present irregularities and variations in their tonality, which makes them unique, enhance their purity and ratify their authenticity..
Manual for the care and conservation of our products
Please read this manual carefully, which will allow you to keep your leather goods in good condition.
precautions
- Avoid direct contact of the leather article with perfumes and substances containing alcohol.
- Avoid marking it with ink from pens, markers, text correctors, carbon paper or derivatives.
- Prevent the leather item from being in contact with glues and/or adhesives (tapes, stickers, among others).
- Protects the product from prolonged exposure to moisture or direct sunlight.
- Store the accessory in a canvas or fabric cover (never synthetic or plastic) and always keep it in a dry place; this will reduce the appearance and presence of fungi.
- Avoid that patent leather garments are in contact with other types of leather, as they run the risk of staining. Likewise, avoid contact with written surfaces with any type of ink.
- Prevent suede or patent leather garments from coming into contact with chemical or fatty materials.
- Be careful with the hooks that hold the chain of the clutches. Check that they are in the correct position before closing the accessory.
Recommendations for care and maintenance
Smooth leather and flotter require oil-based cleaning and moisturizing about three times a year. To do this, always use a white cloth and do it manually, never use a washing machine or dryer. For this type of leather you can use alcohol-free hand cream or a specialized cleaning product.
In the case of suede leather, it is recommended to clean it four times a year. To do this, always use a rubber brush, never abrasive agents such as sandpaper.
The fittings and accessories of our accessories are plated in 14K gold. You can clean them using only a soft, dry cloth.
At Burana we provide specialized maintenance service for our products. You can request this service through our social networks such as Facebook and Instagram and via WhatsApp to the number +51 964 125898.
Bouclé bone scarf
Usual price S/. 325.00A simple and clean design, but since it is made with the soft Baby Alpaca fiber, it can complement or even be the protagonist of the look you choose.
Measures
- Length:234 cm.
- Width:34 cm.
¿It is mandatory to register to buy at viaburana.com?
It is not necessary to register to buy on our page. You can carry out the payment process only by filling in the information that will be requested at the time of check-in, this is important to be able to correctly send your product and to be able to contact you during the process.
¿What are the benefits of being registered on the page?
¡By registering you access exclusive benefits and special offers for our #Burana Lovers!
¿How can I pay for my order??
You can make the payment through these options: Visa credit/debit card, MasterCard, American Express, Diners Club. You can also choose the option to pay by PayPal or by bank transfer. If you choose the last option, just follow the steps that it shows when selecting this method at the time of check-in.
¿The prices of the online and physical store are the same?
The regular prices of the viaburana.com virtual store and those marked on the labels of the products in our store are the same. Depending on the current campaigns, the final prices in each channel could have variations, the details of the enabling of promotions or discounts will be communicated in a timely manner in the terms and conditions of each campaign.
¿Is it safe to use my credit card on the viaburana.com website??
Yes. The data you enter on our website is transmitted in an encrypted manner, which guarantees the confidentiality of the information. We also have the Google certificate called HTTPS (secure connection) to prove the identity of our website to browsers.
Likewise, card payments are analyzed by an anti-fraud engine, which reviews the characteristics of each transaction in order to determine a probability of fraud.
It is important to mention that secure transactions are endorsed by the Payment Card Industry (PCI) certification, granted to our payment gateway operator Mercado Pago, a certification granted only to entities that comply with the data security standard for the card industry. credit, guaranteeing the protection and integrity of cardholder data.
¿Can I pay with international cards?
Yes. Through Paypal you can make payments with international cards. Just select this option at check-in.
¿Why was my credit card declined??
Your card may be declined for any of the following reasons:
-
The card may have expired. Check that your card has not exceeded its validity or validity date.
-
You may have reached the limit amount on your card. Check with your bank; it may be that the purchase you want to make exceeds the credit limit or the amount allowed for your card.
-
Some information you have entered is incorrect. Check that you have correctly filled in all the required fields.
¿Can I get an invoice in my company's name??
Yes. After completing your purchase, you can write to us at the WhatsApp number +51 964 125 898 and ask us to issue you an invoice. We will be happy to accommodate your request, but please note that we will only be able to do this if you notify us quickly before our staff has issued the receipt.
Keep in mind that we are electronic issuers; therefore, the electronic sales receipts will be sent to the email address you specify. It is an essential requirement that you correctly register your email.
¿Deliveries throughout Peru?
We have coverage of offices at the level of Lima and provinces.
In the event that the place of delivery cannot be attended because it is in an area of difficult access or for security reasons, we will contact you via email or by phone to manage a change of address and deliver the purchased product.
Remember that every dispatch has a freight cost that will be included in the total amount to pay for your purchase.
¿Deliveries outside of Peru?
Yes. We ship worldwide! After you make your purchase we will be contacting you to inform you about the process and we will stay in touch to ensure that your order reaches your hands..
¿I can choose a date and time for the delivery of my product?
¡Of course! Just write to WhatsApp +51 964 125 898 to coordinate the details of your shipment with you.
¿How do I indicate that the product I want to buy is for a gift??
At the time of check-in, enter your information in the corresponding boxes since the purchase must be registered with the information of the person who canceled it. Then, in the Additional Notes box, write us the name and address of the person to whom you want us to send the product. Do not forget that you can communicate with us through our social networks and WhatsApp +51 964 125 898 to be able to serve you in a personalized way.
¿They have gift packaging?
All our products are delivered in an ecological fabric packaging as the first layer and an FSC cardboard bag from renewable forests, beautiful and fine both for you and for the person to whom you want to give a Burana gift. Additionally we can include a free personalized card from us so that the detail is much better! To coordinate this service, contact us at WhatsApp +51 964 125 898.
¿What happens if I am not present to receive my product??
If the courier in charge of the delivery arrives at your address and you or the person authorized to receive the order were not present or did not attend you within a maximum waiting period of 5 minutes, the order will return to the atelier and we will contact you to give you pick-up instructions.
In the case of Lima, the order will return to our atelier. In the case of provinces, the order will return to the Cruz del Sur agency in your city. In the case of international shipments, the order will return to the corresponding center in your city/country.
¿Does the products have the tax included?
For Peru, the prices do include VAT. For the rest of the countries, the tax is not included, it will be assumed by the client.
¿What should I do if my product has a manufacturing defect??
At Burana we only sell products in perfect condition, but if exceptionally a product arrives with some kind of damage, immediately contact us at the WhatsApp number +51 964 125 898.
¿What do I do if I don't like the product I bought??
you will be able to do changes up to 2 days after the date your order arrives, prior coordination through our communication channels (whatsapp and email) and provided that it meets the following conditions:
-
That the product is in perfect condition (new, without signs of use and with the original packaging).
-
That the product has not been tampered with.
Once we verify that the conditions are met, you can exchange the item for another that we have in stock of equal or higher value, paying the difference.
¿I will receive the same product that I see in the photo?
Yes, but remember that the leather used in our products, being a natural leather, has its own characteristics or variations in tone that enhance its purity and ratify its authenticity. These characteristics make each leather product a unique and inimitable piece, coming from nature itself, but they are not captured in the photographs on the web.
For the same reason, keep in mind that the photos are referential.
¿What can I do if I have a query, suggestion or complaint?
You can communicate with us through any of our service channels and social networks such as Facebook and Instagram from Monday to Friday from 9:00 a.m. to 5:00 p.m. to 6:30 p.m. and on Saturdays from 9:00 a.m. to 4:00 p.m.
Send us a WhatsApp to +51 964 125 898 or write to marcellabravo@viaburana.com, it will be a pleasure to serve you.
¿The products have a guarantee?
Yes, all Burana products have a guarantee of one year from the date of the shipping confirmation. The warranty applies to any factory fault or in case it requires some type of adjustment or replacement. Depending on the type of damage, the product repair service may or may not have an additional cost. For more information, check out our section Warranty and Conservation at the bottom of the page.
All our products have a one-year manufacturing defect warranty from the date of purchase of the product.
Warranty conditions
Burana products have a guarantee that becomes effective by simply presenting the invoice or purchase receipt. This guarantee is void in case of improper use of our products, contrary to what is indicated in this manual.
Leather Characteristics
Our accessories are handmade in Peru with the best materials on the market. Leather is a luxurious organic material that requires special care. Its constant use can cause it to stretch and not recover its original shape.
Likewise, it can discolor if it is exposed for a long time to sunlight or artificial light, and tear if it is subjected to excessive tension.
Keep in mind that natural materials such as leather can present irregularities and variations in their tonality, which makes them unique, enhance their purity and ratify their authenticity..
Manual for the care and conservation of our products
Please read this manual carefully, which will allow you to keep your leather goods in good condition.
precautions
- Avoid direct contact of the leather article with perfumes and substances containing alcohol.
- Avoid marking it with ink from pens, markers, text correctors, carbon paper or derivatives.
- Prevent the leather item from being in contact with glues and/or adhesives (tapes, stickers, among others).
- Protects the product from prolonged exposure to moisture or direct sunlight.
- Store the accessory in a canvas or fabric cover (never synthetic or plastic) and always keep it in a dry place; this will reduce the appearance and presence of fungi.
- Avoid that patent leather garments are in contact with other types of leather, as they run the risk of staining. Likewise, avoid contact with written surfaces with any type of ink.
- Prevent suede or patent leather garments from coming into contact with chemical or fatty materials.
- Be careful with the hooks that hold the chain of the clutches. Check that they are in the correct position before closing the accessory.
Recommendations for care and maintenance
Smooth leather and flotter require oil-based cleaning and moisturizing about three times a year. To do this, always use a white cloth and do it manually, never use a washing machine or dryer. For this type of leather you can use alcohol-free hand cream or a specialized cleaning product.
In the case of suede leather, it is recommended to clean it four times a year. To do this, always use a rubber brush, never abrasive agents such as sandpaper.
The fittings and accessories of our accessories are plated in 14K gold. You can clean them using only a soft, dry cloth.
At Burana we provide specialized maintenance service for our products. You can request this service through our social networks such as Facebook and Instagram and via WhatsApp to the number +51 964 125898.
Chloe Magenta Scarf
Usual price S/. 228.00Inspired by the Andes, our Chloe scarf is made with fine Baby Alpaca fiber in a magenta color that will remind us how wonderful nature is. For a day or night look, you decide!
Measures
- Length:194 cm.
- Width:30cm.
¿It is mandatory to register to buy at viaburana.com?
It is not necessary to register to buy on our page. You can carry out the payment process only by filling in the information that will be requested at the time of check-in, this is important to be able to correctly send your product and to be able to contact you during the process.
¿What are the benefits of being registered on the page?
¡By registering you access exclusive benefits and special offers for our #Burana Lovers!
¿How can I pay for my order??
You can make the payment through these options: Visa credit/debit card, MasterCard, American Express, Diners Club. You can also choose the option to pay by PayPal or by bank transfer. If you choose the last option, just follow the steps that it shows when selecting this method at the time of check-in.
¿The prices of the online and physical store are the same?
The regular prices of the viaburana.com virtual store and those marked on the labels of the products in our store are the same. Depending on the current campaigns, the final prices in each channel could have variations, the details of the enabling of promotions or discounts will be communicated in a timely manner in the terms and conditions of each campaign.
¿Is it safe to use my credit card on the viaburana.com website??
Yes. The data you enter on our website is transmitted in an encrypted manner, which guarantees the confidentiality of the information. We also have the Google certificate called HTTPS (secure connection) to prove the identity of our website to browsers.
Likewise, card payments are analyzed by an anti-fraud engine, which reviews the characteristics of each transaction in order to determine a probability of fraud.
It is important to mention that secure transactions are endorsed by the Payment Card Industry (PCI) certification, granted to our payment gateway operator Mercado Pago, a certification granted only to entities that comply with the data security standard for the card industry. credit, guaranteeing the protection and integrity of cardholder data.
¿Can I pay with international cards?
Yes. Through Paypal you can make payments with international cards. Just select this option at check-in.
¿Why was my credit card declined??
Your card may be declined for any of the following reasons:
-
The card may have expired. Check that your card has not exceeded its validity or validity date.
-
You may have reached the limit amount on your card. Check with your bank; it may be that the purchase you want to make exceeds the credit limit or the amount allowed for your card.
-
Some information you have entered is incorrect. Check that you have correctly filled in all the required fields.
¿Can I get an invoice in my company's name??
Yes. After completing your purchase, you can write to us at the WhatsApp number +51 964 125 898 and ask us to issue you an invoice. We will be happy to accommodate your request, but please note that we will only be able to do this if you notify us quickly before our staff has issued the receipt.
Keep in mind that we are electronic issuers; therefore, the electronic sales receipts will be sent to the email address you specify. It is an essential requirement that you correctly register your email.
¿Deliveries throughout Peru?
We have coverage of offices at the level of Lima and provinces.
In the event that the place of delivery cannot be attended because it is in an area of difficult access or for security reasons, we will contact you via email or by phone to manage a change of address and deliver the purchased product.
Remember that every dispatch has a freight cost that will be included in the total amount to pay for your purchase.
¿Deliveries outside of Peru?
Yes. We ship worldwide! After you make your purchase we will be contacting you to inform you about the process and we will stay in touch to ensure that your order reaches your hands..
¿I can choose a date and time for the delivery of my product?
¡Of course! Just write to WhatsApp +51 964 125 898 to coordinate the details of your shipment with you.
¿How do I indicate that the product I want to buy is for a gift??
At the time of check-in, enter your information in the corresponding boxes since the purchase must be registered with the information of the person who canceled it. Then, in the Additional Notes box, write us the name and address of the person to whom you want us to send the product. Do not forget that you can communicate with us through our social networks and WhatsApp +51 964 125 898 to be able to serve you in a personalized way.
¿They have gift packaging?
All our products are delivered in an ecological fabric packaging as the first layer and an FSC cardboard bag from renewable forests, beautiful and fine both for you and for the person to whom you want to give a Burana gift. Additionally we can include a free personalized card from us so that the detail is much better! To coordinate this service, contact us at WhatsApp +51 964 125 898.
¿What happens if I am not present to receive my product??
If the courier in charge of the delivery arrives at your address and you or the person authorized to receive the order were not present or did not attend you within a maximum waiting period of 5 minutes, the order will return to the atelier and we will contact you to give you pick-up instructions.
In the case of Lima, the order will return to our atelier. In the case of provinces, the order will return to the Cruz del Sur agency in your city. In the case of international shipments, the order will return to the corresponding center in your city/country.
¿Does the products have the tax included?
For Peru, the prices do include VAT. For the rest of the countries, the tax is not included, it will be assumed by the client.
¿What should I do if my product has a manufacturing defect??
At Burana we only sell products in perfect condition, but if exceptionally a product arrives with some kind of damage, immediately contact us at the WhatsApp number +51 964 125 898.
¿What do I do if I don't like the product I bought??
you will be able to do changes up to 2 days after the date your order arrives, prior coordination through our communication channels (whatsapp and email) and provided that it meets the following conditions:
-
That the product is in perfect condition (new, without signs of use and with the original packaging).
-
That the product has not been tampered with.
Once we verify that the conditions are met, you can exchange the item for another that we have in stock of equal or higher value, paying the difference.
¿I will receive the same product that I see in the photo?
Yes, but remember that the leather used in our products, being a natural leather, has its own characteristics or variations in tone that enhance its purity and ratify its authenticity. These characteristics make each leather product a unique and inimitable piece, coming from nature itself, but they are not captured in the photographs on the web.
For the same reason, keep in mind that the photos are referential.
¿What can I do if I have a query, suggestion or complaint?
You can communicate with us through any of our service channels and social networks such as Facebook and Instagram from Monday to Friday from 9:00 a.m. to 5:00 p.m. to 6:30 p.m. and on Saturdays from 9:00 a.m. to 4:00 p.m.
Send us a WhatsApp to +51 964 125 898 or write to marcellabravo@viaburana.com, it will be a pleasure to serve you.
¿The products have a guarantee?
Yes, all Burana products have a guarantee of one year from the date of the shipping confirmation. The warranty applies to any factory fault or in case it requires some type of adjustment or replacement. Depending on the type of damage, the product repair service may or may not have an additional cost. For more information, check out our section Warranty and Conservation at the bottom of the page.
All our products have a one-year manufacturing defect warranty from the date of purchase of the product.
Warranty conditions
Burana products have a guarantee that becomes effective by simply presenting the invoice or purchase receipt. This guarantee is void in case of improper use of our products, contrary to what is indicated in this manual.
Leather Characteristics
Our accessories are handmade in Peru with the best materials on the market. Leather is a luxurious organic material that requires special care. Its constant use can cause it to stretch and not recover its original shape.
Likewise, it can discolor if it is exposed for a long time to sunlight or artificial light, and tear if it is subjected to excessive tension.
Keep in mind that natural materials such as leather can present irregularities and variations in their tonality, which makes them unique, enhance their purity and ratify their authenticity..
Manual for the care and conservation of our products
Please read this manual carefully, which will allow you to keep your leather goods in good condition.
precautions
- Avoid direct contact of the leather article with perfumes and substances containing alcohol.
- Avoid marking it with ink from pens, markers, text correctors, carbon paper or derivatives.
- Prevent the leather item from being in contact with glues and/or adhesives (tapes, stickers, among others).
- Protects the product from prolonged exposure to moisture or direct sunlight.
- Store the accessory in a canvas or fabric cover (never synthetic or plastic) and always keep it in a dry place; this will reduce the appearance and presence of fungi.
- Avoid that patent leather garments are in contact with other types of leather, as they run the risk of staining. Likewise, avoid contact with written surfaces with any type of ink.
- Prevent suede or patent leather garments from coming into contact with chemical or fatty materials.
- Be careful with the hooks that hold the chain of the clutches. Check that they are in the correct position before closing the accessory.
Recommendations for care and maintenance
Smooth leather and flotter require oil-based cleaning and moisturizing about three times a year. To do this, always use a white cloth and do it manually, never use a washing machine or dryer. For this type of leather you can use alcohol-free hand cream or a specialized cleaning product.
In the case of suede leather, it is recommended to clean it four times a year. To do this, always use a rubber brush, never abrasive agents such as sandpaper.
The fittings and accessories of our accessories are plated in 14K gold. You can clean them using only a soft, dry cloth.
At Burana we provide specialized maintenance service for our products. You can request this service through our social networks such as Facebook and Instagram and via WhatsApp to the number +51 964 125898.
Chloe Scarf Green
Usual price S/. 310.00Inspired by the Andes, our Chloe scarf is made with fine Baby Alpaca fiber in a special green color that will remind us how wonderful nature is. It is the ideal accessory!
Measures
- Length:183 cm.
- Width:31cm.
¿It is mandatory to register to buy at viaburana.com?
It is not necessary to register to buy on our page. You can carry out the payment process only by filling in the information that will be requested at the time of check-in, this is important to be able to correctly send your product and to be able to contact you during the process.
¿What are the benefits of being registered on the page?
¡By registering you access exclusive benefits and special offers for our #Burana Lovers!
¿How can I pay for my order??
You can make the payment through these options: Visa credit/debit card, MasterCard, American Express, Diners Club. You can also choose the option to pay by PayPal or by bank transfer. If you choose the last option, just follow the steps that it shows when selecting this method at the time of check-in.
¿The prices of the online and physical store are the same?
The regular prices of the viaburana.com virtual store and those marked on the labels of the products in our store are the same. Depending on the current campaigns, the final prices in each channel could have variations, the details of the enabling of promotions or discounts will be communicated in a timely manner in the terms and conditions of each campaign.
¿Is it safe to use my credit card on the viaburana.com website??
Yes. The data you enter on our website is transmitted in an encrypted manner, which guarantees the confidentiality of the information. We also have the Google certificate called HTTPS (secure connection) to prove the identity of our website to browsers.
Likewise, card payments are analyzed by an anti-fraud engine, which reviews the characteristics of each transaction in order to determine a probability of fraud.
It is important to mention that secure transactions are endorsed by the Payment Card Industry (PCI) certification, granted to our payment gateway operator Mercado Pago, a certification granted only to entities that comply with the data security standard for the card industry. credit, guaranteeing the protection and integrity of cardholder data.
¿Can I pay with international cards?
Yes. Through Paypal you can make payments with international cards. Just select this option at check-in.
¿Why was my credit card declined??
Your card may be declined for any of the following reasons:
-
The card may have expired. Check that your card has not exceeded its validity or validity date.
-
You may have reached the limit amount on your card. Check with your bank; it may be that the purchase you want to make exceeds the credit limit or the amount allowed for your card.
-
Some information you have entered is incorrect. Check that you have correctly filled in all the required fields.
¿Can I get an invoice in my company's name??
Yes. After completing your purchase, you can write to us at the WhatsApp number +51 964 125 898 and ask us to issue you an invoice. We will be happy to accommodate your request, but please note that we will only be able to do this if you notify us quickly before our staff has issued the receipt.
Keep in mind that we are electronic issuers; therefore, the electronic sales receipts will be sent to the email address you specify. It is an essential requirement that you correctly register your email.
¿Deliveries throughout Peru?
We have coverage of offices at the level of Lima and provinces.
In the event that the place of delivery cannot be attended because it is in an area of difficult access or for security reasons, we will contact you via email or by phone to manage a change of address and deliver the purchased product.
Remember that every dispatch has a freight cost that will be included in the total amount to pay for your purchase.
¿Deliveries outside of Peru?
Yes. We ship worldwide! After you make your purchase we will be contacting you to inform you about the process and we will stay in touch to ensure that your order reaches your hands..
¿I can choose a date and time for the delivery of my product?
¡Of course! Just write to WhatsApp +51 964 125 898 to coordinate the details of your shipment with you.
¿How do I indicate that the product I want to buy is for a gift??
At the time of check-in, enter your information in the corresponding boxes since the purchase must be registered with the information of the person who canceled it. Then, in the Additional Notes box, write us the name and address of the person to whom you want us to send the product. Do not forget that you can communicate with us through our social networks and WhatsApp +51 964 125 898 to be able to serve you in a personalized way.
¿They have gift packaging?
All our products are delivered in an ecological fabric packaging as the first layer and an FSC cardboard bag from renewable forests, beautiful and fine both for you and for the person to whom you want to give a Burana gift. Additionally we can include a free personalized card from us so that the detail is much better! To coordinate this service, contact us at WhatsApp +51 964 125 898.
¿What happens if I am not present to receive my product??
If the courier in charge of the delivery arrives at your address and you or the person authorized to receive the order were not present or did not attend you within a maximum waiting period of 5 minutes, the order will return to the atelier and we will contact you to give you pick-up instructions.
In the case of Lima, the order will return to our atelier. In the case of provinces, the order will return to the Cruz del Sur agency in your city. In the case of international shipments, the order will return to the corresponding center in your city/country.
¿Does the products have the tax included?
For Peru, the prices do include VAT. For the rest of the countries, the tax is not included, it will be assumed by the client.
¿What should I do if my product has a manufacturing defect??
At Burana we only sell products in perfect condition, but if exceptionally a product arrives with some kind of damage, immediately contact us at the WhatsApp number +51 964 125 898.
¿What do I do if I don't like the product I bought??
you will be able to do changes up to 2 days after the date your order arrives, prior coordination through our communication channels (whatsapp and email) and provided that it meets the following conditions:
-
That the product is in perfect condition (new, without signs of use and with the original packaging).
-
That the product has not been tampered with.
Once we verify that the conditions are met, you can exchange the item for another that we have in stock of equal or higher value, paying the difference.
¿I will receive the same product that I see in the photo?
Yes, but remember that the leather used in our products, being a natural leather, has its own characteristics or variations in tone that enhance its purity and ratify its authenticity. These characteristics make each leather product a unique and inimitable piece, coming from nature itself, but they are not captured in the photographs on the web.
For the same reason, keep in mind that the photos are referential.
¿What can I do if I have a query, suggestion or complaint?
You can communicate with us through any of our service channels and social networks such as Facebook and Instagram from Monday to Friday from 9:00 a.m. to 5:00 p.m. to 6:30 p.m. and on Saturdays from 9:00 a.m. to 4:00 p.m.
Send us a WhatsApp to +51 964 125 898 or write to marcellabravo@viaburana.com, it will be a pleasure to serve you.
¿The products have a guarantee?
Yes, all Burana products have a guarantee of one year from the date of the shipping confirmation. The warranty applies to any factory fault or in case it requires some type of adjustment or replacement. Depending on the type of damage, the product repair service may or may not have an additional cost. For more information, check out our section Warranty and Conservation at the bottom of the page.
All our products have a one-year manufacturing defect warranty from the date of purchase of the product.
Warranty conditions
Burana products have a guarantee that becomes effective by simply presenting the invoice or purchase receipt. This guarantee is void in case of improper use of our products, contrary to what is indicated in this manual.
Leather Characteristics
Our accessories are handmade in Peru with the best materials on the market. Leather is a luxurious organic material that requires special care. Its constant use can cause it to stretch and not recover its original shape.
Likewise, it can discolor if it is exposed for a long time to sunlight or artificial light, and tear if it is subjected to excessive tension.
Keep in mind that natural materials such as leather can present irregularities and variations in their tonality, which makes them unique, enhance their purity and ratify their authenticity..
Manual for the care and conservation of our products
Please read this manual carefully, which will allow you to keep your leather goods in good condition.
precautions
- Avoid direct contact of the leather article with perfumes and substances containing alcohol.
- Avoid marking it with ink from pens, markers, text correctors, carbon paper or derivatives.
- Prevent the leather item from being in contact with glues and/or adhesives (tapes, stickers, among others).
- Protects the product from prolonged exposure to moisture or direct sunlight.
- Store the accessory in a canvas or fabric cover (never synthetic or plastic) and always keep it in a dry place; this will reduce the appearance and presence of fungi.
- Avoid that patent leather garments are in contact with other types of leather, as they run the risk of staining. Likewise, avoid contact with written surfaces with any type of ink.
- Prevent suede or patent leather garments from coming into contact with chemical or fatty materials.
- Be careful with the hooks that hold the chain of the clutches. Check that they are in the correct position before closing the accessory.
Recommendations for care and maintenance
Smooth leather and flotter require oil-based cleaning and moisturizing about three times a year. To do this, always use a white cloth and do it manually, never use a washing machine or dryer. For this type of leather you can use alcohol-free hand cream or a specialized cleaning product.
In the case of suede leather, it is recommended to clean it four times a year. To do this, always use a rubber brush, never abrasive agents such as sandpaper.
The fittings and accessories of our accessories are plated in 14K gold. You can clean them using only a soft, dry cloth.
At Burana we provide specialized maintenance service for our products. You can request this service through our social networks such as Facebook and Instagram and via WhatsApp to the number +51 964 125898.
Trichromatic Thin Scarf
Usual price S/. 260.00Delicate and sophisticated, handwoven with fine Alpaca Suri fiber. Its delicate design is enhanced by the beautiful color scheme.
Measures
- Length:173 cm.
- Width:18cm.
¿It is mandatory to register to buy at viaburana.com?
It is not necessary to register to buy on our page. You can carry out the payment process only by filling in the information that will be requested at the time of check-in, this is important to be able to correctly send your product and to be able to contact you during the process.
¿What are the benefits of being registered on the page?
¡By registering you access exclusive benefits and special offers for our #Burana Lovers!
¿How can I pay for my order??
You can make the payment through these options: Visa credit/debit card, MasterCard, American Express, Diners Club. You can also choose the option to pay by PayPal or by bank transfer. If you choose the last option, just follow the steps that it shows when selecting this method at the time of check-in.
¿The prices of the online and physical store are the same?
The regular prices of the viaburana.com virtual store and those marked on the labels of the products in our store are the same. Depending on the current campaigns, the final prices in each channel could have variations, the details of the enabling of promotions or discounts will be communicated in a timely manner in the terms and conditions of each campaign.
¿Is it safe to use my credit card on the viaburana.com website??
Yes. The data you enter on our website is transmitted in an encrypted manner, which guarantees the confidentiality of the information. We also have the Google certificate called HTTPS (secure connection) to prove the identity of our website to browsers.
Likewise, card payments are analyzed by an anti-fraud engine, which reviews the characteristics of each transaction in order to determine a probability of fraud.
It is important to mention that secure transactions are endorsed by the Payment Card Industry (PCI) certification, granted to our payment gateway operator Mercado Pago, a certification granted only to entities that comply with the data security standard for the card industry. credit, guaranteeing the protection and integrity of cardholder data.
¿Can I pay with international cards?
Yes. Through Paypal you can make payments with international cards. Just select this option at check-in.
¿Why was my credit card declined??
Your card may be declined for any of the following reasons:
-
The card may have expired. Check that your card has not exceeded its validity or validity date.
-
You may have reached the limit amount on your card. Check with your bank; it may be that the purchase you want to make exceeds the credit limit or the amount allowed for your card.
-
Some information you have entered is incorrect. Check that you have correctly filled in all the required fields.
¿Can I get an invoice in my company's name??
Yes. After completing your purchase, you can write to us at the WhatsApp number +51 964 125 898 and ask us to issue you an invoice. We will be happy to accommodate your request, but please note that we will only be able to do this if you notify us quickly before our staff has issued the receipt.
Keep in mind that we are electronic issuers; therefore, the electronic sales receipts will be sent to the email address you specify. It is an essential requirement that you correctly register your email.
¿Deliveries throughout Peru?
We have coverage of offices at the level of Lima and provinces.
In the event that the place of delivery cannot be attended because it is in an area of difficult access or for security reasons, we will contact you via email or by phone to manage a change of address and deliver the purchased product.
Remember that every dispatch has a freight cost that will be included in the total amount to pay for your purchase.
¿Deliveries outside of Peru?
Yes. We ship worldwide! After you make your purchase we will be contacting you to inform you about the process and we will stay in touch to ensure that your order reaches your hands..
¿I can choose a date and time for the delivery of my product?
¡Of course! Just write to WhatsApp +51 964 125 898 to coordinate the details of your shipment with you.
¿How do I indicate that the product I want to buy is for a gift??
At the time of check-in, enter your information in the corresponding boxes since the purchase must be registered with the information of the person who canceled it. Then, in the Additional Notes box, write us the name and address of the person to whom you want us to send the product. Do not forget that you can communicate with us through our social networks and WhatsApp +51 964 125 898 to be able to serve you in a personalized way.
¿They have gift packaging?
All our products are delivered in an ecological fabric packaging as the first layer and an FSC cardboard bag from renewable forests, beautiful and fine both for you and for the person to whom you want to give a Burana gift. Additionally we can include a free personalized card from us so that the detail is much better! To coordinate this service, contact us at WhatsApp +51 964 125 898.
¿What happens if I am not present to receive my product??
If the courier in charge of the delivery arrives at your address and you or the person authorized to receive the order were not present or did not attend you within a maximum waiting period of 5 minutes, the order will return to the atelier and we will contact you to give you pick-up instructions.
In the case of Lima, the order will return to our atelier. In the case of provinces, the order will return to the Cruz del Sur agency in your city. In the case of international shipments, the order will return to the corresponding center in your city/country.
¿Does the products have the tax included?
For Peru, the prices do include VAT. For the rest of the countries, the tax is not included, it will be assumed by the client.
¿What should I do if my product has a manufacturing defect??
At Burana we only sell products in perfect condition, but if exceptionally a product arrives with some kind of damage, immediately contact us at the WhatsApp number +51 964 125 898.
¿What do I do if I don't like the product I bought??
you will be able to do changes up to 2 days after the date your order arrives, prior coordination through our communication channels (whatsapp and email) and provided that it meets the following conditions:
-
That the product is in perfect condition (new, without signs of use and with the original packaging).
-
That the product has not been tampered with.
Once we verify that the conditions are met, you can exchange the item for another that we have in stock of equal or higher value, paying the difference.
¿I will receive the same product that I see in the photo?
Yes, but remember that the leather used in our products, being a natural leather, has its own characteristics or variations in tone that enhance its purity and ratify its authenticity. These characteristics make each leather product a unique and inimitable piece, coming from nature itself, but they are not captured in the photographs on the web.
For the same reason, keep in mind that the photos are referential.
¿What can I do if I have a query, suggestion or complaint?
You can communicate with us through any of our service channels and social networks such as Facebook and Instagram from Monday to Friday from 9:00 a.m. to 5:00 p.m. to 6:30 p.m. and on Saturdays from 9:00 a.m. to 4:00 p.m.
Send us a WhatsApp to +51 964 125 898 or write to marcellabravo@viaburana.com, it will be a pleasure to serve you.
¿The products have a guarantee?
Yes, all Burana products have a guarantee of one year from the date of the shipping confirmation. The warranty applies to any factory fault or in case it requires some type of adjustment or replacement. Depending on the type of damage, the product repair service may or may not have an additional cost. For more information, check out our section Warranty and Conservation at the bottom of the page.
All our products have a one-year manufacturing defect warranty from the date of purchase of the product.
Warranty conditions
Burana products have a guarantee that becomes effective by simply presenting the invoice or purchase receipt. This guarantee is void in case of improper use of our products, contrary to what is indicated in this manual.
Leather Characteristics
Our accessories are handmade in Peru with the best materials on the market. Leather is a luxurious organic material that requires special care. Its constant use can cause it to stretch and not recover its original shape.
Likewise, it can discolor if it is exposed for a long time to sunlight or artificial light, and tear if it is subjected to excessive tension.
Keep in mind that natural materials such as leather can present irregularities and variations in their tonality, which makes them unique, enhance their purity and ratify their authenticity..
Manual for the care and conservation of our products
Please read this manual carefully, which will allow you to keep your leather goods in good condition.
precautions
- Avoid direct contact of the leather article with perfumes and substances containing alcohol.
- Avoid marking it with ink from pens, markers, text correctors, carbon paper or derivatives.
- Prevent the leather item from being in contact with glues and/or adhesives (tapes, stickers, among others).
- Protects the product from prolonged exposure to moisture or direct sunlight.
- Store the accessory in a canvas or fabric cover (never synthetic or plastic) and always keep it in a dry place; this will reduce the appearance and presence of fungi.
- Avoid that patent leather garments are in contact with other types of leather, as they run the risk of staining. Likewise, avoid contact with written surfaces with any type of ink.
- Prevent suede or patent leather garments from coming into contact with chemical or fatty materials.
- Be careful with the hooks that hold the chain of the clutches. Check that they are in the correct position before closing the accessory.
Recommendations for care and maintenance
Smooth leather and flotter require oil-based cleaning and moisturizing about three times a year. To do this, always use a white cloth and do it manually, never use a washing machine or dryer. For this type of leather you can use alcohol-free hand cream or a specialized cleaning product.
In the case of suede leather, it is recommended to clean it four times a year. To do this, always use a rubber brush, never abrasive agents such as sandpaper.
The fittings and accessories of our accessories are plated in 14K gold. You can clean them using only a soft, dry cloth.
At Burana we provide specialized maintenance service for our products. You can request this service through our social networks such as Facebook and Instagram and via WhatsApp to the number +51 964 125898.
Purple Nella Scarf
Usual price S/. 320.00The Baby Alpaca fiber gives a delicate touch to the design and the combination of colors enhances its structure.
Measures
- Length:189 cm.
- Width:30cm.
¿It is mandatory to register to buy at viaburana.com?
It is not necessary to register to buy on our page. You can carry out the payment process only by filling in the information that will be requested at the time of check-in, this is important to be able to correctly send your product and to be able to contact you during the process.
¿What are the benefits of being registered on the page?
¡By registering you access exclusive benefits and special offers for our #Burana Lovers!
¿How can I pay for my order??
You can make the payment through these options: Visa credit/debit card, MasterCard, American Express, Diners Club. You can also choose the option to pay by PayPal or by bank transfer. If you choose the last option, just follow the steps that it shows when selecting this method at the time of check-in.
¿The prices of the online and physical store are the same?
The regular prices of the viaburana.com virtual store and those marked on the labels of the products in our store are the same. Depending on the current campaigns, the final prices in each channel could have variations, the details of the enabling of promotions or discounts will be communicated in a timely manner in the terms and conditions of each campaign.
¿Is it safe to use my credit card on the viaburana.com website??
Yes. The data you enter on our website is transmitted in an encrypted manner, which guarantees the confidentiality of the information. We also have the Google certificate called HTTPS (secure connection) to prove the identity of our website to browsers.
Likewise, card payments are analyzed by an anti-fraud engine, which reviews the characteristics of each transaction in order to determine a probability of fraud.
It is important to mention that secure transactions are endorsed by the Payment Card Industry (PCI) certification, granted to our payment gateway operator Mercado Pago, a certification granted only to entities that comply with the data security standard for the card industry. credit, guaranteeing the protection and integrity of cardholder data.
¿Can I pay with international cards?
Yes. Through Paypal you can make payments with international cards. Just select this option at check-in.
¿Why was my credit card declined??
Your card may be declined for any of the following reasons:
-
The card may have expired. Check that your card has not exceeded its validity or validity date.
-
You may have reached the limit amount on your card. Check with your bank; it may be that the purchase you want to make exceeds the credit limit or the amount allowed for your card.
-
Some information you have entered is incorrect. Check that you have correctly filled in all the required fields.
¿Can I get an invoice in my company's name??
Yes. After completing your purchase, you can write to us at the WhatsApp number +51 964 125 898 and ask us to issue you an invoice. We will be happy to accommodate your request, but please note that we will only be able to do this if you notify us quickly before our staff has issued the receipt.
Keep in mind that we are electronic issuers; therefore, the electronic sales receipts will be sent to the email address you specify. It is an essential requirement that you correctly register your email.
¿Deliveries throughout Peru?
We have coverage of offices at the level of Lima and provinces.
In the event that the place of delivery cannot be attended because it is in an area of difficult access or for security reasons, we will contact you via email or by phone to manage a change of address and deliver the purchased product.
Remember that every dispatch has a freight cost that will be included in the total amount to pay for your purchase.
¿Deliveries outside of Peru?
Yes. We ship worldwide! After you make your purchase we will be contacting you to inform you about the process and we will stay in touch to ensure that your order reaches your hands..
¿I can choose a date and time for the delivery of my product?
¡Of course! Just write to WhatsApp +51 964 125 898 to coordinate the details of your shipment with you.
¿How do I indicate that the product I want to buy is for a gift??
At the time of check-in, enter your information in the corresponding boxes since the purchase must be registered with the information of the person who canceled it. Then, in the Additional Notes box, write us the name and address of the person to whom you want us to send the product. Do not forget that you can communicate with us through our social networks and WhatsApp +51 964 125 898 to be able to serve you in a personalized way.
¿They have gift packaging?
All our products are delivered in an ecological fabric packaging as the first layer and an FSC cardboard bag from renewable forests, beautiful and fine both for you and for the person to whom you want to give a Burana gift. Additionally we can include a free personalized card from us so that the detail is much better! To coordinate this service, contact us at WhatsApp +51 964 125 898.
¿What happens if I am not present to receive my product??
If the courier in charge of the delivery arrives at your address and you or the person authorized to receive the order were not present or did not attend you within a maximum waiting period of 5 minutes, the order will return to the atelier and we will contact you to give you pick-up instructions.
In the case of Lima, the order will return to our atelier. In the case of provinces, the order will return to the Cruz del Sur agency in your city. In the case of international shipments, the order will return to the corresponding center in your city/country.
¿Does the products have the tax included?
For Peru, the prices do include VAT. For the rest of the countries, the tax is not included, it will be assumed by the client.
¿What should I do if my product has a manufacturing defect??
At Burana we only sell products in perfect condition, but if exceptionally a product arrives with some kind of damage, immediately contact us at the WhatsApp number +51 964 125 898.
¿What do I do if I don't like the product I bought??
you will be able to do changes up to 2 days after the date your order arrives, prior coordination through our communication channels (whatsapp and email) and provided that it meets the following conditions:
-
That the product is in perfect condition (new, without signs of use and with the original packaging).
-
That the product has not been tampered with.
Once we verify that the conditions are met, you can exchange the item for another that we have in stock of equal or higher value, paying the difference.
¿I will receive the same product that I see in the photo?
Yes, but remember that the leather used in our products, being a natural leather, has its own characteristics or variations in tone that enhance its purity and ratify its authenticity. These characteristics make each leather product a unique and inimitable piece, coming from nature itself, but they are not captured in the photographs on the web.
For the same reason, keep in mind that the photos are referential.
¿What can I do if I have a query, suggestion or complaint?
You can communicate with us through any of our service channels and social networks such as Facebook and Instagram from Monday to Friday from 9:00 a.m. to 5:00 p.m. to 6:30 p.m. and on Saturdays from 9:00 a.m. to 4:00 p.m.
Send us a WhatsApp to +51 964 125 898 or write to marcellabravo@viaburana.com, it will be a pleasure to serve you.
¿The products have a guarantee?
Yes, all Burana products have a guarantee of one year from the date of the shipping confirmation. The warranty applies to any factory fault or in case it requires some type of adjustment or replacement. Depending on the type of damage, the product repair service may or may not have an additional cost. For more information, check out our section Warranty and Conservation at the bottom of the page.
All our products have a one-year manufacturing defect warranty from the date of purchase of the product.
Warranty conditions
Burana products have a guarantee that becomes effective by simply presenting the invoice or purchase receipt. This guarantee is void in case of improper use of our products, contrary to what is indicated in this manual.
Leather Characteristics
Our accessories are handmade in Peru with the best materials on the market. Leather is a luxurious organic material that requires special care. Its constant use can cause it to stretch and not recover its original shape.
Likewise, it can discolor if it is exposed for a long time to sunlight or artificial light, and tear if it is subjected to excessive tension.
Keep in mind that natural materials such as leather can present irregularities and variations in their tonality, which makes them unique, enhance their purity and ratify their authenticity..
Manual for the care and conservation of our products
Please read this manual carefully, which will allow you to keep your leather goods in good condition.
precautions
- Avoid direct contact of the leather article with perfumes and substances containing alcohol.
- Avoid marking it with ink from pens, markers, text correctors, carbon paper or derivatives.
- Prevent the leather item from being in contact with glues and/or adhesives (tapes, stickers, among others).
- Protects the product from prolonged exposure to moisture or direct sunlight.
- Store the accessory in a canvas or fabric cover (never synthetic or plastic) and always keep it in a dry place; this will reduce the appearance and presence of fungi.
- Avoid that patent leather garments are in contact with other types of leather, as they run the risk of staining. Likewise, avoid contact with written surfaces with any type of ink.
- Prevent suede or patent leather garments from coming into contact with chemical or fatty materials.
- Be careful with the hooks that hold the chain of the clutches. Check that they are in the correct position before closing the accessory.
Recommendations for care and maintenance
Smooth leather and flotter require oil-based cleaning and moisturizing about three times a year. To do this, always use a white cloth and do it manually, never use a washing machine or dryer. For this type of leather you can use alcohol-free hand cream or a specialized cleaning product.
In the case of suede leather, it is recommended to clean it four times a year. To do this, always use a rubber brush, never abrasive agents such as sandpaper.
The fittings and accessories of our accessories are plated in 14K gold. You can clean them using only a soft, dry cloth.
At Burana we provide specialized maintenance service for our products. You can request this service through our social networks such as Facebook and Instagram and via WhatsApp to the number +51 964 125898.
Green Nella Scarf
Usual price S/. 320.00Inspired by the Andes, our Nella scarf is made with fine Baby Alpaca Buclé fiber and with a special green color that will remind us how wonderful nature is. It is an excellent accessory for your day-to-day looks.
Measures
- Length:188 cm.
- Width:29cm.
¿It is mandatory to register to buy at viaburana.com?
It is not necessary to register to buy on our page. You can carry out the payment process only by filling in the information that will be requested at the time of check-in, this is important to be able to correctly send your product and to be able to contact you during the process.
¿What are the benefits of being registered on the page?
¡By registering you access exclusive benefits and special offers for our #Burana Lovers!
¿How can I pay for my order??
You can make the payment through these options: Visa credit/debit card, MasterCard, American Express, Diners Club. You can also choose the option to pay by PayPal or by bank transfer. If you choose the last option, just follow the steps that it shows when selecting this method at the time of check-in.
¿The prices of the online and physical store are the same?
The regular prices of the viaburana.com virtual store and those marked on the labels of the products in our store are the same. Depending on the current campaigns, the final prices in each channel could have variations, the details of the enabling of promotions or discounts will be communicated in a timely manner in the terms and conditions of each campaign.
¿Is it safe to use my credit card on the viaburana.com website??
Yes. The data you enter on our website is transmitted in an encrypted manner, which guarantees the confidentiality of the information. We also have the Google certificate called HTTPS (secure connection) to prove the identity of our website to browsers.
Likewise, card payments are analyzed by an anti-fraud engine, which reviews the characteristics of each transaction in order to determine a probability of fraud.
It is important to mention that secure transactions are endorsed by the Payment Card Industry (PCI) certification, granted to our payment gateway operator Mercado Pago, a certification granted only to entities that comply with the data security standard for the card industry. credit, guaranteeing the protection and integrity of cardholder data.
¿Can I pay with international cards?
Yes. Through Paypal you can make payments with international cards. Just select this option at check-in.
¿Why was my credit card declined??
Your card may be declined for any of the following reasons:
-
The card may have expired. Check that your card has not exceeded its validity or validity date.
-
You may have reached the limit amount on your card. Check with your bank; it may be that the purchase you want to make exceeds the credit limit or the amount allowed for your card.
-
Some information you have entered is incorrect. Check that you have correctly filled in all the required fields.
¿Can I get an invoice in my company's name??
Yes. After completing your purchase, you can write to us at the WhatsApp number +51 964 125 898 and ask us to issue you an invoice. We will be happy to accommodate your request, but please note that we will only be able to do this if you notify us quickly before our staff has issued the receipt.
Keep in mind that we are electronic issuers; therefore, the electronic sales receipts will be sent to the email address you specify. It is an essential requirement that you correctly register your email.
¿Deliveries throughout Peru?
We have coverage of offices at the level of Lima and provinces.
In the event that the place of delivery cannot be attended because it is in an area of difficult access or for security reasons, we will contact you via email or by phone to manage a change of address and deliver the purchased product.
Remember that every dispatch has a freight cost that will be included in the total amount to pay for your purchase.
¿Deliveries outside of Peru?
Yes. We ship worldwide! After you make your purchase we will be contacting you to inform you about the process and we will stay in touch to ensure that your order reaches your hands..
¿I can choose a date and time for the delivery of my product?
¡Of course! Just write to WhatsApp +51 964 125 898 to coordinate the details of your shipment with you.
¿How do I indicate that the product I want to buy is for a gift??
At the time of check-in, enter your information in the corresponding boxes since the purchase must be registered with the information of the person who canceled it. Then, in the Additional Notes box, write us the name and address of the person to whom you want us to send the product. Do not forget that you can communicate with us through our social networks and WhatsApp +51 964 125 898 to be able to serve you in a personalized way.
¿They have gift packaging?
All our products are delivered in an ecological fabric packaging as the first layer and an FSC cardboard bag from renewable forests, beautiful and fine both for you and for the person to whom you want to give a Burana gift. Additionally we can include a free personalized card from us so that the detail is much better! To coordinate this service, contact us at WhatsApp +51 964 125 898.
¿What happens if I am not present to receive my product??
If the courier in charge of the delivery arrives at your address and you or the person authorized to receive the order were not present or did not attend you within a maximum waiting period of 5 minutes, the order will return to the atelier and we will contact you to give you pick-up instructions.
In the case of Lima, the order will return to our atelier. In the case of provinces, the order will return to the Cruz del Sur agency in your city. In the case of international shipments, the order will return to the corresponding center in your city/country.
¿Does the products have the tax included?
For Peru, the prices do include VAT. For the rest of the countries, the tax is not included, it will be assumed by the client.
¿What should I do if my product has a manufacturing defect??
At Burana we only sell products in perfect condition, but if exceptionally a product arrives with some kind of damage, immediately contact us at the WhatsApp number +51 964 125 898.
¿What do I do if I don't like the product I bought??
you will be able to do changes up to 2 days after the date your order arrives, prior coordination through our communication channels (whatsapp and email) and provided that it meets the following conditions:
-
That the product is in perfect condition (new, without signs of use and with the original packaging).
-
That the product has not been tampered with.
Once we verify that the conditions are met, you can exchange the item for another that we have in stock of equal or higher value, paying the difference.
¿I will receive the same product that I see in the photo?
Yes, but remember that the leather used in our products, being a natural leather, has its own characteristics or variations in tone that enhance its purity and ratify its authenticity. These characteristics make each leather product a unique and inimitable piece, coming from nature itself, but they are not captured in the photographs on the web.
For the same reason, keep in mind that the photos are referential.
¿What can I do if I have a query, suggestion or complaint?
You can communicate with us through any of our service channels and social networks such as Facebook and Instagram from Monday to Friday from 9:00 a.m. to 5:00 p.m. to 6:30 p.m. and on Saturdays from 9:00 a.m. to 4:00 p.m.
Send us a WhatsApp to +51 964 125 898 or write to marcellabravo@viaburana.com, it will be a pleasure to serve you.
¿The products have a guarantee?
Yes, all Burana products have a guarantee of one year from the date of the shipping confirmation. The warranty applies to any factory fault or in case it requires some type of adjustment or replacement. Depending on the type of damage, the product repair service may or may not have an additional cost. For more information, check out our section Warranty and Conservation at the bottom of the page.
All our products have a one-year manufacturing defect warranty from the date of purchase of the product.
Warranty conditions
Burana products have a guarantee that becomes effective by simply presenting the invoice or purchase receipt. This guarantee is void in case of improper use of our products, contrary to what is indicated in this manual.
Leather Characteristics
Our accessories are handmade in Peru with the best materials on the market. Leather is a luxurious organic material that requires special care. Its constant use can cause it to stretch and not recover its original shape.
Likewise, it can discolor if it is exposed for a long time to sunlight or artificial light, and tear if it is subjected to excessive tension.
Keep in mind that natural materials such as leather can present irregularities and variations in their tonality, which makes them unique, enhance their purity and ratify their authenticity..
Manual for the care and conservation of our products
Please read this manual carefully, which will allow you to keep your leather goods in good condition.
precautions
- Avoid direct contact of the leather article with perfumes and substances containing alcohol.
- Avoid marking it with ink from pens, markers, text correctors, carbon paper or derivatives.
- Prevent the leather item from being in contact with glues and/or adhesives (tapes, stickers, among others).
- Protects the product from prolonged exposure to moisture or direct sunlight.
- Store the accessory in a canvas or fabric cover (never synthetic or plastic) and always keep it in a dry place; this will reduce the appearance and presence of fungi.
- Avoid that patent leather garments are in contact with other types of leather, as they run the risk of staining. Likewise, avoid contact with written surfaces with any type of ink.
- Prevent suede or patent leather garments from coming into contact with chemical or fatty materials.
- Be careful with the hooks that hold the chain of the clutches. Check that they are in the correct position before closing the accessory.
Recommendations for care and maintenance
Smooth leather and flotter require oil-based cleaning and moisturizing about three times a year. To do this, always use a white cloth and do it manually, never use a washing machine or dryer. For this type of leather you can use alcohol-free hand cream or a specialized cleaning product.
In the case of suede leather, it is recommended to clean it four times a year. To do this, always use a rubber brush, never abrasive agents such as sandpaper.
The fittings and accessories of our accessories are plated in 14K gold. You can clean them using only a soft, dry cloth.
At Burana we provide specialized maintenance service for our products. You can request this service through our social networks such as Facebook and Instagram and via WhatsApp to the number +51 964 125898.
Beige Violette Scarf
Usual price S/. 234.00Always light and very fine, our Violette scarf will give the final touch of sophistication to any outfit. It is made of soft beige Baby Alpaca fiber.
Measurements
- Length:167cm
- Width:57cm.
¿It is mandatory to register to buy at viaburana.com?
It is not necessary to register to buy on our page. You can carry out the payment process only by filling in the information that will be requested at the time of check-in, this is important to be able to correctly send your product and to be able to contact you during the process.
¿What are the benefits of being registered on the page?
¡By registering you access exclusive benefits and special offers for our #Burana Lovers!
¿How can I pay for my order??
You can make the payment through these options: Visa credit/debit card, MasterCard, American Express, Diners Club. You can also choose the option to pay by PayPal or by bank transfer. If you choose the last option, just follow the steps that it shows when selecting this method at the time of check-in.
¿The prices of the online and physical store are the same?
The regular prices of the viaburana.com virtual store and those marked on the labels of the products in our store are the same. Depending on the current campaigns, the final prices in each channel could have variations, the details of the enabling of promotions or discounts will be communicated in a timely manner in the terms and conditions of each campaign.
¿Is it safe to use my credit card on the viaburana.com website??
Yes. The data you enter on our website is transmitted in an encrypted manner, which guarantees the confidentiality of the information. We also have the Google certificate called HTTPS (secure connection) to prove the identity of our website to browsers.
Likewise, card payments are analyzed by an anti-fraud engine, which reviews the characteristics of each transaction in order to determine a probability of fraud.
It is important to mention that secure transactions are endorsed by the Payment Card Industry (PCI) certification, granted to our payment gateway operator Mercado Pago, a certification granted only to entities that comply with the data security standard for the card industry. credit, guaranteeing the protection and integrity of cardholder data.
¿Can I pay with international cards?
Yes. Through Paypal you can make payments with international cards. Just select this option at check-in.
¿Why was my credit card declined??
Your card may be declined for any of the following reasons:
-
The card may have expired. Check that your card has not exceeded its validity or validity date.
-
You may have reached the limit amount on your card. Check with your bank; it may be that the purchase you want to make exceeds the credit limit or the amount allowed for your card.
-
Some information you have entered is incorrect. Check that you have correctly filled in all the required fields.
¿Can I get an invoice in my company's name??
Yes. After completing your purchase, you can write to us at the WhatsApp number +51 964 125 898 and ask us to issue you an invoice. We will be happy to accommodate your request, but please note that we will only be able to do this if you notify us quickly before our staff has issued the receipt.
Keep in mind that we are electronic issuers; therefore, the electronic sales receipts will be sent to the email address you specify. It is an essential requirement that you correctly register your email.
¿Deliveries throughout Peru?
We have coverage of offices at the level of Lima and provinces.
In the event that the place of delivery cannot be attended because it is in an area of difficult access or for security reasons, we will contact you via email or by phone to manage a change of address and deliver the purchased product.
Remember that every dispatch has a freight cost that will be included in the total amount to pay for your purchase.
¿Deliveries outside of Peru?
Yes. We ship worldwide! After you make your purchase we will be contacting you to inform you about the process and we will stay in touch to ensure that your order reaches your hands..
¿I can choose a date and time for the delivery of my product?
¡Of course! Just write to WhatsApp +51 964 125 898 to coordinate the details of your shipment with you.
¿How do I indicate that the product I want to buy is for a gift??
At the time of check-in, enter your information in the corresponding boxes since the purchase must be registered with the information of the person who canceled it. Then, in the Additional Notes box, write us the name and address of the person to whom you want us to send the product. Do not forget that you can communicate with us through our social networks and WhatsApp +51 964 125 898 to be able to serve you in a personalized way.
¿They have gift packaging?
All our products are delivered in an ecological fabric packaging as the first layer and an FSC cardboard bag from renewable forests, beautiful and fine both for you and for the person to whom you want to give a Burana gift. Additionally we can include a free personalized card from us so that the detail is much better! To coordinate this service, contact us at WhatsApp +51 964 125 898.
¿What happens if I am not present to receive my product??
If the courier in charge of the delivery arrives at your address and you or the person authorized to receive the order were not present or did not attend you within a maximum waiting period of 5 minutes, the order will return to the atelier and we will contact you to give you pick-up instructions.
In the case of Lima, the order will return to our atelier. In the case of provinces, the order will return to the Cruz del Sur agency in your city. In the case of international shipments, the order will return to the corresponding center in your city/country.
¿Does the products have the tax included?
For Peru, the prices do include VAT. For the rest of the countries, the tax is not included, it will be assumed by the client.
¿What should I do if my product has a manufacturing defect??
At Burana we only sell products in perfect condition, but if exceptionally a product arrives with some kind of damage, immediately contact us at the WhatsApp number +51 964 125 898.
¿What do I do if I don't like the product I bought??
you will be able to do changes up to 2 days after the date your order arrives, prior coordination through our communication channels (whatsapp and email) and provided that it meets the following conditions:
-
That the product is in perfect condition (new, without signs of use and with the original packaging).
-
That the product has not been tampered with.
Once we verify that the conditions are met, you can exchange the item for another that we have in stock of equal or higher value, paying the difference.
¿I will receive the same product that I see in the photo?
Yes, but remember that the leather used in our products, being a natural leather, has its own characteristics or variations in tone that enhance its purity and ratify its authenticity. These characteristics make each leather product a unique and inimitable piece, coming from nature itself, but they are not captured in the photographs on the web.
For the same reason, keep in mind that the photos are referential.
¿What can I do if I have a query, suggestion or complaint?
You can communicate with us through any of our service channels and social networks such as Facebook and Instagram from Monday to Friday from 9:00 a.m. to 5:00 p.m. to 6:30 p.m. and on Saturdays from 9:00 a.m. to 4:00 p.m.
Send us a WhatsApp to +51 964 125 898 or write to marcellabravo@viaburana.com, it will be a pleasure to serve you.
¿The products have a guarantee?
Yes, all Burana products have a guarantee of one year from the date of the shipping confirmation. The warranty applies to any factory fault or in case it requires some type of adjustment or replacement. Depending on the type of damage, the product repair service may or may not have an additional cost. For more information, check out our section Warranty and Conservation at the bottom of the page.
All our products have a one-year manufacturing defect warranty from the date of purchase of the product.
Warranty conditions
Burana products have a guarantee that becomes effective by simply presenting the invoice or purchase receipt. This guarantee is void in case of improper use of our products, contrary to what is indicated in this manual.
Leather Characteristics
Our accessories are handmade in Peru with the best materials on the market. Leather is a luxurious organic material that requires special care. Its constant use can cause it to stretch and not recover its original shape.
Likewise, it can discolor if it is exposed for a long time to sunlight or artificial light, and tear if it is subjected to excessive tension.
Keep in mind that natural materials such as leather can present irregularities and variations in their tonality, which makes them unique, enhance their purity and ratify their authenticity..
Manual for the care and conservation of our products
Please read this manual carefully, which will allow you to keep your leather goods in good condition.
precautions
- Avoid direct contact of the leather article with perfumes and substances containing alcohol.
- Avoid marking it with ink from pens, markers, text correctors, carbon paper or derivatives.
- Prevent the leather item from being in contact with glues and/or adhesives (tapes, stickers, among others).
- Protects the product from prolonged exposure to moisture or direct sunlight.
- Store the accessory in a canvas or fabric cover (never synthetic or plastic) and always keep it in a dry place; this will reduce the appearance and presence of fungi.
- Avoid that patent leather garments are in contact with other types of leather, as they run the risk of staining. Likewise, avoid contact with written surfaces with any type of ink.
- Prevent suede or patent leather garments from coming into contact with chemical or fatty materials.
- Be careful with the hooks that hold the chain of the clutches. Check that they are in the correct position before closing the accessory.
Recommendations for care and maintenance
Smooth leather and flotter require oil-based cleaning and moisturizing about three times a year. To do this, always use a white cloth and do it manually, never use a washing machine or dryer. For this type of leather you can use alcohol-free hand cream or a specialized cleaning product.
In the case of suede leather, it is recommended to clean it four times a year. To do this, always use a rubber brush, never abrasive agents such as sandpaper.
The fittings and accessories of our accessories are plated in 14K gold. You can clean them using only a soft, dry cloth.
At Burana we provide specialized maintenance service for our products. You can request this service through our social networks such as Facebook and Instagram and via WhatsApp to the number +51 964 125898.
Cream Leona Cloak
Usual price S/. 455.00It is a versatile and very elegant piece made of Baby Alpaca fiber in earth tones with carefully woven patterns that make it unique in every detail.
Measures
- Length:58cm.
- Width:140cm.
¿It is mandatory to register to buy at viaburana.com?
It is not necessary to register to buy on our page. You can carry out the payment process only by filling in the information that will be requested at the time of check-in, this is important to be able to correctly send your product and to be able to contact you during the process.
¿What are the benefits of being registered on the page?
¡By registering you access exclusive benefits and special offers for our #Burana Lovers!
¿How can I pay for my order??
You can make the payment through these options: Visa credit/debit card, MasterCard, American Express, Diners Club. You can also choose the option to pay by PayPal or by bank transfer. If you choose the last option, just follow the steps that it shows when selecting this method at the time of check-in.
¿The prices of the online and physical store are the same?
The regular prices of the viaburana.com virtual store and those marked on the labels of the products in our store are the same. Depending on the current campaigns, the final prices in each channel could have variations, the details of the enabling of promotions or discounts will be communicated in a timely manner in the terms and conditions of each campaign.
¿Is it safe to use my credit card on the viaburana.com website??
Yes. The data you enter on our website is transmitted in an encrypted manner, which guarantees the confidentiality of the information. We also have the Google certificate called HTTPS (secure connection) to prove the identity of our website to browsers.
Likewise, card payments are analyzed by an anti-fraud engine, which reviews the characteristics of each transaction in order to determine a probability of fraud.
It is important to mention that secure transactions are endorsed by the Payment Card Industry (PCI) certification, granted to our payment gateway operator Mercado Pago, a certification granted only to entities that comply with the data security standard for the card industry. credit, guaranteeing the protection and integrity of cardholder data.
¿Can I pay with international cards?
Yes. Through Paypal you can make payments with international cards. Just select this option at check-in.
¿Why was my credit card declined??
Your card may be declined for any of the following reasons:
-
The card may have expired. Check that your card has not exceeded its validity or validity date.
-
You may have reached the limit amount on your card. Check with your bank; it may be that the purchase you want to make exceeds the credit limit or the amount allowed for your card.
-
Some information you have entered is incorrect. Check that you have correctly filled in all the required fields.
¿Can I get an invoice in my company's name??
Yes. After completing your purchase, you can write to us at the WhatsApp number +51 964 125 898 and ask us to issue you an invoice. We will be happy to accommodate your request, but please note that we will only be able to do this if you notify us quickly before our staff has issued the receipt.
Keep in mind that we are electronic issuers; therefore, the electronic sales receipts will be sent to the email address you specify. It is an essential requirement that you correctly register your email.
¿Deliveries throughout Peru?
We have coverage of offices at the level of Lima and provinces.
In the event that the place of delivery cannot be attended because it is in an area of difficult access or for security reasons, we will contact you via email or by phone to manage a change of address and deliver the purchased product.
Remember that every dispatch has a freight cost that will be included in the total amount to pay for your purchase.
¿Deliveries outside of Peru?
Yes. We ship worldwide! After you make your purchase we will be contacting you to inform you about the process and we will stay in touch to ensure that your order reaches your hands..
¿I can choose a date and time for the delivery of my product?
¡Of course! Just write to WhatsApp +51 964 125 898 to coordinate the details of your shipment with you.
¿How do I indicate that the product I want to buy is for a gift??
At the time of check-in, enter your information in the corresponding boxes since the purchase must be registered with the information of the person who canceled it. Then, in the Additional Notes box, write us the name and address of the person to whom you want us to send the product. Do not forget that you can communicate with us through our social networks and WhatsApp +51 964 125 898 to be able to serve you in a personalized way.
¿They have gift packaging?
All our products are delivered in an ecological fabric packaging as the first layer and an FSC cardboard bag from renewable forests, beautiful and fine both for you and for the person to whom you want to give a Burana gift. Additionally we can include a free personalized card from us so that the detail is much better! To coordinate this service, contact us at WhatsApp +51 964 125 898.
¿What happens if I am not present to receive my product??
If the courier in charge of the delivery arrives at your address and you or the person authorized to receive the order were not present or did not attend you within a maximum waiting period of 5 minutes, the order will return to the atelier and we will contact you to give you pick-up instructions.
In the case of Lima, the order will return to our atelier. In the case of provinces, the order will return to the Cruz del Sur agency in your city. In the case of international shipments, the order will return to the corresponding center in your city/country.
¿Does the products have the tax included?
For Peru, the prices do include VAT. For the rest of the countries, the tax is not included, it will be assumed by the client.
¿What should I do if my product has a manufacturing defect??
At Burana we only sell products in perfect condition, but if exceptionally a product arrives with some kind of damage, immediately contact us at the WhatsApp number +51 964 125 898.
¿What do I do if I don't like the product I bought??
you will be able to do changes up to 2 days after the date your order arrives, prior coordination through our communication channels (whatsapp and email) and provided that it meets the following conditions:
-
That the product is in perfect condition (new, without signs of use and with the original packaging).
-
That the product has not been tampered with.
Once we verify that the conditions are met, you can exchange the item for another that we have in stock of equal or higher value, paying the difference.
¿I will receive the same product that I see in the photo?
Yes, but remember that the leather used in our products, being a natural leather, has its own characteristics or variations in tone that enhance its purity and ratify its authenticity. These characteristics make each leather product a unique and inimitable piece, coming from nature itself, but they are not captured in the photographs on the web.
For the same reason, keep in mind that the photos are referential.
¿What can I do if I have a query, suggestion or complaint?
You can communicate with us through any of our service channels and social networks such as Facebook and Instagram from Monday to Friday from 9:00 a.m. to 5:00 p.m. to 6:30 p.m. and on Saturdays from 9:00 a.m. to 4:00 p.m.
Send us a WhatsApp to +51 964 125 898 or write to marcellabravo@viaburana.com, it will be a pleasure to serve you.
¿The products have a guarantee?
Yes, all Burana products have a guarantee of one year from the date of the shipping confirmation. The warranty applies to any factory fault or in case it requires some type of adjustment or replacement. Depending on the type of damage, the product repair service may or may not have an additional cost. For more information, check out our section Warranty and Conservation at the bottom of the page.
All our products have a one-year manufacturing defect warranty from the date of purchase of the product.
Warranty conditions
Burana products have a guarantee that becomes effective by simply presenting the invoice or purchase receipt. This guarantee is void in case of improper use of our products, contrary to what is indicated in this manual.
Leather Characteristics
Our accessories are handmade in Peru with the best materials on the market. Leather is a luxurious organic material that requires special care. Its constant use can cause it to stretch and not recover its original shape.
Likewise, it can discolor if it is exposed for a long time to sunlight or artificial light, and tear if it is subjected to excessive tension.
Keep in mind that natural materials such as leather can present irregularities and variations in their tonality, which makes them unique, enhance their purity and ratify their authenticity..
Manual for the care and conservation of our products
Please read this manual carefully, which will allow you to keep your leather goods in good condition.
precautions
- Avoid direct contact of the leather article with perfumes and substances containing alcohol.
- Avoid marking it with ink from pens, markers, text correctors, carbon paper or derivatives.
- Prevent the leather item from being in contact with glues and/or adhesives (tapes, stickers, among others).
- Protects the product from prolonged exposure to moisture or direct sunlight.
- Store the accessory in a canvas or fabric cover (never synthetic or plastic) and always keep it in a dry place; this will reduce the appearance and presence of fungi.
- Avoid that patent leather garments are in contact with other types of leather, as they run the risk of staining. Likewise, avoid contact with written surfaces with any type of ink.
- Prevent suede or patent leather garments from coming into contact with chemical or fatty materials.
- Be careful with the hooks that hold the chain of the clutches. Check that they are in the correct position before closing the accessory.
Recommendations for care and maintenance
Smooth leather and flotter require oil-based cleaning and moisturizing about three times a year. To do this, always use a white cloth and do it manually, never use a washing machine or dryer. For this type of leather you can use alcohol-free hand cream or a specialized cleaning product.
In the case of suede leather, it is recommended to clean it four times a year. To do this, always use a rubber brush, never abrasive agents such as sandpaper.
The fittings and accessories of our accessories are plated in 14K gold. You can clean them using only a soft, dry cloth.
At Burana we provide specialized maintenance service for our products. You can request this service through our social networks such as Facebook and Instagram and via WhatsApp to the number +51 964 125898.
Black and White Gem Hood
Usual price S/. 280.00Unique and versatile, you can wear our Gema as a hood, shawl or scarf, making it the ideal accessory for any look. It is made with soft Baby Alpaca fiber that highlights its structure.
Measures
- Width:49cm.
¿It is mandatory to register to buy at viaburana.com?
It is not necessary to register to buy on our page. You can carry out the payment process only by filling in the information that will be requested at the time of check-in, this is important to be able to correctly send your product and to be able to contact you during the process.
¿What are the benefits of being registered on the page?
¡By registering you access exclusive benefits and special offers for our #Burana Lovers!
¿How can I pay for my order??
You can make the payment through these options: Visa credit/debit card, MasterCard, American Express, Diners Club. You can also choose the option to pay by PayPal or by bank transfer. If you choose the last option, just follow the steps that it shows when selecting this method at the time of check-in.
¿The prices of the online and physical store are the same?
The regular prices of the viaburana.com virtual store and those marked on the labels of the products in our store are the same. Depending on the current campaigns, the final prices in each channel could have variations, the details of the enabling of promotions or discounts will be communicated in a timely manner in the terms and conditions of each campaign.
¿Is it safe to use my credit card on the viaburana.com website??
Yes. The data you enter on our website is transmitted in an encrypted manner, which guarantees the confidentiality of the information. We also have the Google certificate called HTTPS (secure connection) to prove the identity of our website to browsers.
Likewise, card payments are analyzed by an anti-fraud engine, which reviews the characteristics of each transaction in order to determine a probability of fraud.
It is important to mention that secure transactions are endorsed by the Payment Card Industry (PCI) certification, granted to our payment gateway operator Mercado Pago, a certification granted only to entities that comply with the data security standard for the card industry. credit, guaranteeing the protection and integrity of cardholder data.
¿Can I pay with international cards?
Yes. Through Paypal you can make payments with international cards. Just select this option at check-in.
¿Why was my credit card declined??
Your card may be declined for any of the following reasons:
-
The card may have expired. Check that your card has not exceeded its validity or validity date.
-
You may have reached the limit amount on your card. Check with your bank; it may be that the purchase you want to make exceeds the credit limit or the amount allowed for your card.
-
Some information you have entered is incorrect. Check that you have correctly filled in all the required fields.
¿Can I get an invoice in my company's name??
Yes. After completing your purchase, you can write to us at the WhatsApp number +51 964 125 898 and ask us to issue you an invoice. We will be happy to accommodate your request, but please note that we will only be able to do this if you notify us quickly before our staff has issued the receipt.
Keep in mind that we are electronic issuers; therefore, the electronic sales receipts will be sent to the email address you specify. It is an essential requirement that you correctly register your email.
¿Deliveries throughout Peru?
We have coverage of offices at the level of Lima and provinces.
In the event that the place of delivery cannot be attended because it is in an area of difficult access or for security reasons, we will contact you via email or by phone to manage a change of address and deliver the purchased product.
Remember that every dispatch has a freight cost that will be included in the total amount to pay for your purchase.
¿Deliveries outside of Peru?
Yes. We ship worldwide! After you make your purchase we will be contacting you to inform you about the process and we will stay in touch to ensure that your order reaches your hands..
¿I can choose a date and time for the delivery of my product?
¡Of course! Just write to WhatsApp +51 964 125 898 to coordinate the details of your shipment with you.
¿How do I indicate that the product I want to buy is for a gift??
At the time of check-in, enter your information in the corresponding boxes since the purchase must be registered with the information of the person who canceled it. Then, in the Additional Notes box, write us the name and address of the person to whom you want us to send the product. Do not forget that you can communicate with us through our social networks and WhatsApp +51 964 125 898 to be able to serve you in a personalized way.
¿They have gift packaging?
All our products are delivered in an ecological fabric packaging as the first layer and an FSC cardboard bag from renewable forests, beautiful and fine both for you and for the person to whom you want to give a Burana gift. Additionally we can include a free personalized card from us so that the detail is much better! To coordinate this service, contact us at WhatsApp +51 964 125 898.
¿What happens if I am not present to receive my product??
If the courier in charge of the delivery arrives at your address and you or the person authorized to receive the order were not present or did not attend you within a maximum waiting period of 5 minutes, the order will return to the atelier and we will contact you to give you pick-up instructions.
In the case of Lima, the order will return to our atelier. In the case of provinces, the order will return to the Cruz del Sur agency in your city. In the case of international shipments, the order will return to the corresponding center in your city/country.
¿Does the products have the tax included?
For Peru, the prices do include VAT. For the rest of the countries, the tax is not included, it will be assumed by the client.
¿What should I do if my product has a manufacturing defect??
At Burana we only sell products in perfect condition, but if exceptionally a product arrives with some kind of damage, immediately contact us at the WhatsApp number +51 964 125 898.
¿What do I do if I don't like the product I bought??
you will be able to do changes up to 2 days after the date your order arrives, prior coordination through our communication channels (whatsapp and email) and provided that it meets the following conditions:
-
That the product is in perfect condition (new, without signs of use and with the original packaging).
-
That the product has not been tampered with.
Once we verify that the conditions are met, you can exchange the item for another that we have in stock of equal or higher value, paying the difference.
¿I will receive the same product that I see in the photo?
Yes, but remember that the leather used in our products, being a natural leather, has its own characteristics or variations in tone that enhance its purity and ratify its authenticity. These characteristics make each leather product a unique and inimitable piece, coming from nature itself, but they are not captured in the photographs on the web.
For the same reason, keep in mind that the photos are referential.
¿What can I do if I have a query, suggestion or complaint?
You can communicate with us through any of our service channels and social networks such as Facebook and Instagram from Monday to Friday from 9:00 a.m. to 5:00 p.m. to 6:30 p.m. and on Saturdays from 9:00 a.m. to 4:00 p.m.
Send us a WhatsApp to +51 964 125 898 or write to marcellabravo@viaburana.com, it will be a pleasure to serve you.
¿The products have a guarantee?
Yes, all Burana products have a guarantee of one year from the date of the shipping confirmation. The warranty applies to any factory fault or in case it requires some type of adjustment or replacement. Depending on the type of damage, the product repair service may or may not have an additional cost. For more information, check out our section Warranty and Conservation at the bottom of the page.
All our products have a one-year manufacturing defect warranty from the date of purchase of the product.
Warranty conditions
Burana products have a guarantee that becomes effective by simply presenting the invoice or purchase receipt. This guarantee is void in case of improper use of our products, contrary to what is indicated in this manual.
Leather Characteristics
Our accessories are handmade in Peru with the best materials on the market. Leather is a luxurious organic material that requires special care. Its constant use can cause it to stretch and not recover its original shape.
Likewise, it can discolor if it is exposed for a long time to sunlight or artificial light, and tear if it is subjected to excessive tension.
Keep in mind that natural materials such as leather can present irregularities and variations in their tonality, which makes them unique, enhance their purity and ratify their authenticity..
Manual for the care and conservation of our products
Please read this manual carefully, which will allow you to keep your leather goods in good condition.
precautions
- Avoid direct contact of the leather article with perfumes and substances containing alcohol.
- Avoid marking it with ink from pens, markers, text correctors, carbon paper or derivatives.
- Prevent the leather item from being in contact with glues and/or adhesives (tapes, stickers, among others).
- Protects the product from prolonged exposure to moisture or direct sunlight.
- Store the accessory in a canvas or fabric cover (never synthetic or plastic) and always keep it in a dry place; this will reduce the appearance and presence of fungi.
- Avoid that patent leather garments are in contact with other types of leather, as they run the risk of staining. Likewise, avoid contact with written surfaces with any type of ink.
- Prevent suede or patent leather garments from coming into contact with chemical or fatty materials.
- Be careful with the hooks that hold the chain of the clutches. Check that they are in the correct position before closing the accessory.
Recommendations for care and maintenance
Smooth leather and flotter require oil-based cleaning and moisturizing about three times a year. To do this, always use a white cloth and do it manually, never use a washing machine or dryer. For this type of leather you can use alcohol-free hand cream or a specialized cleaning product.
In the case of suede leather, it is recommended to clean it four times a year. To do this, always use a rubber brush, never abrasive agents such as sandpaper.
The fittings and accessories of our accessories are plated in 14K gold. You can clean them using only a soft, dry cloth.
At Burana we provide specialized maintenance service for our products. You can request this service through our social networks such as Facebook and Instagram and via WhatsApp to the number +51 964 125898.
Turquoise Gem Hood
Usual price S/. 280.00This special design is intended as a hooded scarf to protect you from the cold or the sun's rays. It is made with turquoise baby alpaca fiber, the color of elegance.
Measures
- Length:184 cm.
- Width:19cm.
¿It is mandatory to register to buy at viaburana.com?
It is not necessary to register to buy on our page. You can carry out the payment process only by filling in the information that will be requested at the time of check-in, this is important to be able to correctly send your product and to be able to contact you during the process.
¿What are the benefits of being registered on the page?
¡By registering you access exclusive benefits and special offers for our #Burana Lovers!
¿How can I pay for my order??
You can make the payment through these options: Visa credit/debit card, MasterCard, American Express, Diners Club. You can also choose the option to pay by PayPal or by bank transfer. If you choose the last option, just follow the steps that it shows when selecting this method at the time of check-in.
¿The prices of the online and physical store are the same?
The regular prices of the viaburana.com virtual store and those marked on the labels of the products in our store are the same. Depending on the current campaigns, the final prices in each channel could have variations, the details of the enabling of promotions or discounts will be communicated in a timely manner in the terms and conditions of each campaign.
¿Is it safe to use my credit card on the viaburana.com website??
Yes. The data you enter on our website is transmitted in an encrypted manner, which guarantees the confidentiality of the information. We also have the Google certificate called HTTPS (secure connection) to prove the identity of our website to browsers.
Likewise, card payments are analyzed by an anti-fraud engine, which reviews the characteristics of each transaction in order to determine a probability of fraud.
It is important to mention that secure transactions are endorsed by the Payment Card Industry (PCI) certification, granted to our payment gateway operator Mercado Pago, a certification granted only to entities that comply with the data security standard for the card industry. credit, guaranteeing the protection and integrity of cardholder data.
¿Can I pay with international cards?
Yes. Through Paypal you can make payments with international cards. Just select this option at check-in.
¿Why was my credit card declined??
Your card may be declined for any of the following reasons:
-
The card may have expired. Check that your card has not exceeded its validity or validity date.
-
You may have reached the limit amount on your card. Check with your bank; it may be that the purchase you want to make exceeds the credit limit or the amount allowed for your card.
-
Some information you have entered is incorrect. Check that you have correctly filled in all the required fields.
¿Can I get an invoice in my company's name??
Yes. After completing your purchase, you can write to us at the WhatsApp number +51 964 125 898 and ask us to issue you an invoice. We will be happy to accommodate your request, but please note that we will only be able to do this if you notify us quickly before our staff has issued the receipt.
Keep in mind that we are electronic issuers; therefore, the electronic sales receipts will be sent to the email address you specify. It is an essential requirement that you correctly register your email.
¿Deliveries throughout Peru?
We have coverage of offices at the level of Lima and provinces.
In the event that the place of delivery cannot be attended because it is in an area of difficult access or for security reasons, we will contact you via email or by phone to manage a change of address and deliver the purchased product.
Remember that every dispatch has a freight cost that will be included in the total amount to pay for your purchase.
¿Deliveries outside of Peru?
Yes. We ship worldwide! After you make your purchase we will be contacting you to inform you about the process and we will stay in touch to ensure that your order reaches your hands..
¿I can choose a date and time for the delivery of my product?
¡Of course! Just write to WhatsApp +51 964 125 898 to coordinate the details of your shipment with you.
¿How do I indicate that the product I want to buy is for a gift??
At the time of check-in, enter your information in the corresponding boxes since the purchase must be registered with the information of the person who canceled it. Then, in the Additional Notes box, write us the name and address of the person to whom you want us to send the product. Do not forget that you can communicate with us through our social networks and WhatsApp +51 964 125 898 to be able to serve you in a personalized way.
¿They have gift packaging?
All our products are delivered in an ecological fabric packaging as the first layer and an FSC cardboard bag from renewable forests, beautiful and fine both for you and for the person to whom you want to give a Burana gift. Additionally we can include a free personalized card from us so that the detail is much better! To coordinate this service, contact us at WhatsApp +51 964 125 898.
¿What happens if I am not present to receive my product??
If the courier in charge of the delivery arrives at your address and you or the person authorized to receive the order were not present or did not attend you within a maximum waiting period of 5 minutes, the order will return to the atelier and we will contact you to give you pick-up instructions.
In the case of Lima, the order will return to our atelier. In the case of provinces, the order will return to the Cruz del Sur agency in your city. In the case of international shipments, the order will return to the corresponding center in your city/country.
¿Does the products have the tax included?
For Peru, the prices do include VAT. For the rest of the countries, the tax is not included, it will be assumed by the client.
¿What should I do if my product has a manufacturing defect??
At Burana we only sell products in perfect condition, but if exceptionally a product arrives with some kind of damage, immediately contact us at the WhatsApp number +51 964 125 898.
¿What do I do if I don't like the product I bought??
you will be able to do changes up to 2 days after the date your order arrives, prior coordination through our communication channels (whatsapp and email) and provided that it meets the following conditions:
-
That the product is in perfect condition (new, without signs of use and with the original packaging).
-
That the product has not been tampered with.
Once we verify that the conditions are met, you can exchange the item for another that we have in stock of equal or higher value, paying the difference.
¿I will receive the same product that I see in the photo?
Yes, but remember that the leather used in our products, being a natural leather, has its own characteristics or variations in tone that enhance its purity and ratify its authenticity. These characteristics make each leather product a unique and inimitable piece, coming from nature itself, but they are not captured in the photographs on the web.
For the same reason, keep in mind that the photos are referential.
¿What can I do if I have a query, suggestion or complaint?
You can communicate with us through any of our service channels and social networks such as Facebook and Instagram from Monday to Friday from 9:00 a.m. to 5:00 p.m. to 6:30 p.m. and on Saturdays from 9:00 a.m. to 4:00 p.m.
Send us a WhatsApp to +51 964 125 898 or write to marcellabravo@viaburana.com, it will be a pleasure to serve you.
¿The products have a guarantee?
Yes, all Burana products have a guarantee of one year from the date of the shipping confirmation. The warranty applies to any factory fault or in case it requires some type of adjustment or replacement. Depending on the type of damage, the product repair service may or may not have an additional cost. For more information, check out our section Warranty and Conservation at the bottom of the page.
All our products have a one-year manufacturing defect warranty from the date of purchase of the product.
Warranty conditions
Burana products have a guarantee that becomes effective by simply presenting the invoice or purchase receipt. This guarantee is void in case of improper use of our products, contrary to what is indicated in this manual.
Leather Characteristics
Our accessories are handmade in Peru with the best materials on the market. Leather is a luxurious organic material that requires special care. Its constant use can cause it to stretch and not recover its original shape.
Likewise, it can discolor if it is exposed for a long time to sunlight or artificial light, and tear if it is subjected to excessive tension.
Keep in mind that natural materials such as leather can present irregularities and variations in their tonality, which makes them unique, enhance their purity and ratify their authenticity..
Manual for the care and conservation of our products
Please read this manual carefully, which will allow you to keep your leather goods in good condition.
precautions
- Avoid direct contact of the leather article with perfumes and substances containing alcohol.
- Avoid marking it with ink from pens, markers, text correctors, carbon paper or derivatives.
- Prevent the leather item from being in contact with glues and/or adhesives (tapes, stickers, among others).
- Protects the product from prolonged exposure to moisture or direct sunlight.
- Store the accessory in a canvas or fabric cover (never synthetic or plastic) and always keep it in a dry place; this will reduce the appearance and presence of fungi.
- Avoid that patent leather garments are in contact with other types of leather, as they run the risk of staining. Likewise, avoid contact with written surfaces with any type of ink.
- Prevent suede or patent leather garments from coming into contact with chemical or fatty materials.
- Be careful with the hooks that hold the chain of the clutches. Check that they are in the correct position before closing the accessory.
Recommendations for care and maintenance
Smooth leather and flotter require oil-based cleaning and moisturizing about three times a year. To do this, always use a white cloth and do it manually, never use a washing machine or dryer. For this type of leather you can use alcohol-free hand cream or a specialized cleaning product.
In the case of suede leather, it is recommended to clean it four times a year. To do this, always use a rubber brush, never abrasive agents such as sandpaper.
The fittings and accessories of our accessories are plated in 14K gold. You can clean them using only a soft, dry cloth.
At Burana we provide specialized maintenance service for our products. You can request this service through our social networks such as Facebook and Instagram and via WhatsApp to the number +51 964 125898.
Cardigan Bora Brown
Usual price S/. 480.00Minimalist and very versatile. Our Bora cardigan is knitted entirely with Baby Alpaca fiber in umber brown, adorned with two white mother-of-pearl buttons on the left side of the waist.
Measures
Size M
- Shoulders:44 cm.
- Sleeve length:61 cm.
- Width:43cm.
- Length:78 cm.
Size L
- Shoulders:47cm.
- Sleeve length:70 cm.
- Width:45cm.
- Length:82 cm.
¿It is mandatory to register to buy at viaburana.com?
It is not necessary to register to buy on our page. You can carry out the payment process only by filling in the information that will be requested at the time of check-in, this is important to be able to correctly send your product and to be able to contact you during the process.
¿What are the benefits of being registered on the page?
¡By registering you access exclusive benefits and special offers for our #Burana Lovers!
¿How can I pay for my order??
You can make the payment through these options: Visa credit/debit card, MasterCard, American Express, Diners Club. You can also choose the option to pay by PayPal or by bank transfer. If you choose the last option, just follow the steps that it shows when selecting this method at the time of check-in.
¿The prices of the online and physical store are the same?
The regular prices of the viaburana.com virtual store and those marked on the labels of the products in our store are the same. Depending on the current campaigns, the final prices in each channel could have variations, the details of the enabling of promotions or discounts will be communicated in a timely manner in the terms and conditions of each campaign.
¿Is it safe to use my credit card on the viaburana.com website??
Yes. The data you enter on our website is transmitted in an encrypted manner, which guarantees the confidentiality of the information. We also have the Google certificate called HTTPS (secure connection) to prove the identity of our website to browsers.
Likewise, card payments are analyzed by an anti-fraud engine, which reviews the characteristics of each transaction in order to determine a probability of fraud.
It is important to mention that secure transactions are endorsed by the Payment Card Industry (PCI) certification, granted to our payment gateway operator Mercado Pago, a certification granted only to entities that comply with the data security standard for the card industry. credit, guaranteeing the protection and integrity of cardholder data.
¿Can I pay with international cards?
Yes. Through Paypal you can make payments with international cards. Just select this option at check-in.
¿Why was my credit card declined??
Your card may be declined for any of the following reasons:
-
The card may have expired. Check that your card has not exceeded its validity or validity date.
-
You may have reached the limit amount on your card. Check with your bank; it may be that the purchase you want to make exceeds the credit limit or the amount allowed for your card.
-
Some information you have entered is incorrect. Check that you have correctly filled in all the required fields.
¿Can I get an invoice in my company's name??
Yes. After completing your purchase, you can write to us at the WhatsApp number +51 964 125 898 and ask us to issue you an invoice. We will be happy to accommodate your request, but please note that we will only be able to do this if you notify us quickly before our staff has issued the receipt.
Keep in mind that we are electronic issuers; therefore, the electronic sales receipts will be sent to the email address you specify. It is an essential requirement that you correctly register your email.
¿Deliveries throughout Peru?
We have coverage of offices at the level of Lima and provinces.
In the event that the place of delivery cannot be attended because it is in an area of difficult access or for security reasons, we will contact you via email or by phone to manage a change of address and deliver the purchased product.
Remember that every dispatch has a freight cost that will be included in the total amount to pay for your purchase.
¿Deliveries outside of Peru?
Yes. We ship worldwide! After you make your purchase we will be contacting you to inform you about the process and we will stay in touch to ensure that your order reaches your hands..
¿I can choose a date and time for the delivery of my product?
¡Of course! Just write to WhatsApp +51 964 125 898 to coordinate the details of your shipment with you.
¿How do I indicate that the product I want to buy is for a gift??
At the time of check-in, enter your information in the corresponding boxes since the purchase must be registered with the information of the person who canceled it. Then, in the Additional Notes box, write us the name and address of the person to whom you want us to send the product. Do not forget that you can communicate with us through our social networks and WhatsApp +51 964 125 898 to be able to serve you in a personalized way.
¿They have gift packaging?
All our products are delivered in an ecological fabric packaging as the first layer and an FSC cardboard bag from renewable forests, beautiful and fine both for you and for the person to whom you want to give a Burana gift. Additionally we can include a free personalized card from us so that the detail is much better! To coordinate this service, contact us at WhatsApp +51 964 125 898.
¿What happens if I am not present to receive my product??
If the courier in charge of the delivery arrives at your address and you or the person authorized to receive the order were not present or did not attend you within a maximum waiting period of 5 minutes, the order will return to the atelier and we will contact you to give you pick-up instructions.
In the case of Lima, the order will return to our atelier. In the case of provinces, the order will return to the Cruz del Sur agency in your city. In the case of international shipments, the order will return to the corresponding center in your city/country.
¿Does the products have the tax included?
For Peru, the prices do include VAT. For the rest of the countries, the tax is not included, it will be assumed by the client.
¿What should I do if my product has a manufacturing defect??
At Burana we only sell products in perfect condition, but if exceptionally a product arrives with some kind of damage, immediately contact us at the WhatsApp number +51 964 125 898.
¿What do I do if I don't like the product I bought??
you will be able to do changes up to 2 days after the date your order arrives, prior coordination through our communication channels (whatsapp and email) and provided that it meets the following conditions:
-
That the product is in perfect condition (new, without signs of use and with the original packaging).
-
That the product has not been tampered with.
Once we verify that the conditions are met, you can exchange the item for another that we have in stock of equal or higher value, paying the difference.
¿I will receive the same product that I see in the photo?
Yes, but remember that the leather used in our products, being a natural leather, has its own characteristics or variations in tone that enhance its purity and ratify its authenticity. These characteristics make each leather product a unique and inimitable piece, coming from nature itself, but they are not captured in the photographs on the web.
For the same reason, keep in mind that the photos are referential.
¿What can I do if I have a query, suggestion or complaint?
You can communicate with us through any of our service channels and social networks such as Facebook and Instagram from Monday to Friday from 9:00 a.m. to 5:00 p.m. to 6:30 p.m. and on Saturdays from 9:00 a.m. to 4:00 p.m.
Send us a WhatsApp to +51 964 125 898 or write to marcellabravo@viaburana.com, it will be a pleasure to serve you.
¿The products have a guarantee?
Yes, all Burana products have a guarantee of one year from the date of the shipping confirmation. The warranty applies to any factory fault or in case it requires some type of adjustment or replacement. Depending on the type of damage, the product repair service may or may not have an additional cost. For more information, check out our section Warranty and Conservation at the bottom of the page.
All our products have a one-year manufacturing defect warranty from the date of purchase of the product.
Warranty conditions
Burana products have a guarantee that becomes effective by simply presenting the invoice or purchase receipt. This guarantee is void in case of improper use of our products, contrary to what is indicated in this manual.
Leather Characteristics
Our accessories are handmade in Peru with the best materials on the market. Leather is a luxurious organic material that requires special care. Its constant use can cause it to stretch and not recover its original shape.
Likewise, it can discolor if it is exposed for a long time to sunlight or artificial light, and tear if it is subjected to excessive tension.
Keep in mind that natural materials such as leather can present irregularities and variations in their tonality, which makes them unique, enhance their purity and ratify their authenticity..
Manual for the care and conservation of our products
Please read this manual carefully, which will allow you to keep your leather goods in good condition.
precautions
- Avoid direct contact of the leather article with perfumes and substances containing alcohol.
- Avoid marking it with ink from pens, markers, text correctors, carbon paper or derivatives.
- Prevent the leather item from being in contact with glues and/or adhesives (tapes, stickers, among others).
- Protects the product from prolonged exposure to moisture or direct sunlight.
- Store the accessory in a canvas or fabric cover (never synthetic or plastic) and always keep it in a dry place; this will reduce the appearance and presence of fungi.
- Avoid that patent leather garments are in contact with other types of leather, as they run the risk of staining. Likewise, avoid contact with written surfaces with any type of ink.
- Prevent suede or patent leather garments from coming into contact with chemical or fatty materials.
- Be careful with the hooks that hold the chain of the clutches. Check that they are in the correct position before closing the accessory.
Recommendations for care and maintenance
Smooth leather and flotter require oil-based cleaning and moisturizing about three times a year. To do this, always use a white cloth and do it manually, never use a washing machine or dryer. For this type of leather you can use alcohol-free hand cream or a specialized cleaning product.
In the case of suede leather, it is recommended to clean it four times a year. To do this, always use a rubber brush, never abrasive agents such as sandpaper.
The fittings and accessories of our accessories are plated in 14K gold. You can clean them using only a soft, dry cloth.
At Burana we provide specialized maintenance service for our products. You can request this service through our social networks such as Facebook and Instagram and via WhatsApp to the number +51 964 125898.
Shawl Vivian Gray
Usual price S/. 260.00Delicate and unique, our Vivian shawl is handwoven in soft Baby Alpaca fiber that enhances its fine design.
Measures
- Length:187 cm.
- Width:55cm.
¿It is mandatory to register to buy at viaburana.com?
It is not necessary to register to buy on our page. You can carry out the payment process only by filling in the information that will be requested at the time of check-in, this is important to be able to correctly send your product and to be able to contact you during the process.
¿What are the benefits of being registered on the page?
¡By registering you access exclusive benefits and special offers for our #Burana Lovers!
¿How can I pay for my order??
You can make the payment through these options: Visa credit/debit card, MasterCard, American Express, Diners Club. You can also choose the option to pay by PayPal or by bank transfer. If you choose the last option, just follow the steps that it shows when selecting this method at the time of check-in.
¿The prices of the online and physical store are the same?
The regular prices of the viaburana.com virtual store and those marked on the labels of the products in our store are the same. Depending on the current campaigns, the final prices in each channel could have variations, the details of the enabling of promotions or discounts will be communicated in a timely manner in the terms and conditions of each campaign.
¿Is it safe to use my credit card on the viaburana.com website??
Yes. The data you enter on our website is transmitted in an encrypted manner, which guarantees the confidentiality of the information. We also have the Google certificate called HTTPS (secure connection) to prove the identity of our website to browsers.
Likewise, card payments are analyzed by an anti-fraud engine, which reviews the characteristics of each transaction in order to determine a probability of fraud.
It is important to mention that secure transactions are endorsed by the Payment Card Industry (PCI) certification, granted to our payment gateway operator Mercado Pago, a certification granted only to entities that comply with the data security standard for the card industry. credit, guaranteeing the protection and integrity of cardholder data.
¿Can I pay with international cards?
Yes. Through Paypal you can make payments with international cards. Just select this option at check-in.
¿Why was my credit card declined??
Your card may be declined for any of the following reasons:
-
The card may have expired. Check that your card has not exceeded its validity or validity date.
-
You may have reached the limit amount on your card. Check with your bank; it may be that the purchase you want to make exceeds the credit limit or the amount allowed for your card.
-
Some information you have entered is incorrect. Check that you have correctly filled in all the required fields.
¿Can I get an invoice in my company's name??
Yes. After completing your purchase, you can write to us at the WhatsApp number +51 964 125 898 and ask us to issue you an invoice. We will be happy to accommodate your request, but please note that we will only be able to do this if you notify us quickly before our staff has issued the receipt.
Keep in mind that we are electronic issuers; therefore, the electronic sales receipts will be sent to the email address you specify. It is an essential requirement that you correctly register your email.
¿Deliveries throughout Peru?
We have coverage of offices at the level of Lima and provinces.
In the event that the place of delivery cannot be attended because it is in an area of difficult access or for security reasons, we will contact you via email or by phone to manage a change of address and deliver the purchased product.
Remember that every dispatch has a freight cost that will be included in the total amount to pay for your purchase.
¿Deliveries outside of Peru?
Yes. We ship worldwide! After you make your purchase we will be contacting you to inform you about the process and we will stay in touch to ensure that your order reaches your hands..
¿I can choose a date and time for the delivery of my product?
¡Of course! Just write to WhatsApp +51 964 125 898 to coordinate the details of your shipment with you.
¿How do I indicate that the product I want to buy is for a gift??
At the time of check-in, enter your information in the corresponding boxes since the purchase must be registered with the information of the person who canceled it. Then, in the Additional Notes box, write us the name and address of the person to whom you want us to send the product. Do not forget that you can communicate with us through our social networks and WhatsApp +51 964 125 898 to be able to serve you in a personalized way.
¿They have gift packaging?
All our products are delivered in an ecological fabric packaging as the first layer and an FSC cardboard bag from renewable forests, beautiful and fine both for you and for the person to whom you want to give a Burana gift. Additionally we can include a free personalized card from us so that the detail is much better! To coordinate this service, contact us at WhatsApp +51 964 125 898.
¿What happens if I am not present to receive my product??
If the courier in charge of the delivery arrives at your address and you or the person authorized to receive the order were not present or did not attend you within a maximum waiting period of 5 minutes, the order will return to the atelier and we will contact you to give you pick-up instructions.
In the case of Lima, the order will return to our atelier. In the case of provinces, the order will return to the Cruz del Sur agency in your city. In the case of international shipments, the order will return to the corresponding center in your city/country.
¿Does the products have the tax included?
For Peru, the prices do include VAT. For the rest of the countries, the tax is not included, it will be assumed by the client.
¿What should I do if my product has a manufacturing defect??
At Burana we only sell products in perfect condition, but if exceptionally a product arrives with some kind of damage, immediately contact us at the WhatsApp number +51 964 125 898.
¿What do I do if I don't like the product I bought??
you will be able to do changes up to 2 days after the date your order arrives, prior coordination through our communication channels (whatsapp and email) and provided that it meets the following conditions:
-
That the product is in perfect condition (new, without signs of use and with the original packaging).
-
That the product has not been tampered with.
Once we verify that the conditions are met, you can exchange the item for another that we have in stock of equal or higher value, paying the difference.
¿I will receive the same product that I see in the photo?
Yes, but remember that the leather used in our products, being a natural leather, has its own characteristics or variations in tone that enhance its purity and ratify its authenticity. These characteristics make each leather product a unique and inimitable piece, coming from nature itself, but they are not captured in the photographs on the web.
For the same reason, keep in mind that the photos are referential.
¿What can I do if I have a query, suggestion or complaint?
You can communicate with us through any of our service channels and social networks such as Facebook and Instagram from Monday to Friday from 9:00 a.m. to 5:00 p.m. to 6:30 p.m. and on Saturdays from 9:00 a.m. to 4:00 p.m.
Send us a WhatsApp to +51 964 125 898 or write to marcellabravo@viaburana.com, it will be a pleasure to serve you.
¿The products have a guarantee?
Yes, all Burana products have a guarantee of one year from the date of the shipping confirmation. The warranty applies to any factory fault or in case it requires some type of adjustment or replacement. Depending on the type of damage, the product repair service may or may not have an additional cost. For more information, check out our section Warranty and Conservation at the bottom of the page.
All our products have a one-year manufacturing defect warranty from the date of purchase of the product.
Warranty conditions
Burana products have a guarantee that becomes effective by simply presenting the invoice or purchase receipt. This guarantee is void in case of improper use of our products, contrary to what is indicated in this manual.
Leather Characteristics
Our accessories are handmade in Peru with the best materials on the market. Leather is a luxurious organic material that requires special care. Its constant use can cause it to stretch and not recover its original shape.
Likewise, it can discolor if it is exposed for a long time to sunlight or artificial light, and tear if it is subjected to excessive tension.
Keep in mind that natural materials such as leather can present irregularities and variations in their tonality, which makes them unique, enhance their purity and ratify their authenticity..
Manual for the care and conservation of our products
Please read this manual carefully, which will allow you to keep your leather goods in good condition.
precautions
- Avoid direct contact of the leather article with perfumes and substances containing alcohol.
- Avoid marking it with ink from pens, markers, text correctors, carbon paper or derivatives.
- Prevent the leather item from being in contact with glues and/or adhesives (tapes, stickers, among others).
- Protects the product from prolonged exposure to moisture or direct sunlight.
- Store the accessory in a canvas or fabric cover (never synthetic or plastic) and always keep it in a dry place; this will reduce the appearance and presence of fungi.
- Avoid that patent leather garments are in contact with other types of leather, as they run the risk of staining. Likewise, avoid contact with written surfaces with any type of ink.
- Prevent suede or patent leather garments from coming into contact with chemical or fatty materials.
- Be careful with the hooks that hold the chain of the clutches. Check that they are in the correct position before closing the accessory.
Recommendations for care and maintenance
Smooth leather and flotter require oil-based cleaning and moisturizing about three times a year. To do this, always use a white cloth and do it manually, never use a washing machine or dryer. For this type of leather you can use alcohol-free hand cream or a specialized cleaning product.
In the case of suede leather, it is recommended to clean it four times a year. To do this, always use a rubber brush, never abrasive agents such as sandpaper.
The fittings and accessories of our accessories are plated in 14K gold. You can clean them using only a soft, dry cloth.
At Burana we provide specialized maintenance service for our products. You can request this service through our social networks such as Facebook and Instagram and via WhatsApp to the number +51 964 125898.
Sofia Black Waistcoat
Usual price S/. 312.00A classic with a V-cut neckline that is essential in every woman's closet. It is handwoven with Baby Alpaca fiber in black. Wear it loose for a casual-chic look or with a belt to accentuate your waist.
Measures
Sizes
- Shoulders:35cm.
- Width:42cm.
- Length:65 cm.
Size M
- Shoulders:38cm.
- Width:42cm.
- Length:67 cm.
¿It is mandatory to register to buy at viaburana.com?
It is not necessary to register to buy on our page. You can carry out the payment process only by filling in the information that will be requested at the time of check-in, this is important to be able to correctly send your product and to be able to contact you during the process.
¿What are the benefits of being registered on the page?
¡By registering you access exclusive benefits and special offers for our #Burana Lovers!
¿How can I pay for my order??
You can make the payment through these options: Visa credit/debit card, MasterCard, American Express, Diners Club. You can also choose the option to pay by PayPal or by bank transfer. If you choose the last option, just follow the steps that it shows when selecting this method at the time of check-in.
¿The prices of the online and physical store are the same?
The regular prices of the viaburana.com virtual store and those marked on the labels of the products in our store are the same. Depending on the current campaigns, the final prices in each channel could have variations, the details of the enabling of promotions or discounts will be communicated in a timely manner in the terms and conditions of each campaign.
¿Is it safe to use my credit card on the viaburana.com website??
Yes. The data you enter on our website is transmitted in an encrypted manner, which guarantees the confidentiality of the information. We also have the Google certificate called HTTPS (secure connection) to prove the identity of our website to browsers.
Likewise, card payments are analyzed by an anti-fraud engine, which reviews the characteristics of each transaction in order to determine a probability of fraud.
It is important to mention that secure transactions are endorsed by the Payment Card Industry (PCI) certification, granted to our payment gateway operator Mercado Pago, a certification granted only to entities that comply with the data security standard for the card industry. credit, guaranteeing the protection and integrity of cardholder data.
¿Can I pay with international cards?
Yes. Through Paypal you can make payments with international cards. Just select this option at check-in.
¿Why was my credit card declined??
Your card may be declined for any of the following reasons:
-
The card may have expired. Check that your card has not exceeded its validity or validity date.
-
You may have reached the limit amount on your card. Check with your bank; it may be that the purchase you want to make exceeds the credit limit or the amount allowed for your card.
-
Some information you have entered is incorrect. Check that you have correctly filled in all the required fields.
¿Can I get an invoice in my company's name??
Yes. After completing your purchase, you can write to us at the WhatsApp number +51 964 125 898 and ask us to issue you an invoice. We will be happy to accommodate your request, but please note that we will only be able to do this if you notify us quickly before our staff has issued the receipt.
Keep in mind that we are electronic issuers; therefore, the electronic sales receipts will be sent to the email address you specify. It is an essential requirement that you correctly register your email.
¿Deliveries throughout Peru?
We have coverage of offices at the level of Lima and provinces.
In the event that the place of delivery cannot be attended because it is in an area of difficult access or for security reasons, we will contact you via email or by phone to manage a change of address and deliver the purchased product.
Remember that every dispatch has a freight cost that will be included in the total amount to pay for your purchase.
¿Deliveries outside of Peru?
Yes. We ship worldwide! After you make your purchase we will be contacting you to inform you about the process and we will stay in touch to ensure that your order reaches your hands..
¿I can choose a date and time for the delivery of my product?
¡Of course! Just write to WhatsApp +51 964 125 898 to coordinate the details of your shipment with you.
¿How do I indicate that the product I want to buy is for a gift??
At the time of check-in, enter your information in the corresponding boxes since the purchase must be registered with the information of the person who canceled it. Then, in the Additional Notes box, write us the name and address of the person to whom you want us to send the product. Do not forget that you can communicate with us through our social networks and WhatsApp +51 964 125 898 to be able to serve you in a personalized way.
¿They have gift packaging?
All our products are delivered in an ecological fabric packaging as the first layer and an FSC cardboard bag from renewable forests, beautiful and fine both for you and for the person to whom you want to give a Burana gift. Additionally we can include a free personalized card from us so that the detail is much better! To coordinate this service, contact us at WhatsApp +51 964 125 898.
¿What happens if I am not present to receive my product??
If the courier in charge of the delivery arrives at your address and you or the person authorized to receive the order were not present or did not attend you within a maximum waiting period of 5 minutes, the order will return to the atelier and we will contact you to give you pick-up instructions.
In the case of Lima, the order will return to our atelier. In the case of provinces, the order will return to the Cruz del Sur agency in your city. In the case of international shipments, the order will return to the corresponding center in your city/country.
¿Does the products have the tax included?
For Peru, the prices do include VAT. For the rest of the countries, the tax is not included, it will be assumed by the client.
¿What should I do if my product has a manufacturing defect??
At Burana we only sell products in perfect condition, but if exceptionally a product arrives with some kind of damage, immediately contact us at the WhatsApp number +51 964 125 898.
¿What do I do if I don't like the product I bought??
you will be able to do changes up to 2 days after the date your order arrives, prior coordination through our communication channels (whatsapp and email) and provided that it meets the following conditions:
-
That the product is in perfect condition (new, without signs of use and with the original packaging).
-
That the product has not been tampered with.
Once we verify that the conditions are met, you can exchange the item for another that we have in stock of equal or higher value, paying the difference.
¿I will receive the same product that I see in the photo?
Yes, but remember that the leather used in our products, being a natural leather, has its own characteristics or variations in tone that enhance its purity and ratify its authenticity. These characteristics make each leather product a unique and inimitable piece, coming from nature itself, but they are not captured in the photographs on the web.
For the same reason, keep in mind that the photos are referential.
¿What can I do if I have a query, suggestion or complaint?
You can communicate with us through any of our service channels and social networks such as Facebook and Instagram from Monday to Friday from 9:00 a.m. to 5:00 p.m. to 6:30 p.m. and on Saturdays from 9:00 a.m. to 4:00 p.m.
Send us a WhatsApp to +51 964 125 898 or write to marcellabravo@viaburana.com, it will be a pleasure to serve you.
¿The products have a guarantee?
Yes, all Burana products have a guarantee of one year from the date of the shipping confirmation. The warranty applies to any factory fault or in case it requires some type of adjustment or replacement. Depending on the type of damage, the product repair service may or may not have an additional cost. For more information, check out our section Warranty and Conservation at the bottom of the page.
All our products have a one-year manufacturing defect warranty from the date of purchase of the product.
Warranty conditions
Burana products have a guarantee that becomes effective by simply presenting the invoice or purchase receipt. This guarantee is void in case of improper use of our products, contrary to what is indicated in this manual.
Leather Characteristics
Our accessories are handmade in Peru with the best materials on the market. Leather is a luxurious organic material that requires special care. Its constant use can cause it to stretch and not recover its original shape.
Likewise, it can discolor if it is exposed for a long time to sunlight or artificial light, and tear if it is subjected to excessive tension.
Keep in mind that natural materials such as leather can present irregularities and variations in their tonality, which makes them unique, enhance their purity and ratify their authenticity..
Manual for the care and conservation of our products
Please read this manual carefully, which will allow you to keep your leather goods in good condition.
precautions
- Avoid direct contact of the leather article with perfumes and substances containing alcohol.
- Avoid marking it with ink from pens, markers, text correctors, carbon paper or derivatives.
- Prevent the leather item from being in contact with glues and/or adhesives (tapes, stickers, among others).
- Protects the product from prolonged exposure to moisture or direct sunlight.
- Store the accessory in a canvas or fabric cover (never synthetic or plastic) and always keep it in a dry place; this will reduce the appearance and presence of fungi.
- Avoid that patent leather garments are in contact with other types of leather, as they run the risk of staining. Likewise, avoid contact with written surfaces with any type of ink.
- Prevent suede or patent leather garments from coming into contact with chemical or fatty materials.
- Be careful with the hooks that hold the chain of the clutches. Check that they are in the correct position before closing the accessory.
Recommendations for care and maintenance
Smooth leather and flotter require oil-based cleaning and moisturizing about three times a year. To do this, always use a white cloth and do it manually, never use a washing machine or dryer. For this type of leather you can use alcohol-free hand cream or a specialized cleaning product.
In the case of suede leather, it is recommended to clean it four times a year. To do this, always use a rubber brush, never abrasive agents such as sandpaper.
The fittings and accessories of our accessories are plated in 14K gold. You can clean them using only a soft, dry cloth.
At Burana we provide specialized maintenance service for our products. You can request this service through our social networks such as Facebook and Instagram and via WhatsApp to the number +51 964 125898.
White Amelia Skirt
Usual price S/. 240.00Amelia is a black straight-cut skirt adorned with handmade embroidery in white thread. The contrast of both neutral colors is a classic that is always in trend.
Measures
Sizes
- Waist:83cm.
- Length:47 cm.
Size M
- Waist:84cm.
- Length:49 cm.
¿It is mandatory to register to buy at viaburana.com?
It is not necessary to register to buy on our page. You can carry out the payment process only by filling in the information that will be requested at the time of check-in, this is important to be able to correctly send your product and to be able to contact you during the process.
¿What are the benefits of being registered on the page?
¡By registering you access exclusive benefits and special offers for our #Burana Lovers!
¿How can I pay for my order??
You can make the payment through these options: Visa credit/debit card, MasterCard, American Express, Diners Club. You can also choose the option to pay by PayPal or by bank transfer. If you choose the last option, just follow the steps that it shows when selecting this method at the time of check-in.
¿The prices of the online and physical store are the same?
The regular prices of the viaburana.com virtual store and those marked on the labels of the products in our store are the same. Depending on the current campaigns, the final prices in each channel could have variations, the details of the enabling of promotions or discounts will be communicated in a timely manner in the terms and conditions of each campaign.
¿Is it safe to use my credit card on the viaburana.com website??
Yes. The data you enter on our website is transmitted in an encrypted manner, which guarantees the confidentiality of the information. We also have the Google certificate called HTTPS (secure connection) to prove the identity of our website to browsers.
Likewise, card payments are analyzed by an anti-fraud engine, which reviews the characteristics of each transaction in order to determine a probability of fraud.
It is important to mention that secure transactions are endorsed by the Payment Card Industry (PCI) certification, granted to our payment gateway operator Mercado Pago, a certification granted only to entities that comply with the data security standard for the card industry. credit, guaranteeing the protection and integrity of cardholder data.
¿Can I pay with international cards?
Yes. Through Paypal you can make payments with international cards. Just select this option at check-in.
¿Why was my credit card declined??
Your card may be declined for any of the following reasons:
-
The card may have expired. Check that your card has not exceeded its validity or validity date.
-
You may have reached the limit amount on your card. Check with your bank; it may be that the purchase you want to make exceeds the credit limit or the amount allowed for your card.
-
Some information you have entered is incorrect. Check that you have correctly filled in all the required fields.
¿Can I get an invoice in my company's name??
Yes. After completing your purchase, you can write to us at the WhatsApp number +51 964 125 898 and ask us to issue you an invoice. We will be happy to accommodate your request, but please note that we will only be able to do this if you notify us quickly before our staff has issued the receipt.
Keep in mind that we are electronic issuers; therefore, the electronic sales receipts will be sent to the email address you specify. It is an essential requirement that you correctly register your email.
¿Deliveries throughout Peru?
We have coverage of offices at the level of Lima and provinces.
In the event that the place of delivery cannot be attended because it is in an area of difficult access or for security reasons, we will contact you via email or by phone to manage a change of address and deliver the purchased product.
Remember that every dispatch has a freight cost that will be included in the total amount to pay for your purchase.
¿Deliveries outside of Peru?
Yes. We ship worldwide! After you make your purchase we will be contacting you to inform you about the process and we will stay in touch to ensure that your order reaches your hands..
¿I can choose a date and time for the delivery of my product?
¡Of course! Just write to WhatsApp +51 964 125 898 to coordinate the details of your shipment with you.
¿How do I indicate that the product I want to buy is for a gift??
At the time of check-in, enter your information in the corresponding boxes since the purchase must be registered with the information of the person who canceled it. Then, in the Additional Notes box, write us the name and address of the person to whom you want us to send the product. Do not forget that you can communicate with us through our social networks and WhatsApp +51 964 125 898 to be able to serve you in a personalized way.
¿They have gift packaging?
All our products are delivered in an ecological fabric packaging as the first layer and an FSC cardboard bag from renewable forests, beautiful and fine both for you and for the person to whom you want to give a Burana gift. Additionally we can include a free personalized card from us so that the detail is much better! To coordinate this service, contact us at WhatsApp +51 964 125 898.
¿What happens if I am not present to receive my product??
If the courier in charge of the delivery arrives at your address and you or the person authorized to receive the order were not present or did not attend you within a maximum waiting period of 5 minutes, the order will return to the atelier and we will contact you to give you pick-up instructions.
In the case of Lima, the order will return to our atelier. In the case of provinces, the order will return to the Cruz del Sur agency in your city. In the case of international shipments, the order will return to the corresponding center in your city/country.
¿Does the products have the tax included?
For Peru, the prices do include VAT. For the rest of the countries, the tax is not included, it will be assumed by the client.
¿What should I do if my product has a manufacturing defect??
At Burana we only sell products in perfect condition, but if exceptionally a product arrives with some kind of damage, immediately contact us at the WhatsApp number +51 964 125 898.
¿What do I do if I don't like the product I bought??
you will be able to do changes up to 2 days after the date your order arrives, prior coordination through our communication channels (whatsapp and email) and provided that it meets the following conditions:
-
That the product is in perfect condition (new, without signs of use and with the original packaging).
-
That the product has not been tampered with.
Once we verify that the conditions are met, you can exchange the item for another that we have in stock of equal or higher value, paying the difference.
¿I will receive the same product that I see in the photo?
Yes, but remember that the leather used in our products, being a natural leather, has its own characteristics or variations in tone that enhance its purity and ratify its authenticity. These characteristics make each leather product a unique and inimitable piece, coming from nature itself, but they are not captured in the photographs on the web.
For the same reason, keep in mind that the photos are referential.
¿What can I do if I have a query, suggestion or complaint?
You can communicate with us through any of our service channels and social networks such as Facebook and Instagram from Monday to Friday from 9:00 a.m. to 5:00 p.m. to 6:30 p.m. and on Saturdays from 9:00 a.m. to 4:00 p.m.
Send us a WhatsApp to +51 964 125 898 or write to marcellabravo@viaburana.com, it will be a pleasure to serve you.
¿The products have a guarantee?
Yes, all Burana products have a guarantee of one year from the date of the shipping confirmation. The warranty applies to any factory fault or in case it requires some type of adjustment or replacement. Depending on the type of damage, the product repair service may or may not have an additional cost. For more information, check out our section Warranty and Conservation at the bottom of the page.
All our products have a one-year manufacturing defect warranty from the date of purchase of the product.
Warranty conditions
Burana products have a guarantee that becomes effective by simply presenting the invoice or purchase receipt. This guarantee is void in case of improper use of our products, contrary to what is indicated in this manual.
Leather Characteristics
Our accessories are handmade in Peru with the best materials on the market. Leather is a luxurious organic material that requires special care. Its constant use can cause it to stretch and not recover its original shape.
Likewise, it can discolor if it is exposed for a long time to sunlight or artificial light, and tear if it is subjected to excessive tension.
Keep in mind that natural materials such as leather can present irregularities and variations in their tonality, which makes them unique, enhance their purity and ratify their authenticity..
Manual for the care and conservation of our products
Please read this manual carefully, which will allow you to keep your leather goods in good condition.
precautions
- Avoid direct contact of the leather article with perfumes and substances containing alcohol.
- Avoid marking it with ink from pens, markers, text correctors, carbon paper or derivatives.
- Prevent the leather item from being in contact with glues and/or adhesives (tapes, stickers, among others).
- Protects the product from prolonged exposure to moisture or direct sunlight.
- Store the accessory in a canvas or fabric cover (never synthetic or plastic) and always keep it in a dry place; this will reduce the appearance and presence of fungi.
- Avoid that patent leather garments are in contact with other types of leather, as they run the risk of staining. Likewise, avoid contact with written surfaces with any type of ink.
- Prevent suede or patent leather garments from coming into contact with chemical or fatty materials.
- Be careful with the hooks that hold the chain of the clutches. Check that they are in the correct position before closing the accessory.
Recommendations for care and maintenance
Smooth leather and flotter require oil-based cleaning and moisturizing about three times a year. To do this, always use a white cloth and do it manually, never use a washing machine or dryer. For this type of leather you can use alcohol-free hand cream or a specialized cleaning product.
In the case of suede leather, it is recommended to clean it four times a year. To do this, always use a rubber brush, never abrasive agents such as sandpaper.
The fittings and accessories of our accessories are plated in 14K gold. You can clean them using only a soft, dry cloth.
At Burana we provide specialized maintenance service for our products. You can request this service through our social networks such as Facebook and Instagram and via WhatsApp to the number +51 964 125898.
Multicolored Amelia Skirt
Usual price S/. 265.00Glamorous and full of life! Our straight-cut Amelia skirt is adorned with colorful hand-embroidered flowers. It is very combinable and comfortable for any occasion.
Measures
Sizes
- Waist:81cm.
- Length:47 cm.
Size M
- Waist:84cm.
- Length:48 cm.
¿It is mandatory to register to buy at viaburana.com?
It is not necessary to register to buy on our page. You can carry out the payment process only by filling in the information that will be requested at the time of check-in, this is important to be able to correctly send your product and to be able to contact you during the process.
¿What are the benefits of being registered on the page?
¡By registering you access exclusive benefits and special offers for our #Burana Lovers!
¿How can I pay for my order??
You can make the payment through these options: Visa credit/debit card, MasterCard, American Express, Diners Club. You can also choose the option to pay by PayPal or by bank transfer. If you choose the last option, just follow the steps that it shows when selecting this method at the time of check-in.
¿The prices of the online and physical store are the same?
The regular prices of the viaburana.com virtual store and those marked on the labels of the products in our store are the same. Depending on the current campaigns, the final prices in each channel could have variations, the details of the enabling of promotions or discounts will be communicated in a timely manner in the terms and conditions of each campaign.
¿Is it safe to use my credit card on the viaburana.com website??
Yes. The data you enter on our website is transmitted in an encrypted manner, which guarantees the confidentiality of the information. We also have the Google certificate called HTTPS (secure connection) to prove the identity of our website to browsers.
Likewise, card payments are analyzed by an anti-fraud engine, which reviews the characteristics of each transaction in order to determine a probability of fraud.
It is important to mention that secure transactions are endorsed by the Payment Card Industry (PCI) certification, granted to our payment gateway operator Mercado Pago, a certification granted only to entities that comply with the data security standard for the card industry. credit, guaranteeing the protection and integrity of cardholder data.
¿Can I pay with international cards?
Yes. Through Paypal you can make payments with international cards. Just select this option at check-in.
¿Why was my credit card declined??
Your card may be declined for any of the following reasons:
-
The card may have expired. Check that your card has not exceeded its validity or validity date.
-
You may have reached the limit amount on your card. Check with your bank; it may be that the purchase you want to make exceeds the credit limit or the amount allowed for your card.
-
Some information you have entered is incorrect. Check that you have correctly filled in all the required fields.
¿Can I get an invoice in my company's name??
Yes. After completing your purchase, you can write to us at the WhatsApp number +51 964 125 898 and ask us to issue you an invoice. We will be happy to accommodate your request, but please note that we will only be able to do this if you notify us quickly before our staff has issued the receipt.
Keep in mind that we are electronic issuers; therefore, the electronic sales receipts will be sent to the email address you specify. It is an essential requirement that you correctly register your email.
¿Deliveries throughout Peru?
We have coverage of offices at the level of Lima and provinces.
In the event that the place of delivery cannot be attended because it is in an area of difficult access or for security reasons, we will contact you via email or by phone to manage a change of address and deliver the purchased product.
Remember that every dispatch has a freight cost that will be included in the total amount to pay for your purchase.
¿Deliveries outside of Peru?
Yes. We ship worldwide! After you make your purchase we will be contacting you to inform you about the process and we will stay in touch to ensure that your order reaches your hands..
¿I can choose a date and time for the delivery of my product?
¡Of course! Just write to WhatsApp +51 964 125 898 to coordinate the details of your shipment with you.
¿How do I indicate that the product I want to buy is for a gift??
At the time of check-in, enter your information in the corresponding boxes since the purchase must be registered with the information of the person who canceled it. Then, in the Additional Notes box, write us the name and address of the person to whom you want us to send the product. Do not forget that you can communicate with us through our social networks and WhatsApp +51 964 125 898 to be able to serve you in a personalized way.
¿They have gift packaging?
All our products are delivered in an ecological fabric packaging as the first layer and an FSC cardboard bag from renewable forests, beautiful and fine both for you and for the person to whom you want to give a Burana gift. Additionally we can include a free personalized card from us so that the detail is much better! To coordinate this service, contact us at WhatsApp +51 964 125 898.
¿What happens if I am not present to receive my product??
If the courier in charge of the delivery arrives at your address and you or the person authorized to receive the order were not present or did not attend you within a maximum waiting period of 5 minutes, the order will return to the atelier and we will contact you to give you pick-up instructions.
In the case of Lima, the order will return to our atelier. In the case of provinces, the order will return to the Cruz del Sur agency in your city. In the case of international shipments, the order will return to the corresponding center in your city/country.
¿Does the products have the tax included?
For Peru, the prices do include VAT. For the rest of the countries, the tax is not included, it will be assumed by the client.
¿What should I do if my product has a manufacturing defect??
At Burana we only sell products in perfect condition, but if exceptionally a product arrives with some kind of damage, immediately contact us at the WhatsApp number +51 964 125 898.
¿What do I do if I don't like the product I bought??
you will be able to do changes up to 2 days after the date your order arrives, prior coordination through our communication channels (whatsapp and email) and provided that it meets the following conditions:
-
That the product is in perfect condition (new, without signs of use and with the original packaging).
-
That the product has not been tampered with.
Once we verify that the conditions are met, you can exchange the item for another that we have in stock of equal or higher value, paying the difference.
¿I will receive the same product that I see in the photo?
Yes, but remember that the leather used in our products, being a natural leather, has its own characteristics or variations in tone that enhance its purity and ratify its authenticity. These characteristics make each leather product a unique and inimitable piece, coming from nature itself, but they are not captured in the photographs on the web.
For the same reason, keep in mind that the photos are referential.
¿What can I do if I have a query, suggestion or complaint?
You can communicate with us through any of our service channels and social networks such as Facebook and Instagram from Monday to Friday from 9:00 a.m. to 5:00 p.m. to 6:30 p.m. and on Saturdays from 9:00 a.m. to 4:00 p.m.
Send us a WhatsApp to +51 964 125 898 or write to marcellabravo@viaburana.com, it will be a pleasure to serve you.
¿The products have a guarantee?
Yes, all Burana products have a guarantee of one year from the date of the shipping confirmation. The warranty applies to any factory fault or in case it requires some type of adjustment or replacement. Depending on the type of damage, the product repair service may or may not have an additional cost. For more information, check out our section Warranty and Conservation at the bottom of the page.
All our products have a one-year manufacturing defect warranty from the date of purchase of the product.
Warranty conditions
Burana products have a guarantee that becomes effective by simply presenting the invoice or purchase receipt. This guarantee is void in case of improper use of our products, contrary to what is indicated in this manual.
Leather Characteristics
Our accessories are handmade in Peru with the best materials on the market. Leather is a luxurious organic material that requires special care. Its constant use can cause it to stretch and not recover its original shape.
Likewise, it can discolor if it is exposed for a long time to sunlight or artificial light, and tear if it is subjected to excessive tension.
Keep in mind that natural materials such as leather can present irregularities and variations in their tonality, which makes them unique, enhance their purity and ratify their authenticity..
Manual for the care and conservation of our products
Please read this manual carefully, which will allow you to keep your leather goods in good condition.
precautions
- Avoid direct contact of the leather article with perfumes and substances containing alcohol.
- Avoid marking it with ink from pens, markers, text correctors, carbon paper or derivatives.
- Prevent the leather item from being in contact with glues and/or adhesives (tapes, stickers, among others).
- Protects the product from prolonged exposure to moisture or direct sunlight.
- Store the accessory in a canvas or fabric cover (never synthetic or plastic) and always keep it in a dry place; this will reduce the appearance and presence of fungi.
- Avoid that patent leather garments are in contact with other types of leather, as they run the risk of staining. Likewise, avoid contact with written surfaces with any type of ink.
- Prevent suede or patent leather garments from coming into contact with chemical or fatty materials.
- Be careful with the hooks that hold the chain of the clutches. Check that they are in the correct position before closing the accessory.
Recommendations for care and maintenance
Smooth leather and flotter require oil-based cleaning and moisturizing about three times a year. To do this, always use a white cloth and do it manually, never use a washing machine or dryer. For this type of leather you can use alcohol-free hand cream or a specialized cleaning product.
In the case of suede leather, it is recommended to clean it four times a year. To do this, always use a rubber brush, never abrasive agents such as sandpaper.
The fittings and accessories of our accessories are plated in 14K gold. You can clean them using only a soft, dry cloth.
At Burana we provide specialized maintenance service for our products. You can request this service through our social networks such as Facebook and Instagram and via WhatsApp to the number +51 964 125898.
Red Amelia Skirt
Usual price S/. 240.00Amelia is a black straight-cut skirt adorned with handmade embroidery in vibrant red thread. The contrast generated by both colors is daring, distinguished and very elegant.
Measures
Sizes
- Waist:83cm.
- Length:47 cm.
Size M
- Waist:85cm.
- Length:48 cm.
¿It is mandatory to register to buy at viaburana.com?
It is not necessary to register to buy on our page. You can carry out the payment process only by filling in the information that will be requested at the time of check-in, this is important to be able to correctly send your product and to be able to contact you during the process.
¿What are the benefits of being registered on the page?
¡By registering you access exclusive benefits and special offers for our #Burana Lovers!
¿How can I pay for my order??
You can make the payment through these options: Visa credit/debit card, MasterCard, American Express, Diners Club. You can also choose the option to pay by PayPal or by bank transfer. If you choose the last option, just follow the steps that it shows when selecting this method at the time of check-in.
¿The prices of the online and physical store are the same?
The regular prices of the viaburana.com virtual store and those marked on the labels of the products in our store are the same. Depending on the current campaigns, the final prices in each channel could have variations, the details of the enabling of promotions or discounts will be communicated in a timely manner in the terms and conditions of each campaign.
¿Is it safe to use my credit card on the viaburana.com website??
Yes. The data you enter on our website is transmitted in an encrypted manner, which guarantees the confidentiality of the information. We also have the Google certificate called HTTPS (secure connection) to prove the identity of our website to browsers.
Likewise, card payments are analyzed by an anti-fraud engine, which reviews the characteristics of each transaction in order to determine a probability of fraud.
It is important to mention that secure transactions are endorsed by the Payment Card Industry (PCI) certification, granted to our payment gateway operator Mercado Pago, a certification granted only to entities that comply with the data security standard for the card industry. credit, guaranteeing the protection and integrity of cardholder data.
¿Can I pay with international cards?
Yes. Through Paypal you can make payments with international cards. Just select this option at check-in.
¿Why was my credit card declined??
Your card may be declined for any of the following reasons:
-
The card may have expired. Check that your card has not exceeded its validity or validity date.
-
You may have reached the limit amount on your card. Check with your bank; it may be that the purchase you want to make exceeds the credit limit or the amount allowed for your card.
-
Some information you have entered is incorrect. Check that you have correctly filled in all the required fields.
¿Can I get an invoice in my company's name??
Yes. After completing your purchase, you can write to us at the WhatsApp number +51 964 125 898 and ask us to issue you an invoice. We will be happy to accommodate your request, but please note that we will only be able to do this if you notify us quickly before our staff has issued the receipt.
Keep in mind that we are electronic issuers; therefore, the electronic sales receipts will be sent to the email address you specify. It is an essential requirement that you correctly register your email.
¿Deliveries throughout Peru?
We have coverage of offices at the level of Lima and provinces.
In the event that the place of delivery cannot be attended because it is in an area of difficult access or for security reasons, we will contact you via email or by phone to manage a change of address and deliver the purchased product.
Remember that every dispatch has a freight cost that will be included in the total amount to pay for your purchase.
¿Deliveries outside of Peru?
Yes. We ship worldwide! After you make your purchase we will be contacting you to inform you about the process and we will stay in touch to ensure that your order reaches your hands..
¿I can choose a date and time for the delivery of my product?
¡Of course! Just write to WhatsApp +51 964 125 898 to coordinate the details of your shipment with you.
¿How do I indicate that the product I want to buy is for a gift??
At the time of check-in, enter your information in the corresponding boxes since the purchase must be registered with the information of the person who canceled it. Then, in the Additional Notes box, write us the name and address of the person to whom you want us to send the product. Do not forget that you can communicate with us through our social networks and WhatsApp +51 964 125 898 to be able to serve you in a personalized way.
¿They have gift packaging?
All our products are delivered in an ecological fabric packaging as the first layer and an FSC cardboard bag from renewable forests, beautiful and fine both for you and for the person to whom you want to give a Burana gift. Additionally we can include a free personalized card from us so that the detail is much better! To coordinate this service, contact us at WhatsApp +51 964 125 898.
¿What happens if I am not present to receive my product??
If the courier in charge of the delivery arrives at your address and you or the person authorized to receive the order were not present or did not attend you within a maximum waiting period of 5 minutes, the order will return to the atelier and we will contact you to give you pick-up instructions.
In the case of Lima, the order will return to our atelier. In the case of provinces, the order will return to the Cruz del Sur agency in your city. In the case of international shipments, the order will return to the corresponding center in your city/country.
¿Does the products have the tax included?
For Peru, the prices do include VAT. For the rest of the countries, the tax is not included, it will be assumed by the client.
¿What should I do if my product has a manufacturing defect??
At Burana we only sell products in perfect condition, but if exceptionally a product arrives with some kind of damage, immediately contact us at the WhatsApp number +51 964 125 898.
¿What do I do if I don't like the product I bought??
you will be able to do changes up to 2 days after the date your order arrives, prior coordination through our communication channels (whatsapp and email) and provided that it meets the following conditions:
-
That the product is in perfect condition (new, without signs of use and with the original packaging).
-
That the product has not been tampered with.
Once we verify that the conditions are met, you can exchange the item for another that we have in stock of equal or higher value, paying the difference.
¿I will receive the same product that I see in the photo?
Yes, but remember that the leather used in our products, being a natural leather, has its own characteristics or variations in tone that enhance its purity and ratify its authenticity. These characteristics make each leather product a unique and inimitable piece, coming from nature itself, but they are not captured in the photographs on the web.
For the same reason, keep in mind that the photos are referential.
¿What can I do if I have a query, suggestion or complaint?
You can communicate with us through any of our service channels and social networks such as Facebook and Instagram from Monday to Friday from 9:00 a.m. to 5:00 p.m. to 6:30 p.m. and on Saturdays from 9:00 a.m. to 4:00 p.m.
Send us a WhatsApp to +51 964 125 898 or write to marcellabravo@viaburana.com, it will be a pleasure to serve you.
¿The products have a guarantee?
Yes, all Burana products have a guarantee of one year from the date of the shipping confirmation. The warranty applies to any factory fault or in case it requires some type of adjustment or replacement. Depending on the type of damage, the product repair service may or may not have an additional cost. For more information, check out our section Warranty and Conservation at the bottom of the page.
All our products have a one-year manufacturing defect warranty from the date of purchase of the product.
Warranty conditions
Burana products have a guarantee that becomes effective by simply presenting the invoice or purchase receipt. This guarantee is void in case of improper use of our products, contrary to what is indicated in this manual.
Leather Characteristics
Our accessories are handmade in Peru with the best materials on the market. Leather is a luxurious organic material that requires special care. Its constant use can cause it to stretch and not recover its original shape.
Likewise, it can discolor if it is exposed for a long time to sunlight or artificial light, and tear if it is subjected to excessive tension.
Keep in mind that natural materials such as leather can present irregularities and variations in their tonality, which makes them unique, enhance their purity and ratify their authenticity..
Manual for the care and conservation of our products
Please read this manual carefully, which will allow you to keep your leather goods in good condition.
precautions
- Avoid direct contact of the leather article with perfumes and substances containing alcohol.
- Avoid marking it with ink from pens, markers, text correctors, carbon paper or derivatives.
- Prevent the leather item from being in contact with glues and/or adhesives (tapes, stickers, among others).
- Protects the product from prolonged exposure to moisture or direct sunlight.
- Store the accessory in a canvas or fabric cover (never synthetic or plastic) and always keep it in a dry place; this will reduce the appearance and presence of fungi.
- Avoid that patent leather garments are in contact with other types of leather, as they run the risk of staining. Likewise, avoid contact with written surfaces with any type of ink.
- Prevent suede or patent leather garments from coming into contact with chemical or fatty materials.
- Be careful with the hooks that hold the chain of the clutches. Check that they are in the correct position before closing the accessory.
Recommendations for care and maintenance
Smooth leather and flotter require oil-based cleaning and moisturizing about three times a year. To do this, always use a white cloth and do it manually, never use a washing machine or dryer. For this type of leather you can use alcohol-free hand cream or a specialized cleaning product.
In the case of suede leather, it is recommended to clean it four times a year. To do this, always use a rubber brush, never abrasive agents such as sandpaper.
The fittings and accessories of our accessories are plated in 14K gold. You can clean them using only a soft, dry cloth.
At Burana we provide specialized maintenance service for our products. You can request this service through our social networks such as Facebook and Instagram and via WhatsApp to the number +51 964 125898.
Aurora Camel Skirt
Usual price S/. 286.00Combinable, comfortable and chic. Our Aurora skirt is hand-knitted with soft Baby Alpaca fiber and has an elasticated waist for greater comfort.
Measures
- Length:46cm
¿It is mandatory to register to buy at viaburana.com?
It is not necessary to register to buy on our page. You can carry out the payment process only by filling in the information that will be requested at the time of check-in, this is important to be able to correctly send your product and to be able to contact you during the process.
¿What are the benefits of being registered on the page?
¡By registering you access exclusive benefits and special offers for our #Burana Lovers!
¿How can I pay for my order??
You can make the payment through these options: Visa credit/debit card, MasterCard, American Express, Diners Club. You can also choose the option to pay by PayPal or by bank transfer. If you choose the last option, just follow the steps that it shows when selecting this method at the time of check-in.
¿The prices of the online and physical store are the same?
The regular prices of the viaburana.com virtual store and those marked on the labels of the products in our store are the same. Depending on the current campaigns, the final prices in each channel could have variations, the details of the enabling of promotions or discounts will be communicated in a timely manner in the terms and conditions of each campaign.
¿Is it safe to use my credit card on the viaburana.com website??
Yes. The data you enter on our website is transmitted in an encrypted manner, which guarantees the confidentiality of the information. We also have the Google certificate called HTTPS (secure connection) to prove the identity of our website to browsers.
Likewise, card payments are analyzed by an anti-fraud engine, which reviews the characteristics of each transaction in order to determine a probability of fraud.
It is important to mention that secure transactions are endorsed by the Payment Card Industry (PCI) certification, granted to our payment gateway operator Mercado Pago, a certification granted only to entities that comply with the data security standard for the card industry. credit, guaranteeing the protection and integrity of cardholder data.
¿Can I pay with international cards?
Yes. Through Paypal you can make payments with international cards. Just select this option at check-in.
¿Why was my credit card declined??
Your card may be declined for any of the following reasons:
-
The card may have expired. Check that your card has not exceeded its validity or validity date.
-
You may have reached the limit amount on your card. Check with your bank; it may be that the purchase you want to make exceeds the credit limit or the amount allowed for your card.
-
Some information you have entered is incorrect. Check that you have correctly filled in all the required fields.
¿Can I get an invoice in my company's name??
Yes. After completing your purchase, you can write to us at the WhatsApp number +51 964 125 898 and ask us to issue you an invoice. We will be happy to accommodate your request, but please note that we will only be able to do this if you notify us quickly before our staff has issued the receipt.
Keep in mind that we are electronic issuers; therefore, the electronic sales receipts will be sent to the email address you specify. It is an essential requirement that you correctly register your email.
¿Deliveries throughout Peru?
We have coverage of offices at the level of Lima and provinces.
In the event that the place of delivery cannot be attended because it is in an area of difficult access or for security reasons, we will contact you via email or by phone to manage a change of address and deliver the purchased product.
Remember that every dispatch has a freight cost that will be included in the total amount to pay for your purchase.
¿Deliveries outside of Peru?
Yes. We ship worldwide! After you make your purchase we will be contacting you to inform you about the process and we will stay in touch to ensure that your order reaches your hands..
¿I can choose a date and time for the delivery of my product?
¡Of course! Just write to WhatsApp +51 964 125 898 to coordinate the details of your shipment with you.
¿How do I indicate that the product I want to buy is for a gift??
At the time of check-in, enter your information in the corresponding boxes since the purchase must be registered with the information of the person who canceled it. Then, in the Additional Notes box, write us the name and address of the person to whom you want us to send the product. Do not forget that you can communicate with us through our social networks and WhatsApp +51 964 125 898 to be able to serve you in a personalized way.
¿They have gift packaging?
All our products are delivered in an ecological fabric packaging as the first layer and an FSC cardboard bag from renewable forests, beautiful and fine both for you and for the person to whom you want to give a Burana gift. Additionally we can include a free personalized card from us so that the detail is much better! To coordinate this service, contact us at WhatsApp +51 964 125 898.
¿What happens if I am not present to receive my product??
If the courier in charge of the delivery arrives at your address and you or the person authorized to receive the order were not present or did not attend you within a maximum waiting period of 5 minutes, the order will return to the atelier and we will contact you to give you pick-up instructions.
In the case of Lima, the order will return to our atelier. In the case of provinces, the order will return to the Cruz del Sur agency in your city. In the case of international shipments, the order will return to the corresponding center in your city/country.
¿Does the products have the tax included?
For Peru, the prices do include VAT. For the rest of the countries, the tax is not included, it will be assumed by the client.
¿What should I do if my product has a manufacturing defect??
At Burana we only sell products in perfect condition, but if exceptionally a product arrives with some kind of damage, immediately contact us at the WhatsApp number +51 964 125 898.
¿What do I do if I don't like the product I bought??
you will be able to do changes up to 2 days after the date your order arrives, prior coordination through our communication channels (whatsapp and email) and provided that it meets the following conditions:
-
That the product is in perfect condition (new, without signs of use and with the original packaging).
-
That the product has not been tampered with.
Once we verify that the conditions are met, you can exchange the item for another that we have in stock of equal or higher value, paying the difference.
¿I will receive the same product that I see in the photo?
Yes, but remember that the leather used in our products, being a natural leather, has its own characteristics or variations in tone that enhance its purity and ratify its authenticity. These characteristics make each leather product a unique and inimitable piece, coming from nature itself, but they are not captured in the photographs on the web.
For the same reason, keep in mind that the photos are referential.
¿What can I do if I have a query, suggestion or complaint?
You can communicate with us through any of our service channels and social networks such as Facebook and Instagram from Monday to Friday from 9:00 a.m. to 5:00 p.m. to 6:30 p.m. and on Saturdays from 9:00 a.m. to 4:00 p.m.
Send us a WhatsApp to +51 964 125 898 or write to marcellabravo@viaburana.com, it will be a pleasure to serve you.
¿The products have a guarantee?
Yes, all Burana products have a guarantee of one year from the date of the shipping confirmation. The warranty applies to any factory fault or in case it requires some type of adjustment or replacement. Depending on the type of damage, the product repair service may or may not have an additional cost. For more information, check out our section Warranty and Conservation at the bottom of the page.
All our products have a one-year manufacturing defect warranty from the date of purchase of the product.
Warranty conditions
Burana products have a guarantee that becomes effective by simply presenting the invoice or purchase receipt. This guarantee is void in case of improper use of our products, contrary to what is indicated in this manual.
Leather Characteristics
Our accessories are handmade in Peru with the best materials on the market. Leather is a luxurious organic material that requires special care. Its constant use can cause it to stretch and not recover its original shape.
Likewise, it can discolor if it is exposed for a long time to sunlight or artificial light, and tear if it is subjected to excessive tension.
Keep in mind that natural materials such as leather can present irregularities and variations in their tonality, which makes them unique, enhance their purity and ratify their authenticity..
Manual for the care and conservation of our products
Please read this manual carefully, which will allow you to keep your leather goods in good condition.
precautions
- Avoid direct contact of the leather article with perfumes and substances containing alcohol.
- Avoid marking it with ink from pens, markers, text correctors, carbon paper or derivatives.
- Prevent the leather item from being in contact with glues and/or adhesives (tapes, stickers, among others).
- Protects the product from prolonged exposure to moisture or direct sunlight.
- Store the accessory in a canvas or fabric cover (never synthetic or plastic) and always keep it in a dry place; this will reduce the appearance and presence of fungi.
- Avoid that patent leather garments are in contact with other types of leather, as they run the risk of staining. Likewise, avoid contact with written surfaces with any type of ink.
- Prevent suede or patent leather garments from coming into contact with chemical or fatty materials.
- Be careful with the hooks that hold the chain of the clutches. Check that they are in the correct position before closing the accessory.
Recommendations for care and maintenance
Smooth leather and flotter require oil-based cleaning and moisturizing about three times a year. To do this, always use a white cloth and do it manually, never use a washing machine or dryer. For this type of leather you can use alcohol-free hand cream or a specialized cleaning product.
In the case of suede leather, it is recommended to clean it four times a year. To do this, always use a rubber brush, never abrasive agents such as sandpaper.
The fittings and accessories of our accessories are plated in 14K gold. You can clean them using only a soft, dry cloth.
At Burana we provide specialized maintenance service for our products. You can request this service through our social networks such as Facebook and Instagram and via WhatsApp to the number +51 964 125898.
Camila Skirt Blue
Usual price S/. 280.00Fresh, youthful and very chic. Our A-line Samantha skirt is made from 100% cotton linen in a navy blue color and is adorned with hand-embroidered flowers.
Measures
- Waist:82cm.
- Length:43 cm.
¿It is mandatory to register to buy at viaburana.com?
It is not necessary to register to buy on our page. You can carry out the payment process only by filling in the information that will be requested at the time of check-in, this is important to be able to correctly send your product and to be able to contact you during the process.
¿What are the benefits of being registered on the page?
¡By registering you access exclusive benefits and special offers for our #Burana Lovers!
¿How can I pay for my order??
You can make the payment through these options: Visa credit/debit card, MasterCard, American Express, Diners Club. You can also choose the option to pay by PayPal or by bank transfer. If you choose the last option, just follow the steps that it shows when selecting this method at the time of check-in.
¿The prices of the online and physical store are the same?
The regular prices of the viaburana.com virtual store and those marked on the labels of the products in our store are the same. Depending on the current campaigns, the final prices in each channel could have variations, the details of the enabling of promotions or discounts will be communicated in a timely manner in the terms and conditions of each campaign.
¿Is it safe to use my credit card on the viaburana.com website??
Yes. The data you enter on our website is transmitted in an encrypted manner, which guarantees the confidentiality of the information. We also have the Google certificate called HTTPS (secure connection) to prove the identity of our website to browsers.
Likewise, card payments are analyzed by an anti-fraud engine, which reviews the characteristics of each transaction in order to determine a probability of fraud.
It is important to mention that secure transactions are endorsed by the Payment Card Industry (PCI) certification, granted to our payment gateway operator Mercado Pago, a certification granted only to entities that comply with the data security standard for the card industry. credit, guaranteeing the protection and integrity of cardholder data.
¿Can I pay with international cards?
Yes. Through Paypal you can make payments with international cards. Just select this option at check-in.
¿Why was my credit card declined??
Your card may be declined for any of the following reasons:
-
The card may have expired. Check that your card has not exceeded its validity or validity date.
-
You may have reached the limit amount on your card. Check with your bank; it may be that the purchase you want to make exceeds the credit limit or the amount allowed for your card.
-
Some information you have entered is incorrect. Check that you have correctly filled in all the required fields.
¿Can I get an invoice in my company's name??
Yes. After completing your purchase, you can write to us at the WhatsApp number +51 964 125 898 and ask us to issue you an invoice. We will be happy to accommodate your request, but please note that we will only be able to do this if you notify us quickly before our staff has issued the receipt.
Keep in mind that we are electronic issuers; therefore, the electronic sales receipts will be sent to the email address you specify. It is an essential requirement that you correctly register your email.
¿Deliveries throughout Peru?
We have coverage of offices at the level of Lima and provinces.
In the event that the place of delivery cannot be attended because it is in an area of difficult access or for security reasons, we will contact you via email or by phone to manage a change of address and deliver the purchased product.
Remember that every dispatch has a freight cost that will be included in the total amount to pay for your purchase.
¿Deliveries outside of Peru?
Yes. We ship worldwide! After you make your purchase we will be contacting you to inform you about the process and we will stay in touch to ensure that your order reaches your hands..
¿I can choose a date and time for the delivery of my product?
¡Of course! Just write to WhatsApp +51 964 125 898 to coordinate the details of your shipment with you.
¿How do I indicate that the product I want to buy is for a gift??
At the time of check-in, enter your information in the corresponding boxes since the purchase must be registered with the information of the person who canceled it. Then, in the Additional Notes box, write us the name and address of the person to whom you want us to send the product. Do not forget that you can communicate with us through our social networks and WhatsApp +51 964 125 898 to be able to serve you in a personalized way.
¿They have gift packaging?
All our products are delivered in an ecological fabric packaging as the first layer and an FSC cardboard bag from renewable forests, beautiful and fine both for you and for the person to whom you want to give a Burana gift. Additionally we can include a free personalized card from us so that the detail is much better! To coordinate this service, contact us at WhatsApp +51 964 125 898.
¿What happens if I am not present to receive my product??
If the courier in charge of the delivery arrives at your address and you or the person authorized to receive the order were not present or did not attend you within a maximum waiting period of 5 minutes, the order will return to the atelier and we will contact you to give you pick-up instructions.
In the case of Lima, the order will return to our atelier. In the case of provinces, the order will return to the Cruz del Sur agency in your city. In the case of international shipments, the order will return to the corresponding center in your city/country.
¿Does the products have the tax included?
For Peru, the prices do include VAT. For the rest of the countries, the tax is not included, it will be assumed by the client.
¿What should I do if my product has a manufacturing defect??
At Burana we only sell products in perfect condition, but if exceptionally a product arrives with some kind of damage, immediately contact us at the WhatsApp number +51 964 125 898.
¿What do I do if I don't like the product I bought??
you will be able to do changes up to 2 days after the date your order arrives, prior coordination through our communication channels (whatsapp and email) and provided that it meets the following conditions:
-
That the product is in perfect condition (new, without signs of use and with the original packaging).
-
That the product has not been tampered with.
Once we verify that the conditions are met, you can exchange the item for another that we have in stock of equal or higher value, paying the difference.
¿I will receive the same product that I see in the photo?
Yes, but remember that the leather used in our products, being a natural leather, has its own characteristics or variations in tone that enhance its purity and ratify its authenticity. These characteristics make each leather product a unique and inimitable piece, coming from nature itself, but they are not captured in the photographs on the web.
For the same reason, keep in mind that the photos are referential.
¿What can I do if I have a query, suggestion or complaint?
You can communicate with us through any of our service channels and social networks such as Facebook and Instagram from Monday to Friday from 9:00 a.m. to 5:00 p.m. to 6:30 p.m. and on Saturdays from 9:00 a.m. to 4:00 p.m.
Send us a WhatsApp to +51 964 125 898 or write to marcellabravo@viaburana.com, it will be a pleasure to serve you.
¿The products have a guarantee?
Yes, all Burana products have a guarantee of one year from the date of the shipping confirmation. The warranty applies to any factory fault or in case it requires some type of adjustment or replacement. Depending on the type of damage, the product repair service may or may not have an additional cost. For more information, check out our section Warranty and Conservation at the bottom of the page.
All our products have a one-year manufacturing defect warranty from the date of purchase of the product.
Warranty conditions
Burana products have a guarantee that becomes effective by simply presenting the invoice or purchase receipt. This guarantee is void in case of improper use of our products, contrary to what is indicated in this manual.
Leather Characteristics
Our accessories are handmade in Peru with the best materials on the market. Leather is a luxurious organic material that requires special care. Its constant use can cause it to stretch and not recover its original shape.
Likewise, it can discolor if it is exposed for a long time to sunlight or artificial light, and tear if it is subjected to excessive tension.
Keep in mind that natural materials such as leather can present irregularities and variations in their tonality, which makes them unique, enhance their purity and ratify their authenticity..
Manual for the care and conservation of our products
Please read this manual carefully, which will allow you to keep your leather goods in good condition.
precautions
- Avoid direct contact of the leather article with perfumes and substances containing alcohol.
- Avoid marking it with ink from pens, markers, text correctors, carbon paper or derivatives.
- Prevent the leather item from being in contact with glues and/or adhesives (tapes, stickers, among others).
- Protects the product from prolonged exposure to moisture or direct sunlight.
- Store the accessory in a canvas or fabric cover (never synthetic or plastic) and always keep it in a dry place; this will reduce the appearance and presence of fungi.
- Avoid that patent leather garments are in contact with other types of leather, as they run the risk of staining. Likewise, avoid contact with written surfaces with any type of ink.
- Prevent suede or patent leather garments from coming into contact with chemical or fatty materials.
- Be careful with the hooks that hold the chain of the clutches. Check that they are in the correct position before closing the accessory.
Recommendations for care and maintenance
Smooth leather and flotter require oil-based cleaning and moisturizing about three times a year. To do this, always use a white cloth and do it manually, never use a washing machine or dryer. For this type of leather you can use alcohol-free hand cream or a specialized cleaning product.
In the case of suede leather, it is recommended to clean it four times a year. To do this, always use a rubber brush, never abrasive agents such as sandpaper.
The fittings and accessories of our accessories are plated in 14K gold. You can clean them using only a soft, dry cloth.
At Burana we provide specialized maintenance service for our products. You can request this service through our social networks such as Facebook and Instagram and via WhatsApp to the number +51 964 125898.
Camila Skirt Brown
Usual price S/. 280.00Casual, formal... ideal for any occasion! Our A-line Samantha skirt is made of 100% cotton brown linen and is adorned with hand-embroidered flowers. It has pockets on the sides for greater versatility.
Measures
- Waist:84cm.
- Length:42 cm.
¿It is mandatory to register to buy at viaburana.com?
It is not necessary to register to buy on our page. You can carry out the payment process only by filling in the information that will be requested at the time of check-in, this is important to be able to correctly send your product and to be able to contact you during the process.
¿What are the benefits of being registered on the page?
¡By registering you access exclusive benefits and special offers for our #Burana Lovers!
¿How can I pay for my order??
You can make the payment through these options: Visa credit/debit card, MasterCard, American Express, Diners Club. You can also choose the option to pay by PayPal or by bank transfer. If you choose the last option, just follow the steps that it shows when selecting this method at the time of check-in.
¿The prices of the online and physical store are the same?
The regular prices of the viaburana.com virtual store and those marked on the labels of the products in our store are the same. Depending on the current campaigns, the final prices in each channel could have variations, the details of the enabling of promotions or discounts will be communicated in a timely manner in the terms and conditions of each campaign.
¿Is it safe to use my credit card on the viaburana.com website??
Yes. The data you enter on our website is transmitted in an encrypted manner, which guarantees the confidentiality of the information. We also have the Google certificate called HTTPS (secure connection) to prove the identity of our website to browsers.
Likewise, card payments are analyzed by an anti-fraud engine, which reviews the characteristics of each transaction in order to determine a probability of fraud.
It is important to mention that secure transactions are endorsed by the Payment Card Industry (PCI) certification, granted to our payment gateway operator Mercado Pago, a certification granted only to entities that comply with the data security standard for the card industry. credit, guaranteeing the protection and integrity of cardholder data.
¿Can I pay with international cards?
Yes. Through Paypal you can make payments with international cards. Just select this option at check-in.
¿Why was my credit card declined??
Your card may be declined for any of the following reasons:
-
The card may have expired. Check that your card has not exceeded its validity or validity date.
-
You may have reached the limit amount on your card. Check with your bank; it may be that the purchase you want to make exceeds the credit limit or the amount allowed for your card.
-
Some information you have entered is incorrect. Check that you have correctly filled in all the required fields.
¿Can I get an invoice in my company's name??
Yes. After completing your purchase, you can write to us at the WhatsApp number +51 964 125 898 and ask us to issue you an invoice. We will be happy to accommodate your request, but please note that we will only be able to do this if you notify us quickly before our staff has issued the receipt.
Keep in mind that we are electronic issuers; therefore, the electronic sales receipts will be sent to the email address you specify. It is an essential requirement that you correctly register your email.
¿Deliveries throughout Peru?
We have coverage of offices at the level of Lima and provinces.
In the event that the place of delivery cannot be attended because it is in an area of difficult access or for security reasons, we will contact you via email or by phone to manage a change of address and deliver the purchased product.
Remember that every dispatch has a freight cost that will be included in the total amount to pay for your purchase.
¿Deliveries outside of Peru?
Yes. We ship worldwide! After you make your purchase we will be contacting you to inform you about the process and we will stay in touch to ensure that your order reaches your hands..
¿I can choose a date and time for the delivery of my product?
¡Of course! Just write to WhatsApp +51 964 125 898 to coordinate the details of your shipment with you.
¿How do I indicate that the product I want to buy is for a gift??
At the time of check-in, enter your information in the corresponding boxes since the purchase must be registered with the information of the person who canceled it. Then, in the Additional Notes box, write us the name and address of the person to whom you want us to send the product. Do not forget that you can communicate with us through our social networks and WhatsApp +51 964 125 898 to be able to serve you in a personalized way.
¿They have gift packaging?
All our products are delivered in an ecological fabric packaging as the first layer and an FSC cardboard bag from renewable forests, beautiful and fine both for you and for the person to whom you want to give a Burana gift. Additionally we can include a free personalized card from us so that the detail is much better! To coordinate this service, contact us at WhatsApp +51 964 125 898.
¿What happens if I am not present to receive my product??
If the courier in charge of the delivery arrives at your address and you or the person authorized to receive the order were not present or did not attend you within a maximum waiting period of 5 minutes, the order will return to the atelier and we will contact you to give you pick-up instructions.
In the case of Lima, the order will return to our atelier. In the case of provinces, the order will return to the Cruz del Sur agency in your city. In the case of international shipments, the order will return to the corresponding center in your city/country.
¿Does the products have the tax included?
For Peru, the prices do include VAT. For the rest of the countries, the tax is not included, it will be assumed by the client.
¿What should I do if my product has a manufacturing defect??
At Burana we only sell products in perfect condition, but if exceptionally a product arrives with some kind of damage, immediately contact us at the WhatsApp number +51 964 125 898.
¿What do I do if I don't like the product I bought??
you will be able to do changes up to 2 days after the date your order arrives, prior coordination through our communication channels (whatsapp and email) and provided that it meets the following conditions:
-
That the product is in perfect condition (new, without signs of use and with the original packaging).
-
That the product has not been tampered with.
Once we verify that the conditions are met, you can exchange the item for another that we have in stock of equal or higher value, paying the difference.
¿I will receive the same product that I see in the photo?
Yes, but remember that the leather used in our products, being a natural leather, has its own characteristics or variations in tone that enhance its purity and ratify its authenticity. These characteristics make each leather product a unique and inimitable piece, coming from nature itself, but they are not captured in the photographs on the web.
For the same reason, keep in mind that the photos are referential.
¿What can I do if I have a query, suggestion or complaint?
You can communicate with us through any of our service channels and social networks such as Facebook and Instagram from Monday to Friday from 9:00 a.m. to 5:00 p.m. to 6:30 p.m. and on Saturdays from 9:00 a.m. to 4:00 p.m.
Send us a WhatsApp to +51 964 125 898 or write to marcellabravo@viaburana.com, it will be a pleasure to serve you.
¿The products have a guarantee?
Yes, all Burana products have a guarantee of one year from the date of the shipping confirmation. The warranty applies to any factory fault or in case it requires some type of adjustment or replacement. Depending on the type of damage, the product repair service may or may not have an additional cost. For more information, check out our section Warranty and Conservation at the bottom of the page.
All our products have a one-year manufacturing defect warranty from the date of purchase of the product.
Warranty conditions
Burana products have a guarantee that becomes effective by simply presenting the invoice or purchase receipt. This guarantee is void in case of improper use of our products, contrary to what is indicated in this manual.
Leather Characteristics
Our accessories are handmade in Peru with the best materials on the market. Leather is a luxurious organic material that requires special care. Its constant use can cause it to stretch and not recover its original shape.
Likewise, it can discolor if it is exposed for a long time to sunlight or artificial light, and tear if it is subjected to excessive tension.
Keep in mind that natural materials such as leather can present irregularities and variations in their tonality, which makes them unique, enhance their purity and ratify their authenticity..
Manual for the care and conservation of our products
Please read this manual carefully, which will allow you to keep your leather goods in good condition.
precautions
- Avoid direct contact of the leather article with perfumes and substances containing alcohol.
- Avoid marking it with ink from pens, markers, text correctors, carbon paper or derivatives.
- Prevent the leather item from being in contact with glues and/or adhesives (tapes, stickers, among others).
- Protects the product from prolonged exposure to moisture or direct sunlight.
- Store the accessory in a canvas or fabric cover (never synthetic or plastic) and always keep it in a dry place; this will reduce the appearance and presence of fungi.
- Avoid that patent leather garments are in contact with other types of leather, as they run the risk of staining. Likewise, avoid contact with written surfaces with any type of ink.
- Prevent suede or patent leather garments from coming into contact with chemical or fatty materials.
- Be careful with the hooks that hold the chain of the clutches. Check that they are in the correct position before closing the accessory.
Recommendations for care and maintenance
Smooth leather and flotter require oil-based cleaning and moisturizing about three times a year. To do this, always use a white cloth and do it manually, never use a washing machine or dryer. For this type of leather you can use alcohol-free hand cream or a specialized cleaning product.
In the case of suede leather, it is recommended to clean it four times a year. To do this, always use a rubber brush, never abrasive agents such as sandpaper.
The fittings and accessories of our accessories are plated in 14K gold. You can clean them using only a soft, dry cloth.
At Burana we provide specialized maintenance service for our products. You can request this service through our social networks such as Facebook and Instagram and via WhatsApp to the number +51 964 125898.
Samantha Skirt Blue
Usual price S/. 280.00Fresh, youthful and very chic. Our A-line Samantha skirt is made of 100% cotton linen in a navy blue color and is adorned with hand-embroidered colored flowers.
Measures
- Waist:82cm
- Length:43cm
¿It is mandatory to register to buy at viaburana.com?
It is not necessary to register to buy on our page. You can carry out the payment process only by filling in the information that will be requested at the time of check-in, this is important to be able to correctly send your product and to be able to contact you during the process.
¿What are the benefits of being registered on the page?
¡By registering you access exclusive benefits and special offers for our #Burana Lovers!
¿How can I pay for my order??
You can make the payment through these options: Visa credit/debit card, MasterCard, American Express, Diners Club. You can also choose the option to pay by PayPal or by bank transfer. If you choose the last option, just follow the steps that it shows when selecting this method at the time of check-in.
¿The prices of the online and physical store are the same?
The regular prices of the viaburana.com virtual store and those marked on the labels of the products in our store are the same. Depending on the current campaigns, the final prices in each channel could have variations, the details of the enabling of promotions or discounts will be communicated in a timely manner in the terms and conditions of each campaign.
¿Is it safe to use my credit card on the viaburana.com website??
Yes. The data you enter on our website is transmitted in an encrypted manner, which guarantees the confidentiality of the information. We also have the Google certificate called HTTPS (secure connection) to prove the identity of our website to browsers.
Likewise, card payments are analyzed by an anti-fraud engine, which reviews the characteristics of each transaction in order to determine a probability of fraud.
It is important to mention that secure transactions are endorsed by the Payment Card Industry (PCI) certification, granted to our payment gateway operator Mercado Pago, a certification granted only to entities that comply with the data security standard for the card industry. credit, guaranteeing the protection and integrity of cardholder data.
¿Can I pay with international cards?
Yes. Through Paypal you can make payments with international cards. Just select this option at check-in.
¿Why was my credit card declined??
Your card may be declined for any of the following reasons:
-
The card may have expired. Check that your card has not exceeded its validity or validity date.
-
You may have reached the limit amount on your card. Check with your bank; it may be that the purchase you want to make exceeds the credit limit or the amount allowed for your card.
-
Some information you have entered is incorrect. Check that you have correctly filled in all the required fields.
¿Can I get an invoice in my company's name??
Yes. After completing your purchase, you can write to us at the WhatsApp number +51 964 125 898 and ask us to issue you an invoice. We will be happy to accommodate your request, but please note that we will only be able to do this if you notify us quickly before our staff has issued the receipt.
Keep in mind that we are electronic issuers; therefore, the electronic sales receipts will be sent to the email address you specify. It is an essential requirement that you correctly register your email.
¿Deliveries throughout Peru?
We have coverage of offices at the level of Lima and provinces.
In the event that the place of delivery cannot be attended because it is in an area of difficult access or for security reasons, we will contact you via email or by phone to manage a change of address and deliver the purchased product.
Remember that every dispatch has a freight cost that will be included in the total amount to pay for your purchase.
¿Deliveries outside of Peru?
Yes. We ship worldwide! After you make your purchase we will be contacting you to inform you about the process and we will stay in touch to ensure that your order reaches your hands..
¿I can choose a date and time for the delivery of my product?
¡Of course! Just write to WhatsApp +51 964 125 898 to coordinate the details of your shipment with you.
¿How do I indicate that the product I want to buy is for a gift??
At the time of check-in, enter your information in the corresponding boxes since the purchase must be registered with the information of the person who canceled it. Then, in the Additional Notes box, write us the name and address of the person to whom you want us to send the product. Do not forget that you can communicate with us through our social networks and WhatsApp +51 964 125 898 to be able to serve you in a personalized way.
¿They have gift packaging?
All our products are delivered in an ecological fabric packaging as the first layer and an FSC cardboard bag from renewable forests, beautiful and fine both for you and for the person to whom you want to give a Burana gift. Additionally we can include a free personalized card from us so that the detail is much better! To coordinate this service, contact us at WhatsApp +51 964 125 898.
¿What happens if I am not present to receive my product??
If the courier in charge of the delivery arrives at your address and you or the person authorized to receive the order were not present or did not attend you within a maximum waiting period of 5 minutes, the order will return to the atelier and we will contact you to give you pick-up instructions.
In the case of Lima, the order will return to our atelier. In the case of provinces, the order will return to the Cruz del Sur agency in your city. In the case of international shipments, the order will return to the corresponding center in your city/country.
¿Does the products have the tax included?
For Peru, the prices do include VAT. For the rest of the countries, the tax is not included, it will be assumed by the client.
¿What should I do if my product has a manufacturing defect??
At Burana we only sell products in perfect condition, but if exceptionally a product arrives with some kind of damage, immediately contact us at the WhatsApp number +51 964 125 898.
¿What do I do if I don't like the product I bought??
you will be able to do changes up to 2 days after the date your order arrives, prior coordination through our communication channels (whatsapp and email) and provided that it meets the following conditions:
-
That the product is in perfect condition (new, without signs of use and with the original packaging).
-
That the product has not been tampered with.
Once we verify that the conditions are met, you can exchange the item for another that we have in stock of equal or higher value, paying the difference.
¿I will receive the same product that I see in the photo?
Yes, but remember that the leather used in our products, being a natural leather, has its own characteristics or variations in tone that enhance its purity and ratify its authenticity. These characteristics make each leather product a unique and inimitable piece, coming from nature itself, but they are not captured in the photographs on the web.
For the same reason, keep in mind that the photos are referential.
¿What can I do if I have a query, suggestion or complaint?
You can communicate with us through any of our service channels and social networks such as Facebook and Instagram from Monday to Friday from 9:00 a.m. to 5:00 p.m. to 6:30 p.m. and on Saturdays from 9:00 a.m. to 4:00 p.m.
Send us a WhatsApp to +51 964 125 898 or write to marcellabravo@viaburana.com, it will be a pleasure to serve you.
¿The products have a guarantee?
Yes, all Burana products have a guarantee of one year from the date of the shipping confirmation. The warranty applies to any factory fault or in case it requires some type of adjustment or replacement. Depending on the type of damage, the product repair service may or may not have an additional cost. For more information, check out our section Warranty and Conservation at the bottom of the page.
All our products have a one-year manufacturing defect warranty from the date of purchase of the product.
Warranty conditions
Burana products have a guarantee that becomes effective by simply presenting the invoice or purchase receipt. This guarantee is void in case of improper use of our products, contrary to what is indicated in this manual.
Leather Characteristics
Our accessories are handmade in Peru with the best materials on the market. Leather is a luxurious organic material that requires special care. Its constant use can cause it to stretch and not recover its original shape.
Likewise, it can discolor if it is exposed for a long time to sunlight or artificial light, and tear if it is subjected to excessive tension.
Keep in mind that natural materials such as leather can present irregularities and variations in their tonality, which makes them unique, enhance their purity and ratify their authenticity..
Manual for the care and conservation of our products
Please read this manual carefully, which will allow you to keep your leather goods in good condition.
precautions
- Avoid direct contact of the leather article with perfumes and substances containing alcohol.
- Avoid marking it with ink from pens, markers, text correctors, carbon paper or derivatives.
- Prevent the leather item from being in contact with glues and/or adhesives (tapes, stickers, among others).
- Protects the product from prolonged exposure to moisture or direct sunlight.
- Store the accessory in a canvas or fabric cover (never synthetic or plastic) and always keep it in a dry place; this will reduce the appearance and presence of fungi.
- Avoid that patent leather garments are in contact with other types of leather, as they run the risk of staining. Likewise, avoid contact with written surfaces with any type of ink.
- Prevent suede or patent leather garments from coming into contact with chemical or fatty materials.
- Be careful with the hooks that hold the chain of the clutches. Check that they are in the correct position before closing the accessory.
Recommendations for care and maintenance
Smooth leather and flotter require oil-based cleaning and moisturizing about three times a year. To do this, always use a white cloth and do it manually, never use a washing machine or dryer. For this type of leather you can use alcohol-free hand cream or a specialized cleaning product.
In the case of suede leather, it is recommended to clean it four times a year. To do this, always use a rubber brush, never abrasive agents such as sandpaper.
The fittings and accessories of our accessories are plated in 14K gold. You can clean them using only a soft, dry cloth.
At Burana we provide specialized maintenance service for our products. You can request this service through our social networks such as Facebook and Instagram and via WhatsApp to the number +51 964 125898.
Samantha Skirt Brown
Usual price S/. 240.00Casual, formal... ideal for any occasion! Our A-line Samantha skirt is made of 100% cotton brown linen and is adorned with hand-embroidered flowers. It has pockets on the sides for greater versatility.
Measures
- Waist:84cm.
- Length:42 cm.
¿It is mandatory to register to buy at viaburana.com?
It is not necessary to register to buy on our page. You can carry out the payment process only by filling in the information that will be requested at the time of check-in, this is important to be able to correctly send your product and to be able to contact you during the process.
¿What are the benefits of being registered on the page?
¡By registering you access exclusive benefits and special offers for our #Burana Lovers!
¿How can I pay for my order??
You can make the payment through these options: Visa credit/debit card, MasterCard, American Express, Diners Club. You can also choose the option to pay by PayPal or by bank transfer. If you choose the last option, just follow the steps that it shows when selecting this method at the time of check-in.
¿The prices of the online and physical store are the same?
The regular prices of the viaburana.com virtual store and those marked on the labels of the products in our store are the same. Depending on the current campaigns, the final prices in each channel could have variations, the details of the enabling of promotions or discounts will be communicated in a timely manner in the terms and conditions of each campaign.
¿Is it safe to use my credit card on the viaburana.com website??
Yes. The data you enter on our website is transmitted in an encrypted manner, which guarantees the confidentiality of the information. We also have the Google certificate called HTTPS (secure connection) to prove the identity of our website to browsers.
Likewise, card payments are analyzed by an anti-fraud engine, which reviews the characteristics of each transaction in order to determine a probability of fraud.
It is important to mention that secure transactions are endorsed by the Payment Card Industry (PCI) certification, granted to our payment gateway operator Mercado Pago, a certification granted only to entities that comply with the data security standard for the card industry. credit, guaranteeing the protection and integrity of cardholder data.
¿Can I pay with international cards?
Yes. Through Paypal you can make payments with international cards. Just select this option at check-in.
¿Why was my credit card declined??
Your card may be declined for any of the following reasons:
-
The card may have expired. Check that your card has not exceeded its validity or validity date.
-
You may have reached the limit amount on your card. Check with your bank; it may be that the purchase you want to make exceeds the credit limit or the amount allowed for your card.
-
Some information you have entered is incorrect. Check that you have correctly filled in all the required fields.
¿Can I get an invoice in my company's name??
Yes. After completing your purchase, you can write to us at the WhatsApp number +51 964 125 898 and ask us to issue you an invoice. We will be happy to accommodate your request, but please note that we will only be able to do this if you notify us quickly before our staff has issued the receipt.
Keep in mind that we are electronic issuers; therefore, the electronic sales receipts will be sent to the email address you specify. It is an essential requirement that you correctly register your email.
¿Deliveries throughout Peru?
We have coverage of offices at the level of Lima and provinces.
In the event that the place of delivery cannot be attended because it is in an area of difficult access or for security reasons, we will contact you via email or by phone to manage a change of address and deliver the purchased product.
Remember that every dispatch has a freight cost that will be included in the total amount to pay for your purchase.
¿Deliveries outside of Peru?
Yes. We ship worldwide! After you make your purchase we will be contacting you to inform you about the process and we will stay in touch to ensure that your order reaches your hands..
¿I can choose a date and time for the delivery of my product?
¡Of course! Just write to WhatsApp +51 964 125 898 to coordinate the details of your shipment with you.
¿How do I indicate that the product I want to buy is for a gift??
At the time of check-in, enter your information in the corresponding boxes since the purchase must be registered with the information of the person who canceled it. Then, in the Additional Notes box, write us the name and address of the person to whom you want us to send the product. Do not forget that you can communicate with us through our social networks and WhatsApp +51 964 125 898 to be able to serve you in a personalized way.
¿They have gift packaging?
All our products are delivered in an ecological fabric packaging as the first layer and an FSC cardboard bag from renewable forests, beautiful and fine both for you and for the person to whom you want to give a Burana gift. Additionally we can include a free personalized card from us so that the detail is much better! To coordinate this service, contact us at WhatsApp +51 964 125 898.
¿What happens if I am not present to receive my product??
If the courier in charge of the delivery arrives at your address and you or the person authorized to receive the order were not present or did not attend you within a maximum waiting period of 5 minutes, the order will return to the atelier and we will contact you to give you pick-up instructions.
In the case of Lima, the order will return to our atelier. In the case of provinces, the order will return to the Cruz del Sur agency in your city. In the case of international shipments, the order will return to the corresponding center in your city/country.
¿Does the products have the tax included?
For Peru, the prices do include VAT. For the rest of the countries, the tax is not included, it will be assumed by the client.
¿What should I do if my product has a manufacturing defect??
At Burana we only sell products in perfect condition, but if exceptionally a product arrives with some kind of damage, immediately contact us at the WhatsApp number +51 964 125 898.
¿What do I do if I don't like the product I bought??
you will be able to do changes up to 2 days after the date your order arrives, prior coordination through our communication channels (whatsapp and email) and provided that it meets the following conditions:
-
That the product is in perfect condition (new, without signs of use and with the original packaging).
-
That the product has not been tampered with.
Once we verify that the conditions are met, you can exchange the item for another that we have in stock of equal or higher value, paying the difference.
¿I will receive the same product that I see in the photo?
Yes, but remember that the leather used in our products, being a natural leather, has its own characteristics or variations in tone that enhance its purity and ratify its authenticity. These characteristics make each leather product a unique and inimitable piece, coming from nature itself, but they are not captured in the photographs on the web.
For the same reason, keep in mind that the photos are referential.
¿What can I do if I have a query, suggestion or complaint?
You can communicate with us through any of our service channels and social networks such as Facebook and Instagram from Monday to Friday from 9:00 a.m. to 5:00 p.m. to 6:30 p.m. and on Saturdays from 9:00 a.m. to 4:00 p.m.
Send us a WhatsApp to +51 964 125 898 or write to marcellabravo@viaburana.com, it will be a pleasure to serve you.
¿The products have a guarantee?
Yes, all Burana products have a guarantee of one year from the date of the shipping confirmation. The warranty applies to any factory fault or in case it requires some type of adjustment or replacement. Depending on the type of damage, the product repair service may or may not have an additional cost. For more information, check out our section Warranty and Conservation at the bottom of the page.
All our products have a one-year manufacturing defect warranty from the date of purchase of the product.
Warranty conditions
Burana products have a guarantee that becomes effective by simply presenting the invoice or purchase receipt. This guarantee is void in case of improper use of our products, contrary to what is indicated in this manual.
Leather Characteristics
Our accessories are handmade in Peru with the best materials on the market. Leather is a luxurious organic material that requires special care. Its constant use can cause it to stretch and not recover its original shape.
Likewise, it can discolor if it is exposed for a long time to sunlight or artificial light, and tear if it is subjected to excessive tension.
Keep in mind that natural materials such as leather can present irregularities and variations in their tonality, which makes them unique, enhance their purity and ratify their authenticity..
Manual for the care and conservation of our products
Please read this manual carefully, which will allow you to keep your leather goods in good condition.
precautions
- Avoid direct contact of the leather article with perfumes and substances containing alcohol.
- Avoid marking it with ink from pens, markers, text correctors, carbon paper or derivatives.
- Prevent the leather item from being in contact with glues and/or adhesives (tapes, stickers, among others).
- Protects the product from prolonged exposure to moisture or direct sunlight.
- Store the accessory in a canvas or fabric cover (never synthetic or plastic) and always keep it in a dry place; this will reduce the appearance and presence of fungi.
- Avoid that patent leather garments are in contact with other types of leather, as they run the risk of staining. Likewise, avoid contact with written surfaces with any type of ink.
- Prevent suede or patent leather garments from coming into contact with chemical or fatty materials.
- Be careful with the hooks that hold the chain of the clutches. Check that they are in the correct position before closing the accessory.
Recommendations for care and maintenance
Smooth leather and flotter require oil-based cleaning and moisturizing about three times a year. To do this, always use a white cloth and do it manually, never use a washing machine or dryer. For this type of leather you can use alcohol-free hand cream or a specialized cleaning product.
In the case of suede leather, it is recommended to clean it four times a year. To do this, always use a rubber brush, never abrasive agents such as sandpaper.
The fittings and accessories of our accessories are plated in 14K gold. You can clean them using only a soft, dry cloth.
At Burana we provide specialized maintenance service for our products. You can request this service through our social networks such as Facebook and Instagram and via WhatsApp to the number +51 964 125898.
Samantha Skirt Black
Usual price S/. 240.00A classic from Peru adapted to the avant-garde. Our A-line Samantha skirt is made of 100% cotton linen in black and is adorned with hand-embroidered colored flowers. It has pockets on the sides for greater versatility.
Measures
- Waist:85cm.
- Length:44 cm.
¿It is mandatory to register to buy at viaburana.com?
It is not necessary to register to buy on our page. You can carry out the payment process only by filling in the information that will be requested at the time of check-in, this is important to be able to correctly send your product and to be able to contact you during the process.
¿What are the benefits of being registered on the page?
¡By registering you access exclusive benefits and special offers for our #Burana Lovers!
¿How can I pay for my order??
You can make the payment through these options: Visa credit/debit card, MasterCard, American Express, Diners Club. You can also choose the option to pay by PayPal or by bank transfer. If you choose the last option, just follow the steps that it shows when selecting this method at the time of check-in.
¿The prices of the online and physical store are the same?
The regular prices of the viaburana.com virtual store and those marked on the labels of the products in our store are the same. Depending on the current campaigns, the final prices in each channel could have variations, the details of the enabling of promotions or discounts will be communicated in a timely manner in the terms and conditions of each campaign.
¿Is it safe to use my credit card on the viaburana.com website??
Yes. The data you enter on our website is transmitted in an encrypted manner, which guarantees the confidentiality of the information. We also have the Google certificate called HTTPS (secure connection) to prove the identity of our website to browsers.
Likewise, card payments are analyzed by an anti-fraud engine, which reviews the characteristics of each transaction in order to determine a probability of fraud.
It is important to mention that secure transactions are endorsed by the Payment Card Industry (PCI) certification, granted to our payment gateway operator Mercado Pago, a certification granted only to entities that comply with the data security standard for the card industry. credit, guaranteeing the protection and integrity of cardholder data.
¿Can I pay with international cards?
Yes. Through Paypal you can make payments with international cards. Just select this option at check-in.
¿Why was my credit card declined??
Your card may be declined for any of the following reasons:
-
The card may have expired. Check that your card has not exceeded its validity or validity date.
-
You may have reached the limit amount on your card. Check with your bank; it may be that the purchase you want to make exceeds the credit limit or the amount allowed for your card.
-
Some information you have entered is incorrect. Check that you have correctly filled in all the required fields.
¿Can I get an invoice in my company's name??
Yes. After completing your purchase, you can write to us at the WhatsApp number +51 964 125 898 and ask us to issue you an invoice. We will be happy to accommodate your request, but please note that we will only be able to do this if you notify us quickly before our staff has issued the receipt.
Keep in mind that we are electronic issuers; therefore, the electronic sales receipts will be sent to the email address you specify. It is an essential requirement that you correctly register your email.
¿Deliveries throughout Peru?
We have coverage of offices at the level of Lima and provinces.
In the event that the place of delivery cannot be attended because it is in an area of difficult access or for security reasons, we will contact you via email or by phone to manage a change of address and deliver the purchased product.
Remember that every dispatch has a freight cost that will be included in the total amount to pay for your purchase.
¿Deliveries outside of Peru?
Yes. We ship worldwide! After you make your purchase we will be contacting you to inform you about the process and we will stay in touch to ensure that your order reaches your hands..
¿I can choose a date and time for the delivery of my product?
¡Of course! Just write to WhatsApp +51 964 125 898 to coordinate the details of your shipment with you.
¿How do I indicate that the product I want to buy is for a gift??
At the time of check-in, enter your information in the corresponding boxes since the purchase must be registered with the information of the person who canceled it. Then, in the Additional Notes box, write us the name and address of the person to whom you want us to send the product. Do not forget that you can communicate with us through our social networks and WhatsApp +51 964 125 898 to be able to serve you in a personalized way.
¿They have gift packaging?
All our products are delivered in an ecological fabric packaging as the first layer and an FSC cardboard bag from renewable forests, beautiful and fine both for you and for the person to whom you want to give a Burana gift. Additionally we can include a free personalized card from us so that the detail is much better! To coordinate this service, contact us at WhatsApp +51 964 125 898.
¿What happens if I am not present to receive my product??
If the courier in charge of the delivery arrives at your address and you or the person authorized to receive the order were not present or did not attend you within a maximum waiting period of 5 minutes, the order will return to the atelier and we will contact you to give you pick-up instructions.
In the case of Lima, the order will return to our atelier. In the case of provinces, the order will return to the Cruz del Sur agency in your city. In the case of international shipments, the order will return to the corresponding center in your city/country.
¿Does the products have the tax included?
For Peru, the prices do include VAT. For the rest of the countries, the tax is not included, it will be assumed by the client.
¿What should I do if my product has a manufacturing defect??
At Burana we only sell products in perfect condition, but if exceptionally a product arrives with some kind of damage, immediately contact us at the WhatsApp number +51 964 125 898.
¿What do I do if I don't like the product I bought??
you will be able to do changes up to 2 days after the date your order arrives, prior coordination through our communication channels (whatsapp and email) and provided that it meets the following conditions:
-
That the product is in perfect condition (new, without signs of use and with the original packaging).
-
That the product has not been tampered with.
Once we verify that the conditions are met, you can exchange the item for another that we have in stock of equal or higher value, paying the difference.
¿I will receive the same product that I see in the photo?
Yes, but remember that the leather used in our products, being a natural leather, has its own characteristics or variations in tone that enhance its purity and ratify its authenticity. These characteristics make each leather product a unique and inimitable piece, coming from nature itself, but they are not captured in the photographs on the web.
For the same reason, keep in mind that the photos are referential.
¿What can I do if I have a query, suggestion or complaint?
You can communicate with us through any of our service channels and social networks such as Facebook and Instagram from Monday to Friday from 9:00 a.m. to 5:00 p.m. to 6:30 p.m. and on Saturdays from 9:00 a.m. to 4:00 p.m.
Send us a WhatsApp to +51 964 125 898 or write to marcellabravo@viaburana.com, it will be a pleasure to serve you.
¿The products have a guarantee?
Yes, all Burana products have a guarantee of one year from the date of the shipping confirmation. The warranty applies to any factory fault or in case it requires some type of adjustment or replacement. Depending on the type of damage, the product repair service may or may not have an additional cost. For more information, check out our section Warranty and Conservation at the bottom of the page.
All our products have a one-year manufacturing defect warranty from the date of purchase of the product.
Warranty conditions
Burana products have a guarantee that becomes effective by simply presenting the invoice or purchase receipt. This guarantee is void in case of improper use of our products, contrary to what is indicated in this manual.
Leather Characteristics
Our accessories are handmade in Peru with the best materials on the market. Leather is a luxurious organic material that requires special care. Its constant use can cause it to stretch and not recover its original shape.
Likewise, it can discolor if it is exposed for a long time to sunlight or artificial light, and tear if it is subjected to excessive tension.
Keep in mind that natural materials such as leather can present irregularities and variations in their tonality, which makes them unique, enhance their purity and ratify their authenticity..
Manual for the care and conservation of our products
Please read this manual carefully, which will allow you to keep your leather goods in good condition.
precautions
- Avoid direct contact of the leather article with perfumes and substances containing alcohol.
- Avoid marking it with ink from pens, markers, text correctors, carbon paper or derivatives.
- Prevent the leather item from being in contact with glues and/or adhesives (tapes, stickers, among others).
- Protects the product from prolonged exposure to moisture or direct sunlight.
- Store the accessory in a canvas or fabric cover (never synthetic or plastic) and always keep it in a dry place; this will reduce the appearance and presence of fungi.
- Avoid that patent leather garments are in contact with other types of leather, as they run the risk of staining. Likewise, avoid contact with written surfaces with any type of ink.
- Prevent suede or patent leather garments from coming into contact with chemical or fatty materials.
- Be careful with the hooks that hold the chain of the clutches. Check that they are in the correct position before closing the accessory.
Recommendations for care and maintenance
Smooth leather and flotter require oil-based cleaning and moisturizing about three times a year. To do this, always use a white cloth and do it manually, never use a washing machine or dryer. For this type of leather you can use alcohol-free hand cream or a specialized cleaning product.
In the case of suede leather, it is recommended to clean it four times a year. To do this, always use a rubber brush, never abrasive agents such as sandpaper.
The fittings and accessories of our accessories are plated in 14K gold. You can clean them using only a soft, dry cloth.
At Burana we provide specialized maintenance service for our products. You can request this service through our social networks such as Facebook and Instagram and via WhatsApp to the number +51 964 125898.
Purple Miranda Beanie
Usual price S/. 104.00Miranda depends on the weather but also on tastes! Our purple beanie made with baby alpaca fiber is ideal to protect you in winter and will be your best ally to complement an authentic casual look.
¿It is mandatory to register to buy at viaburana.com?
It is not necessary to register to buy on our page. You can carry out the payment process only by filling in the information that will be requested at the time of check-in, this is important to be able to correctly send your product and to be able to contact you during the process.
¿What are the benefits of being registered on the page?
¡By registering you access exclusive benefits and special offers for our #Burana Lovers!
¿How can I pay for my order??
You can make the payment through these options: Visa credit/debit card, MasterCard, American Express, Diners Club. You can also choose the option to pay by PayPal or by bank transfer. If you choose the last option, just follow the steps that it shows when selecting this method at the time of check-in.
¿The prices of the online and physical store are the same?
The regular prices of the viaburana.com virtual store and those marked on the labels of the products in our store are the same. Depending on the current campaigns, the final prices in each channel could have variations, the details of the enabling of promotions or discounts will be communicated in a timely manner in the terms and conditions of each campaign.
¿Is it safe to use my credit card on the viaburana.com website??
Yes. The data you enter on our website is transmitted in an encrypted manner, which guarantees the confidentiality of the information. We also have the Google certificate called HTTPS (secure connection) to prove the identity of our website to browsers.
Likewise, card payments are analyzed by an anti-fraud engine, which reviews the characteristics of each transaction in order to determine a probability of fraud.
It is important to mention that secure transactions are endorsed by the Payment Card Industry (PCI) certification, granted to our payment gateway operator Mercado Pago, a certification granted only to entities that comply with the data security standard for the card industry. credit, guaranteeing the protection and integrity of cardholder data.
¿Can I pay with international cards?
Yes. Through Paypal you can make payments with international cards. Just select this option at check-in.
¿Why was my credit card declined??
Your card may be declined for any of the following reasons:
-
The card may have expired. Check that your card has not exceeded its validity or validity date.
-
You may have reached the limit amount on your card. Check with your bank; it may be that the purchase you want to make exceeds the credit limit or the amount allowed for your card.
-
Some information you have entered is incorrect. Check that you have correctly filled in all the required fields.
¿Can I get an invoice in my company's name??
Yes. After completing your purchase, you can write to us at the WhatsApp number +51 964 125 898 and ask us to issue you an invoice. We will be happy to accommodate your request, but please note that we will only be able to do this if you notify us quickly before our staff has issued the receipt.
Keep in mind that we are electronic issuers; therefore, the electronic sales receipts will be sent to the email address you specify. It is an essential requirement that you correctly register your email.
¿Deliveries throughout Peru?
We have coverage of offices at the level of Lima and provinces.
In the event that the place of delivery cannot be attended because it is in an area of difficult access or for security reasons, we will contact you via email or by phone to manage a change of address and deliver the purchased product.
Remember that every dispatch has a freight cost that will be included in the total amount to pay for your purchase.
¿Deliveries outside of Peru?
Yes. We ship worldwide! After you make your purchase we will be contacting you to inform you about the process and we will stay in touch to ensure that your order reaches your hands..
¿I can choose a date and time for the delivery of my product?
¡Of course! Just write to WhatsApp +51 964 125 898 to coordinate the details of your shipment with you.
¿How do I indicate that the product I want to buy is for a gift??
At the time of check-in, enter your information in the corresponding boxes since the purchase must be registered with the information of the person who canceled it. Then, in the Additional Notes box, write us the name and address of the person to whom you want us to send the product. Do not forget that you can communicate with us through our social networks and WhatsApp +51 964 125 898 to be able to serve you in a personalized way.
¿They have gift packaging?
All our products are delivered in an ecological fabric packaging as the first layer and an FSC cardboard bag from renewable forests, beautiful and fine both for you and for the person to whom you want to give a Burana gift. Additionally we can include a free personalized card from us so that the detail is much better! To coordinate this service, contact us at WhatsApp +51 964 125 898.
¿What happens if I am not present to receive my product??
If the courier in charge of the delivery arrives at your address and you or the person authorized to receive the order were not present or did not attend you within a maximum waiting period of 5 minutes, the order will return to the atelier and we will contact you to give you pick-up instructions.
In the case of Lima, the order will return to our atelier. In the case of provinces, the order will return to the Cruz del Sur agency in your city. In the case of international shipments, the order will return to the corresponding center in your city/country.
¿Does the products have the tax included?
For Peru, the prices do include VAT. For the rest of the countries, the tax is not included, it will be assumed by the client.
¿What should I do if my product has a manufacturing defect??
At Burana we only sell products in perfect condition, but if exceptionally a product arrives with some kind of damage, immediately contact us at the WhatsApp number +51 964 125 898.
¿What do I do if I don't like the product I bought??
you will be able to do changes up to 2 days after the date your order arrives, prior coordination through our communication channels (whatsapp and email) and provided that it meets the following conditions:
-
That the product is in perfect condition (new, without signs of use and with the original packaging).
-
That the product has not been tampered with.
Once we verify that the conditions are met, you can exchange the item for another that we have in stock of equal or higher value, paying the difference.
¿I will receive the same product that I see in the photo?
Yes, but remember that the leather used in our products, being a natural leather, has its own characteristics or variations in tone that enhance its purity and ratify its authenticity. These characteristics make each leather product a unique and inimitable piece, coming from nature itself, but they are not captured in the photographs on the web.
For the same reason, keep in mind that the photos are referential.
¿What can I do if I have a query, suggestion or complaint?
You can communicate with us through any of our service channels and social networks such as Facebook and Instagram from Monday to Friday from 9:00 a.m. to 5:00 p.m. to 6:30 p.m. and on Saturdays from 9:00 a.m. to 4:00 p.m.
Send us a WhatsApp to +51 964 125 898 or write to marcellabravo@viaburana.com, it will be a pleasure to serve you.
¿The products have a guarantee?
Yes, all Burana products have a guarantee of one year from the date of the shipping confirmation. The warranty applies to any factory fault or in case it requires some type of adjustment or replacement. Depending on the type of damage, the product repair service may or may not have an additional cost. For more information, check out our section Warranty and Conservation at the bottom of the page.
All our products have a one-year manufacturing defect warranty from the date of purchase of the product.
Warranty conditions
Burana products have a guarantee that becomes effective by simply presenting the invoice or purchase receipt. This guarantee is void in case of improper use of our products, contrary to what is indicated in this manual.
Leather Characteristics
Our accessories are handmade in Peru with the best materials on the market. Leather is a luxurious organic material that requires special care. Its constant use can cause it to stretch and not recover its original shape.
Likewise, it can discolor if it is exposed for a long time to sunlight or artificial light, and tear if it is subjected to excessive tension.
Keep in mind that natural materials such as leather can present irregularities and variations in their tonality, which makes them unique, enhance their purity and ratify their authenticity..
Manual for the care and conservation of our products
Please read this manual carefully, which will allow you to keep your leather goods in good condition.
precautions
- Avoid direct contact of the leather article with perfumes and substances containing alcohol.
- Avoid marking it with ink from pens, markers, text correctors, carbon paper or derivatives.
- Prevent the leather item from being in contact with glues and/or adhesives (tapes, stickers, among others).
- Protects the product from prolonged exposure to moisture or direct sunlight.
- Store the accessory in a canvas or fabric cover (never synthetic or plastic) and always keep it in a dry place; this will reduce the appearance and presence of fungi.
- Avoid that patent leather garments are in contact with other types of leather, as they run the risk of staining. Likewise, avoid contact with written surfaces with any type of ink.
- Prevent suede or patent leather garments from coming into contact with chemical or fatty materials.
- Be careful with the hooks that hold the chain of the clutches. Check that they are in the correct position before closing the accessory.
Recommendations for care and maintenance
Smooth leather and flotter require oil-based cleaning and moisturizing about three times a year. To do this, always use a white cloth and do it manually, never use a washing machine or dryer. For this type of leather you can use alcohol-free hand cream or a specialized cleaning product.
In the case of suede leather, it is recommended to clean it four times a year. To do this, always use a rubber brush, never abrasive agents such as sandpaper.
The fittings and accessories of our accessories are plated in 14K gold. You can clean them using only a soft, dry cloth.
At Burana we provide specialized maintenance service for our products. You can request this service through our social networks such as Facebook and Instagram and via WhatsApp to the number +51 964 125898.
Miranda Beanie Pink
Usual price S/. 104.00Miranda is one of our favorite hats. It is pink with a fuchsia stripe and is made with baby alpaca fiber. Ideal to protect you in winter and be your best ally for any occasion.
¿It is mandatory to register to buy at viaburana.com?
It is not necessary to register to buy on our page. You can carry out the payment process only by filling in the information that will be requested at the time of check-in, this is important to be able to correctly send your product and to be able to contact you during the process.
¿What are the benefits of being registered on the page?
¡By registering you access exclusive benefits and special offers for our #Burana Lovers!
¿How can I pay for my order??
You can make the payment through these options: Visa credit/debit card, MasterCard, American Express, Diners Club. You can also choose the option to pay by PayPal or by bank transfer. If you choose the last option, just follow the steps that it shows when selecting this method at the time of check-in.
¿The prices of the online and physical store are the same?
The regular prices of the viaburana.com virtual store and those marked on the labels of the products in our store are the same. Depending on the current campaigns, the final prices in each channel could have variations, the details of the enabling of promotions or discounts will be communicated in a timely manner in the terms and conditions of each campaign.
¿Is it safe to use my credit card on the viaburana.com website??
Yes. The data you enter on our website is transmitted in an encrypted manner, which guarantees the confidentiality of the information. We also have the Google certificate called HTTPS (secure connection) to prove the identity of our website to browsers.
Likewise, card payments are analyzed by an anti-fraud engine, which reviews the characteristics of each transaction in order to determine a probability of fraud.
It is important to mention that secure transactions are endorsed by the Payment Card Industry (PCI) certification, granted to our payment gateway operator Mercado Pago, a certification granted only to entities that comply with the data security standard for the card industry. credit, guaranteeing the protection and integrity of cardholder data.
¿Can I pay with international cards?
Yes. Through Paypal you can make payments with international cards. Just select this option at check-in.
¿Why was my credit card declined??
Your card may be declined for any of the following reasons:
-
The card may have expired. Check that your card has not exceeded its validity or validity date.
-
You may have reached the limit amount on your card. Check with your bank; it may be that the purchase you want to make exceeds the credit limit or the amount allowed for your card.
-
Some information you have entered is incorrect. Check that you have correctly filled in all the required fields.
¿Can I get an invoice in my company's name??
Yes. After completing your purchase, you can write to us at the WhatsApp number +51 964 125 898 and ask us to issue you an invoice. We will be happy to accommodate your request, but please note that we will only be able to do this if you notify us quickly before our staff has issued the receipt.
Keep in mind that we are electronic issuers; therefore, the electronic sales receipts will be sent to the email address you specify. It is an essential requirement that you correctly register your email.
¿Deliveries throughout Peru?
We have coverage of offices at the level of Lima and provinces.
In the event that the place of delivery cannot be attended because it is in an area of difficult access or for security reasons, we will contact you via email or by phone to manage a change of address and deliver the purchased product.
Remember that every dispatch has a freight cost that will be included in the total amount to pay for your purchase.
¿Deliveries outside of Peru?
Yes. We ship worldwide! After you make your purchase we will be contacting you to inform you about the process and we will stay in touch to ensure that your order reaches your hands..
¿I can choose a date and time for the delivery of my product?
¡Of course! Just write to WhatsApp +51 964 125 898 to coordinate the details of your shipment with you.
¿How do I indicate that the product I want to buy is for a gift??
At the time of check-in, enter your information in the corresponding boxes since the purchase must be registered with the information of the person who canceled it. Then, in the Additional Notes box, write us the name and address of the person to whom you want us to send the product. Do not forget that you can communicate with us through our social networks and WhatsApp +51 964 125 898 to be able to serve you in a personalized way.
¿They have gift packaging?
All our products are delivered in an ecological fabric packaging as the first layer and an FSC cardboard bag from renewable forests, beautiful and fine both for you and for the person to whom you want to give a Burana gift. Additionally we can include a free personalized card from us so that the detail is much better! To coordinate this service, contact us at WhatsApp +51 964 125 898.
¿What happens if I am not present to receive my product??
If the courier in charge of the delivery arrives at your address and you or the person authorized to receive the order were not present or did not attend you within a maximum waiting period of 5 minutes, the order will return to the atelier and we will contact you to give you pick-up instructions.
In the case of Lima, the order will return to our atelier. In the case of provinces, the order will return to the Cruz del Sur agency in your city. In the case of international shipments, the order will return to the corresponding center in your city/country.
¿Does the products have the tax included?
For Peru, the prices do include VAT. For the rest of the countries, the tax is not included, it will be assumed by the client.
¿What should I do if my product has a manufacturing defect??
At Burana we only sell products in perfect condition, but if exceptionally a product arrives with some kind of damage, immediately contact us at the WhatsApp number +51 964 125 898.
¿What do I do if I don't like the product I bought??
you will be able to do changes up to 2 days after the date your order arrives, prior coordination through our communication channels (whatsapp and email) and provided that it meets the following conditions:
-
That the product is in perfect condition (new, without signs of use and with the original packaging).
-
That the product has not been tampered with.
Once we verify that the conditions are met, you can exchange the item for another that we have in stock of equal or higher value, paying the difference.
¿I will receive the same product that I see in the photo?
Yes, but remember that the leather used in our products, being a natural leather, has its own characteristics or variations in tone that enhance its purity and ratify its authenticity. These characteristics make each leather product a unique and inimitable piece, coming from nature itself, but they are not captured in the photographs on the web.
For the same reason, keep in mind that the photos are referential.
¿What can I do if I have a query, suggestion or complaint?
You can communicate with us through any of our service channels and social networks such as Facebook and Instagram from Monday to Friday from 9:00 a.m. to 5:00 p.m. to 6:30 p.m. and on Saturdays from 9:00 a.m. to 4:00 p.m.
Send us a WhatsApp to +51 964 125 898 or write to marcellabravo@viaburana.com, it will be a pleasure to serve you.
¿The products have a guarantee?
Yes, all Burana products have a guarantee of one year from the date of the shipping confirmation. The warranty applies to any factory fault or in case it requires some type of adjustment or replacement. Depending on the type of damage, the product repair service may or may not have an additional cost. For more information, check out our section Warranty and Conservation at the bottom of the page.
All our products have a one-year manufacturing defect warranty from the date of purchase of the product.
Warranty conditions
Burana products have a guarantee that becomes effective by simply presenting the invoice or purchase receipt. This guarantee is void in case of improper use of our products, contrary to what is indicated in this manual.
Leather Characteristics
Our accessories are handmade in Peru with the best materials on the market. Leather is a luxurious organic material that requires special care. Its constant use can cause it to stretch and not recover its original shape.
Likewise, it can discolor if it is exposed for a long time to sunlight or artificial light, and tear if it is subjected to excessive tension.
Keep in mind that natural materials such as leather can present irregularities and variations in their tonality, which makes them unique, enhance their purity and ratify their authenticity..
Manual for the care and conservation of our products
Please read this manual carefully, which will allow you to keep your leather goods in good condition.
precautions
- Avoid direct contact of the leather article with perfumes and substances containing alcohol.
- Avoid marking it with ink from pens, markers, text correctors, carbon paper or derivatives.
- Prevent the leather item from being in contact with glues and/or adhesives (tapes, stickers, among others).
- Protects the product from prolonged exposure to moisture or direct sunlight.
- Store the accessory in a canvas or fabric cover (never synthetic or plastic) and always keep it in a dry place; this will reduce the appearance and presence of fungi.
- Avoid that patent leather garments are in contact with other types of leather, as they run the risk of staining. Likewise, avoid contact with written surfaces with any type of ink.
- Prevent suede or patent leather garments from coming into contact with chemical or fatty materials.
- Be careful with the hooks that hold the chain of the clutches. Check that they are in the correct position before closing the accessory.
Recommendations for care and maintenance
Smooth leather and flotter require oil-based cleaning and moisturizing about three times a year. To do this, always use a white cloth and do it manually, never use a washing machine or dryer. For this type of leather you can use alcohol-free hand cream or a specialized cleaning product.
In the case of suede leather, it is recommended to clean it four times a year. To do this, always use a rubber brush, never abrasive agents such as sandpaper.
The fittings and accessories of our accessories are plated in 14K gold. You can clean them using only a soft, dry cloth.
At Burana we provide specialized maintenance service for our products. You can request this service through our social networks such as Facebook and Instagram and via WhatsApp to the number +51 964 125898.
Bone Genoa Gloves
Usual price S/. 104.00Delicate and very fine, our Genoa gloves will be your best allies in winter. They perfectly complement any look and its soft texture is impossible to resist.
¿It is mandatory to register to buy at viaburana.com?
It is not necessary to register to buy on our page. You can carry out the payment process only by filling in the information that will be requested at the time of check-in, this is important to be able to correctly send your product and to be able to contact you during the process.
¿What are the benefits of being registered on the page?
¡By registering you access exclusive benefits and special offers for our #Burana Lovers!
¿How can I pay for my order??
You can make the payment through these options: Visa credit/debit card, MasterCard, American Express, Diners Club. You can also choose the option to pay by PayPal or by bank transfer. If you choose the last option, just follow the steps that it shows when selecting this method at the time of check-in.
¿The prices of the online and physical store are the same?
The regular prices of the viaburana.com virtual store and those marked on the labels of the products in our store are the same. Depending on the current campaigns, the final prices in each channel could have variations, the details of the enabling of promotions or discounts will be communicated in a timely manner in the terms and conditions of each campaign.
¿Is it safe to use my credit card on the viaburana.com website??
Yes. The data you enter on our website is transmitted in an encrypted manner, which guarantees the confidentiality of the information. We also have the Google certificate called HTTPS (secure connection) to prove the identity of our website to browsers.
Likewise, card payments are analyzed by an anti-fraud engine, which reviews the characteristics of each transaction in order to determine a probability of fraud.
It is important to mention that secure transactions are endorsed by the Payment Card Industry (PCI) certification, granted to our payment gateway operator Mercado Pago, a certification granted only to entities that comply with the data security standard for the card industry. credit, guaranteeing the protection and integrity of cardholder data.
¿Can I pay with international cards?
Yes. Through Paypal you can make payments with international cards. Just select this option at check-in.
¿Why was my credit card declined??
Your card may be declined for any of the following reasons:
-
The card may have expired. Check that your card has not exceeded its validity or validity date.
-
You may have reached the limit amount on your card. Check with your bank; it may be that the purchase you want to make exceeds the credit limit or the amount allowed for your card.
-
Some information you have entered is incorrect. Check that you have correctly filled in all the required fields.
¿Can I get an invoice in my company's name??
Yes. After completing your purchase, you can write to us at the WhatsApp number +51 964 125 898 and ask us to issue you an invoice. We will be happy to accommodate your request, but please note that we will only be able to do this if you notify us quickly before our staff has issued the receipt.
Keep in mind that we are electronic issuers; therefore, the electronic sales receipts will be sent to the email address you specify. It is an essential requirement that you correctly register your email.
¿Deliveries throughout Peru?
We have coverage of offices at the level of Lima and provinces.
In the event that the place of delivery cannot be attended because it is in an area of difficult access or for security reasons, we will contact you via email or by phone to manage a change of address and deliver the purchased product.
Remember that every dispatch has a freight cost that will be included in the total amount to pay for your purchase.
¿Deliveries outside of Peru?
Yes. We ship worldwide! After you make your purchase we will be contacting you to inform you about the process and we will stay in touch to ensure that your order reaches your hands..
¿I can choose a date and time for the delivery of my product?
¡Of course! Just write to WhatsApp +51 964 125 898 to coordinate the details of your shipment with you.
¿How do I indicate that the product I want to buy is for a gift??
At the time of check-in, enter your information in the corresponding boxes since the purchase must be registered with the information of the person who canceled it. Then, in the Additional Notes box, write us the name and address of the person to whom you want us to send the product. Do not forget that you can communicate with us through our social networks and WhatsApp +51 964 125 898 to be able to serve you in a personalized way.
¿They have gift packaging?
All our products are delivered in an ecological fabric packaging as the first layer and an FSC cardboard bag from renewable forests, beautiful and fine both for you and for the person to whom you want to give a Burana gift. Additionally we can include a free personalized card from us so that the detail is much better! To coordinate this service, contact us at WhatsApp +51 964 125 898.
¿What happens if I am not present to receive my product??
If the courier in charge of the delivery arrives at your address and you or the person authorized to receive the order were not present or did not attend you within a maximum waiting period of 5 minutes, the order will return to the atelier and we will contact you to give you pick-up instructions.
In the case of Lima, the order will return to our atelier. In the case of provinces, the order will return to the Cruz del Sur agency in your city. In the case of international shipments, the order will return to the corresponding center in your city/country.
¿Does the products have the tax included?
For Peru, the prices do include VAT. For the rest of the countries, the tax is not included, it will be assumed by the client.
¿What should I do if my product has a manufacturing defect??
At Burana we only sell products in perfect condition, but if exceptionally a product arrives with some kind of damage, immediately contact us at the WhatsApp number +51 964 125 898.
¿What do I do if I don't like the product I bought??
you will be able to do changes up to 2 days after the date your order arrives, prior coordination through our communication channels (whatsapp and email) and provided that it meets the following conditions:
-
That the product is in perfect condition (new, without signs of use and with the original packaging).
-
That the product has not been tampered with.
Once we verify that the conditions are met, you can exchange the item for another that we have in stock of equal or higher value, paying the difference.
¿I will receive the same product that I see in the photo?
Yes, but remember that the leather used in our products, being a natural leather, has its own characteristics or variations in tone that enhance its purity and ratify its authenticity. These characteristics make each leather product a unique and inimitable piece, coming from nature itself, but they are not captured in the photographs on the web.
For the same reason, keep in mind that the photos are referential.
¿What can I do if I have a query, suggestion or complaint?
You can communicate with us through any of our service channels and social networks such as Facebook and Instagram from Monday to Friday from 9:00 a.m. to 5:00 p.m. to 6:30 p.m. and on Saturdays from 9:00 a.m. to 4:00 p.m.
Send us a WhatsApp to +51 964 125 898 or write to marcellabravo@viaburana.com, it will be a pleasure to serve you.
¿The products have a guarantee?
Yes, all Burana products have a guarantee of one year from the date of the shipping confirmation. The warranty applies to any factory fault or in case it requires some type of adjustment or replacement. Depending on the type of damage, the product repair service may or may not have an additional cost. For more information, check out our section Warranty and Conservation at the bottom of the page.
All our products have a one-year manufacturing defect warranty from the date of purchase of the product.
Warranty conditions
Burana products have a guarantee that becomes effective by simply presenting the invoice or purchase receipt. This guarantee is void in case of improper use of our products, contrary to what is indicated in this manual.
Leather Characteristics
Our accessories are handmade in Peru with the best materials on the market. Leather is a luxurious organic material that requires special care. Its constant use can cause it to stretch and not recover its original shape.
Likewise, it can discolor if it is exposed for a long time to sunlight or artificial light, and tear if it is subjected to excessive tension.
Keep in mind that natural materials such as leather can present irregularities and variations in their tonality, which makes them unique, enhance their purity and ratify their authenticity..
Manual for the care and conservation of our products
Please read this manual carefully, which will allow you to keep your leather goods in good condition.
precautions
- Avoid direct contact of the leather article with perfumes and substances containing alcohol.
- Avoid marking it with ink from pens, markers, text correctors, carbon paper or derivatives.
- Prevent the leather item from being in contact with glues and/or adhesives (tapes, stickers, among others).
- Protects the product from prolonged exposure to moisture or direct sunlight.
- Store the accessory in a canvas or fabric cover (never synthetic or plastic) and always keep it in a dry place; this will reduce the appearance and presence of fungi.
- Avoid that patent leather garments are in contact with other types of leather, as they run the risk of staining. Likewise, avoid contact with written surfaces with any type of ink.
- Prevent suede or patent leather garments from coming into contact with chemical or fatty materials.
- Be careful with the hooks that hold the chain of the clutches. Check that they are in the correct position before closing the accessory.
Recommendations for care and maintenance
Smooth leather and flotter require oil-based cleaning and moisturizing about three times a year. To do this, always use a white cloth and do it manually, never use a washing machine or dryer. For this type of leather you can use alcohol-free hand cream or a specialized cleaning product.
In the case of suede leather, it is recommended to clean it four times a year. To do this, always use a rubber brush, never abrasive agents such as sandpaper.
The fittings and accessories of our accessories are plated in 14K gold. You can clean them using only a soft, dry cloth.
At Burana we provide specialized maintenance service for our products. You can request this service through our social networks such as Facebook and Instagram and via WhatsApp to the number +51 964 125898.
Vanesa sweater
Usual price S/. 410.00Vanesa is a sweater with fine details and has a combination of seven colors inspired by the mountain, it is hand-knitted with soft Baby Alpaca fiber that enhances its beautiful design.
Measures
Sizes
- Length:62 cm.
- Shoulders:41 cm.
¿It is mandatory to register to buy at viaburana.com?
It is not necessary to register to buy on our page. You can carry out the payment process only by filling in the information that will be requested at the time of check-in, this is important to be able to correctly send your product and to be able to contact you during the process.
¿What are the benefits of being registered on the page?
¡By registering you access exclusive benefits and special offers for our #Burana Lovers!
¿How can I pay for my order??
You can make the payment through these options: Visa credit/debit card, MasterCard, American Express, Diners Club. You can also choose the option to pay by PayPal or by bank transfer. If you choose the last option, just follow the steps that it shows when selecting this method at the time of check-in.
¿The prices of the online and physical store are the same?
The regular prices of the viaburana.com virtual store and those marked on the labels of the products in our store are the same. Depending on the current campaigns, the final prices in each channel could have variations, the details of the enabling of promotions or discounts will be communicated in a timely manner in the terms and conditions of each campaign.
¿Is it safe to use my credit card on the viaburana.com website??
Yes. The data you enter on our website is transmitted in an encrypted manner, which guarantees the confidentiality of the information. We also have the Google certificate called HTTPS (secure connection) to prove the identity of our website to browsers.
Likewise, card payments are analyzed by an anti-fraud engine, which reviews the characteristics of each transaction in order to determine a probability of fraud.
It is important to mention that secure transactions are endorsed by the Payment Card Industry (PCI) certification, granted to our payment gateway operator Mercado Pago, a certification granted only to entities that comply with the data security standard for the card industry. credit, guaranteeing the protection and integrity of cardholder data.
¿Can I pay with international cards?
Yes. Through Paypal you can make payments with international cards. Just select this option at check-in.
¿Why was my credit card declined??
Your card may be declined for any of the following reasons:
-
The card may have expired. Check that your card has not exceeded its validity or validity date.
-
You may have reached the limit amount on your card. Check with your bank; it may be that the purchase you want to make exceeds the credit limit or the amount allowed for your card.
-
Some information you have entered is incorrect. Check that you have correctly filled in all the required fields.
¿Can I get an invoice in my company's name??
Yes. After completing your purchase, you can write to us at the WhatsApp number +51 964 125 898 and ask us to issue you an invoice. We will be happy to accommodate your request, but please note that we will only be able to do this if you notify us quickly before our staff has issued the receipt.
Keep in mind that we are electronic issuers; therefore, the electronic sales receipts will be sent to the email address you specify. It is an essential requirement that you correctly register your email.
¿Deliveries throughout Peru?
We have coverage of offices at the level of Lima and provinces.
In the event that the place of delivery cannot be attended because it is in an area of difficult access or for security reasons, we will contact you via email or by phone to manage a change of address and deliver the purchased product.
Remember that every dispatch has a freight cost that will be included in the total amount to pay for your purchase.
¿Deliveries outside of Peru?
Yes. We ship worldwide! After you make your purchase we will be contacting you to inform you about the process and we will stay in touch to ensure that your order reaches your hands..
¿I can choose a date and time for the delivery of my product?
¡Of course! Just write to WhatsApp +51 964 125 898 to coordinate the details of your shipment with you.
¿How do I indicate that the product I want to buy is for a gift??
At the time of check-in, enter your information in the corresponding boxes since the purchase must be registered with the information of the person who canceled it. Then, in the Additional Notes box, write us the name and address of the person to whom you want us to send the product. Do not forget that you can communicate with us through our social networks and WhatsApp +51 964 125 898 to be able to serve you in a personalized way.
¿They have gift packaging?
All our products are delivered in an ecological fabric packaging as the first layer and an FSC cardboard bag from renewable forests, beautiful and fine both for you and for the person to whom you want to give a Burana gift. Additionally we can include a free personalized card from us so that the detail is much better! To coordinate this service, contact us at WhatsApp +51 964 125 898.
¿What happens if I am not present to receive my product??
If the courier in charge of the delivery arrives at your address and you or the person authorized to receive the order were not present or did not attend you within a maximum waiting period of 5 minutes, the order will return to the atelier and we will contact you to give you pick-up instructions.
In the case of Lima, the order will return to our atelier. In the case of provinces, the order will return to the Cruz del Sur agency in your city. In the case of international shipments, the order will return to the corresponding center in your city/country.
¿Does the products have the tax included?
For Peru, the prices do include VAT. For the rest of the countries, the tax is not included, it will be assumed by the client.
¿What should I do if my product has a manufacturing defect??
At Burana we only sell products in perfect condition, but if exceptionally a product arrives with some kind of damage, immediately contact us at the WhatsApp number +51 964 125 898.
¿What do I do if I don't like the product I bought??
you will be able to do changes up to 2 days after the date your order arrives, prior coordination through our communication channels (whatsapp and email) and provided that it meets the following conditions:
-
That the product is in perfect condition (new, without signs of use and with the original packaging).
-
That the product has not been tampered with.
Once we verify that the conditions are met, you can exchange the item for another that we have in stock of equal or higher value, paying the difference.
¿I will receive the same product that I see in the photo?
Yes, but remember that the leather used in our products, being a natural leather, has its own characteristics or variations in tone that enhance its purity and ratify its authenticity. These characteristics make each leather product a unique and inimitable piece, coming from nature itself, but they are not captured in the photographs on the web.
For the same reason, keep in mind that the photos are referential.
¿What can I do if I have a query, suggestion or complaint?
You can communicate with us through any of our service channels and social networks such as Facebook and Instagram from Monday to Friday from 9:00 a.m. to 5:00 p.m. to 6:30 p.m. and on Saturdays from 9:00 a.m. to 4:00 p.m.
Send us a WhatsApp to +51 964 125 898 or write to marcellabravo@viaburana.com, it will be a pleasure to serve you.
¿The products have a guarantee?
Yes, all Burana products have a guarantee of one year from the date of the shipping confirmation. The warranty applies to any factory fault or in case it requires some type of adjustment or replacement. Depending on the type of damage, the product repair service may or may not have an additional cost. For more information, check out our section Warranty and Conservation at the bottom of the page.
All our products have a one-year manufacturing defect warranty from the date of purchase of the product.
Warranty conditions
Burana products have a guarantee that becomes effective by simply presenting the invoice or purchase receipt. This guarantee is void in case of improper use of our products, contrary to what is indicated in this manual.
Leather Characteristics
Our accessories are handmade in Peru with the best materials on the market. Leather is a luxurious organic material that requires special care. Its constant use can cause it to stretch and not recover its original shape.
Likewise, it can discolor if it is exposed for a long time to sunlight or artificial light, and tear if it is subjected to excessive tension.
Keep in mind that natural materials such as leather can present irregularities and variations in their tonality, which makes them unique, enhance their purity and ratify their authenticity..
Manual for the care and conservation of our products
Please read this manual carefully, which will allow you to keep your leather goods in good condition.
precautions
- Avoid direct contact of the leather article with perfumes and substances containing alcohol.
- Avoid marking it with ink from pens, markers, text correctors, carbon paper or derivatives.
- Prevent the leather item from being in contact with glues and/or adhesives (tapes, stickers, among others).
- Protects the product from prolonged exposure to moisture or direct sunlight.
- Store the accessory in a canvas or fabric cover (never synthetic or plastic) and always keep it in a dry place; this will reduce the appearance and presence of fungi.
- Avoid that patent leather garments are in contact with other types of leather, as they run the risk of staining. Likewise, avoid contact with written surfaces with any type of ink.
- Prevent suede or patent leather garments from coming into contact with chemical or fatty materials.
- Be careful with the hooks that hold the chain of the clutches. Check that they are in the correct position before closing the accessory.
Recommendations for care and maintenance
Smooth leather and flotter require oil-based cleaning and moisturizing about three times a year. To do this, always use a white cloth and do it manually, never use a washing machine or dryer. For this type of leather you can use alcohol-free hand cream or a specialized cleaning product.
In the case of suede leather, it is recommended to clean it four times a year. To do this, always use a rubber brush, never abrasive agents such as sandpaper.
The fittings and accessories of our accessories are plated in 14K gold. You can clean them using only a soft, dry cloth.
At Burana we provide specialized maintenance service for our products. You can request this service through our social networks such as Facebook and Instagram and via WhatsApp to the number +51 964 125898.